Re: Help and support will not run

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: facsmsi (facsmsi_at_discussions.microsoft.com)
Date: 01/07/05 

Date: Thu, 6 Jan 2005 23:55:03 -0800

I am running an Intel PIII 600 megahertz.

"Ramesh [MVP]" wrote:

> The article states "This problem occurs when an incompatible version of the common language runtime is installed on a computer that uses an AMD64 processor."
>
> Are you experiencing the same error message, and using AMD64 processor? If not, post back what exactly happens when you click the "Help and Support" link in Start Menu?
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "facsmsi" <facsmsi@discussions.microsoft.com> wrote in message news:97E8512F-7BE6-4E28-9ADD-BAB9CD545FBD@microsoft.com...
> Help and support has quit running for me. I searched KB and found article id
> 873158 - The Help and Support Center does not run when the Data Execution
> Protection feature is turned on in Windows XP Service Pack 2 -. I performed
> the resolution outlined in ths article which did not resolve the problem.
>
> Can someone tell me how to resolve this problem, please?
>
> I am running Win XP SP2, IE6 with all of the latest updates.
>
>

Relevant Pages

  • Help and support will not run
    ... Help and support has quit running for me. ... the resolution outlined in ths article which did not resolve the problem. ... I am running Win XP SP2, IE6 with all of the latest updates. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Help and support will not run
    ... Are you experiencing the same error message, and using AMD64 processor? ... post back what exactly happens when you click the "Help and Support" link in Start Menu? ... Help and support has quit running for me. ... the resolution outlined in ths article which did not resolve the problem. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)