Re: Windows Eplorer Crashing

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/15/05 

Date: Sat, 15 Jan 2005 07:16:55 -0600

The NTDLL.DLL files in i386 folders are supposed to be there.
I assume that 5.1.200.2180 is a typo. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
"Lyn H" <LynH@discussions.microsoft.com> wrote in message
news:13AF2730-E068-4C23-AD61-4E430A2B12A0@microsoft.com
> Lyn H wrote:
> Jan I, I checked for Nimba virus (not a problem since I have updated
> Norton virus protects); also checked for compatibility problems and
> every thing seems ok. One thing I did find was four ntdll.dll files
> as follows:
>
>   NTDLL.DLL      C:\I386                Version 5.1.2600.1106
>   3/31/03 NTDLL.DLL      C:\I386\system32  Version 5.1.2600.1106
>   3/31/03 ntdll.dll           C:\Windows\system32   Version
> 5.1.2600.2180    8/4/04
>
>   ntdll.dll           C:\windows\servicepackfiles\i386  Version
> 5.1.200.2180   8/4/04
>
> Looks like I have duplicate files. Any suggestions?
>
>
> "Jan Il" wrote:
>
>> Hi Lyn :-)
>>
>> In doing a bit more research on this subject, I have found that
>> there are several other events that can cause this kind of problem.
>> Program incompatibility with XP, multiple copies or versions of the
>> ntdll.dll being installed on the system from MS updates or programs,
>> corrupted file, as well as a known virus.
>>
>> Below is information on these various situations and possible
>> solutions that might help resolve your problem:
>>
>> Windows XP Service Pack 1a
>>
>> http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
>>
>> (installing this to resolve the problem with various versions of the
>> file, although it does not state so)
>>
>>
>>
>> Problems with Compatibility:
>>
>>
>>
>> How to use the Program Compatibility Wizard in Windows XP
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q301911
>>
>>  How to troubleshoot program compatibility issues in Windows XP
>>
>> http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B285909
>>
>>  Run Older Programs on Windows XP
>>
>> http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/appcompat.mspx
>>
>>
>>
>> also, the know virus:
>>
>>
>>
>> The Nimda Virus May Cause Your Computer to Stop Working
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;313871
>>
>>
>>
>>
>>
>> If you wish more information and explanations on the above, see here
>> and read through:
>>
>> http://forums.viaarena.com/messageview.cfm?catid=13&threadid=52978&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear
>>
>>
>>
>>
>> If these steps do not resolve your problem, or you need help with
>> the above, please post back to this thread with the details and any
>> error messages.
>>
>> Hope this helps
>>
>> Jan :)
>> Smiles are meant to be shared,
>> that's why they're so contagious.
>>
>> Replies are posted only to the newsgroup for the benefit or other
>> readers. How to make a good newsgroup post:
>> http://www.dts-l.org/goodpost.htm
>>
>>
>>
>>
>>> Lyn H wrote:
>>> I ran cwshedder 2.1 2 and i found no nothing. I should note that
>>> ieexplorer does not acutually crash. When I click on an Icon such
>>> as "my document', "my computer" or "favorites" I get the error
>>> message I previously noted and after I hit the send or do not send
>>> button on the error message all my icon blank out then reset. If I
>>> then hit the "my document" a second time ieexplorer works fine.
>>>
>>> "Frank Saunders, MS-MVP IE/OE" wrote:
>>>
>>>> ntdll.dll: lately caused by CoolWebSearch
>>>> http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch
>>>> Also see http://www.doxdesk.com/parasite/Winshow.html
>>>>
>>>> --
>>>> Frank Saunders, MS-MVP, IE/OE
>>>> Please respond in Newsgroup only.  Do not send email
>>>> http://www.fjsmjs.com
>>>> Protect your PC
>>>> http://www.microsoft.com./athome/security/protect/default.aspx
>>>>
>>>>
>>>> "Lyn H" <Lyn H@discussions.microsoft.com> wrote in message
>>>> news:31D45B54-151D-4CC0-90A1-055D66574EB2@microsoft.com...
>>>>> I'm having the same problem as Dave O. Mine started about 2 weeks
>>>>> ago. I also
>>>>> have Xp with SP2, Norton System Works 2005, Microsoft Anti
>>>>> Spyware, Spybot,
>>>>> Ad-Aware, NoAdware v3.0. None of these programs find any spyware
>>>>> or adware.
>>>>> My specific error signature is: App Name:explorer.exe;  AppVer:
>>>>> 6.0.2900.2180:
>>>>> Mod Name: ntdll.dll;  mod Ver: 5.1.2600.218: Offset: 00018fca
>>>>> Anyon have any
>>>>> ideas?
Quantcast