Re: IE will not open

From: Larry (larryrobjr_at_bellsouth.net)
Date: 01/03/05


Date: Sun, 2 Jan 2005 18:33:02 -0800

Well.. call me lucky for trying to fix a smaller problem first or stupid for
not checking it first. Besides IE not working aol messenger was also not
working. Wasn't really worried about it, but my sister called when I got home
and wondered why I wasn't online so she could harrass me. Not wanting to mess
with it to much I just uninstalled the messenger and just before I hopped
onto Mozilla to for to aol's site to reinstall, I tried IE and it worked
fine. I had tried it when I turned computer on to see if a couple days
offline would have helped and it was still out. So thats my story. That sucky
aol world struck me from afar. Thanks for help. All was good advice, some I
was doing already, some I wasn't. All good to know. Thanks again...Larry

"Don Varnau" wrote:

> Hi,
> This is probably being caused by a third-party program- possibly malware.
>
> Try running CWShredder from http://www.aumha.org/downloads/cwshredder.zip
> Did you run Ad-aware SE, with the lasest updates?
>
> CWShredder, Ad-aware and Spybot can't remove everything. There's new malware
> being released every day. Go to http://www.aumha.org/a/quickfix.htm
> Work through the preliminary steps and post a HijackThis log to the forum at
> http://forum.aumha.org/viewforum.php?f=30 for analysis.
>
> This could also be caused by a legitimate program running in the background.
> Disable ad-blockers, toolbars, other add-ons for IE, etc to see if one of
> them is causing this. Take a look at any program which might be interacting
> with IE.
>
> Hope this helps,
> Don
> MVP IE/OE
>
> "Larry" <larryrobjr[at]bellsouth.net> wrote in message
> news:B028AEA0-5A33-4390-B829-63BC815A5A9C@microsoft.com...
> > I cannot open internet explorer. I can get online ok with messengers
> except
> > aol and with Mozilla. When I click on IE either directly or by clicking on
> a
> > link I get the "Internet Explorer has encountered a problem and needs to
> > close. We are sorry for the inconvenience." message. Every time. I have
> read
> > a few similar problem and have run adaware and spybot. I have updated and
> run
> > virus scans. I have tryed all I can think of (which isn't all that much)
> I
> > leave it that for now and proceed with questain and answers as you'll see
> > fit. Thanks...Larry
> >
>
>



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