Re: Internet Connection Ceased
From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/07/05
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Date: Thu, 6 Jan 2005 20:38:14 -0600
USB memory stick?
CDR?
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx "Randall" <Randall@discussions.microsoft.com> wrote in message news:A5C54E08-30F1-44D3-8A67-C40F57E196A3@microsoft.com > Thanks for all of your suggestions, Frank. Unfortunately, we cannot > download. And there is no diskette drive, either to swap files. > > We do have Ad-Aware installed on the system. We had not thought of > that. We'll try it tonight! > > Regards, > > Randall > > "Frank Saunders, MS-MVP IE/OE" wrote: > >> If you click File on the IE menu does IE think it's online or >> offline. >> >> Eliminate any scumware. >> What You Should Know About Spyware >> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx >> >> CAUTION!!!!! Before you try to remove spyware using any of these >> programs , download a copy of LSPFIX from any of the following sites: >> http://www.cexx.org/lspfix.htm >> http://www.spychecker.com/program/winsockxpfix.html >> (if your OS is Win2k or XP) The process of removing certain malware >> may kill your internet connection. If this should occur, this >> program, LSPFIX, will enable you to regain your connection. >> >> See >> Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines >> http://mvps.org/winhelp2002/unwanted.htm >> >> Note that AdAware and SpyBot S & D will each catch some things the >> other won't. Also, each needs to be updated with the program's >> update function before every use, even when just downloaded. >> There's also a lot more to do than just those two programs. >> CWShredder is also available here: >> http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip or >> http://forum.aumha.org/downloads/cwshredder.zip **Post your >> HijackThis log to >> http://www.spywareinfo.com/forums/ >> http://forums.tomcoyote.org/ >> http://www.wilderssecurity.com/ or the Spyware forum at >> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not >> here.** Alternative download pages for Ad-Aware, Spybot, HijackThis >> and CWShredder may be found on this page: >> http://aumha.org/a/parasite.htm. >> >> >> See this link for information about malware: >> http://arstechnica.com/articles/paedia/malware.ars >> >> If nothing there helps, please post back to this thread. >> >> -- >> Frank Saunders, MS-MVP, IE/OE >> >> "Randall" <Randall@discussions.microsoft.com> wrote in message >> news:D535C110-3304-4E2C-A118-15F2055F1B5E@microsoft.com >>> The machine connects through a Zoom modem with a cableline and >>> ethernet card adapter 10/100 mbps. 3 lights on the modem are >>> continually on - Active, Sync, 10/100. As I mentioned before, the >>> provider's tech support was able to see my pc through the modem. >>> when I bring up IE, I get the same screen you would normally >>> receive when a website is temporarily down. >>> >>> Thanks! >>> >>> "Frank Saunders, MS-MVP IE/OE" wrote: >>> >>>> "Randall" <Randall@discussions.microsoft.com> wrote in message >>>> news:147FE539-4E4A-4D4A-ABFD-DD07CF9B40D4@microsoft.com >>>>> The internet connection on my laptop ceased to work last week >>>>> while I was working in Internet Explorer. We have a Sony Vio with >>>>> Windows XP and a Cable Modem service provider. We tried >>>>> troubleshooting a few times for a few hours with the cable modem >>>>> provider, but to no avail. The provider was able to see the >>>>> laptop and we ran several ping and ipconfig tests to get a >>>>> response. We also checked the network connections folder and >>>>> verified that TCP/IP was checked, properties were set correctly, >>>>> etc.. Yesterday, we had a friend who is an IT professional look >>>>> at the system. Still, we have no connection. Any ideas. >>>>> >>>>> Thanks for your assistance in advance. >>>> >>>> How does the machine connect? >>>> What happoens when you try? >>>> >>>> -- >>>> Frank Saunders, MS-MVP, IE/OE >> >> If you click File on the IE menu does IE think it's online or >> offline. >> >> Eliminate any scumware. >> What You Should Know About Spyware >> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx >> >> CAUTION!!!!! Before you try to remove spyware using any of these >> programs , download a copy of LSPFIX from any of the following sites: >> http://www.cexx.org/lspfix.htm >> http://www.spychecker.com/program/winsockxpfix.html >> (if your OS is Win2k or XP) The process of removing certain malware >> may kill your internet connection. If this should occur, this >> program, LSPFIX, will enable you to regain your connection. >> >> See >> Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines >> http://mvps.org/winhelp2002/unwanted.htm >> >> Note that AdAware and SpyBot S & D will each catch some things the >> other won't. Also, each needs to be updated with the program's >> update function before every use, even when just downloaded. >> There's also a lot more to do than just those two programs. >> CWShredder is also available here: >> http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip or >> http://forum.aumha.org/downloads/cwshredder.zip **Post your >> HijackThis log to >> http://www.spywareinfo.com/forums/ >> http://forums.tomcoyote.org/ >> http://www.wilderssecurity.com/ or the Spyware forum at >> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not >> here.** Alternative download pages for Ad-Aware, Spybot, HijackThis >> and CWShredder may be found on this page: >> http://aumha.org/a/parasite.htm. >> >> >> See this link for information about malware: >> http://arstechnica.com/articles/paedia/malware.ars >> >> If nothing there helps, please post back to this thread. >> >> -- >> Frank Saunders, MS-MVP, IE/OE
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