Re: Home Page Anomaly
From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/05/05
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Date: Wed, 5 Jan 2005 03:23:05 -0600
Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]
Unzip, double-click "HijackThis.exe" and Press "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")
Next, go to the below location:
http://www.spywareinfo.com/forums/
Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic" and post a description of your symptoms. If they need to
see your log they will ask for it.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx "Greg Matthews" <greg.matthews2000@ntlworld.com> wrote in message news:uLqbj0s8EHA.2552@TK2MSFTNGP09.phx.gbl > Hi, > > Thanks for this. > > I had already run Coolwebsearch prior to sending this message. I did > this again, as there was an update to the program. I have, prior to > the inital message, and when getting the problem, run Ad-Aware, > Spybot, Norton Internet Security, and still the problem remains. > > Any other suggestions? > > Greg. > > "Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in > message news:%23iFuaFs8EHA.1264@TK2MSFTNGP12.phx.gbl... >> "Greg Matthews" <greg.matthews2000@ntlworld.com> wrote in message >> news:upi7CXr8EHA.2452@TK2MSFTNGP14.phx.gbl >>> Hi all, >>> >>> I usually keep my homepage as the "blank page" option. I had a >>> problem with my PC recently and security settings were thought to be >>> the cause of the problem. I was getting a rogue search engine page >>> showing each time I opened up IE. The "blank page" option remained, >>> and if I selected the home page icon, the blank page appeared. >>> >>> The search engine page is no longer showing, but instead, I am >>> gerring the standard "page cannot be displayed" option, each time I >>> open IE. I have been asked to go through some security settings in >>> IE Options to see if this resolves the problems, which I have done, >>> but this did not resolve the problem. I have run Spybot, Ad-Aware, >>> Norton Internet Security and nothing appeared to cause the problem. >>> >>> Therefore, any ideas on how I get rid of the "page cannot be >>> displayed" page appearing each time I open IE? >>> >>> Thanks >>> >>> Greg. >> >> How to remove Coolwebsearch and affiliates >> http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch >> >> -- >> Frank Saunders, MS-MVP, IE/OE
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- In reply to: Greg Matthews: "Re: Home Page Anomaly"
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