Re: mshtml.dll error Windows XP
From: Sandi - Microsoft MVP (sandi_hardmeier_at_mvps.org)
Date: 12/31/04
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Date: Fri, 31 Dec 2004 21:19:20 +0800
Please remove said tail from between legs :o) I'm just very pleased that
your problem is resolved.
-- Hyperlinks are used to ensure advice remains current Visit the Internet Explorer Online Community: http://www.microsoft.com/windows/ie/community/default.mspx _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org/ "wrigley" <wrigley@discussions.microsoft.com> wrote in message news:33CC7242-0ED3-4C9D-91FD-483C72B86AD8@microsoft.com > I have to run with my tail between my legs!!! Out of the blue last > night I get a Symantec popup with a virus notification. > "BACKDOOR.COREFLOOD" trojan virus. Norton quarantined it, I had to > manually remove it. All my original problems are now gone. :) Thanks > to everyone for their input and help! > > Mike > > "Robert Aldwinckle" wrote: > >> "wrigley" <wrigley@discussions.microsoft.com> wrote in message >> news:7BE6BC34-112C-4EED-B065-D43B033DFC50@microsoft.com... >>> Thanks Sandi, >>> >>> I don't take anything for granted when it comes to virus >>> protection and spy/scum/ad ware protection. I always take the >>> neccesary precautions when it comes to protecting my machines >>> against these infestations. Let me go back to my initial question: >>> If the file that is being named in the error..."MSHTML.DLL" is >>> corrupt, can't I just replace the file? and if that file is >>> corrupt......why do I only get the error message on certain >>> websites? >> >> >> wrigley, >> >> One thing that you seem to be missing is that just because the crash >> occurs in mshtml.dll does not mean that the *cause* of the crash >> is in mshtml.dll. >> >> To see this look at the *callers* of the crashing routine by using >> your drwtsn32.log. Hint: you can find the crashing task by >> searching >> for (in an English version of Windows) the line prefix FAULT -> >> The Stack Back Trace which follows that can show you the calls >> which led up to the crash. Also occasionally the next section of >> the >> dump, titled Raw Stack Dump, has yielded some eyecatchers which >> gave some clues about the real culprit. Typically then the culprit >> turns out to be some third-party incompatibility which has nothing >> to do with >> a standard version of IE. >> >> >> HTH >> >> Robert Aldwinckle >> --- >> >> >>> >>> "Sandi - Microsoft MVP" wrote: >>> >>>> http://inetexplorer.mvps.org/answers.htm#mshtml >>>> >>>> By the way, it is not safe to assume anything when it comes to >>>> possible spyware/malware/scumware infestation. >>>> >>>> -- >>>> Hyperlinks are used to ensure advice remains current >>>> Visit the Internet Explorer Online Community: >>>> http://www.microsoft.com/windows/ie/community/default.mspx >>>> _______________________________________ >>>> Sandi - Microsoft MVP since 1999 (IE/OE) >>>> http://inetexplorer.mvps.org/ >>>> >>>> >>>> "wrigley" <wrigley@discussions.microsoft.com> wrote in message >>>> news:0B50154B-C1DC-433E-859C-E46D37513EB2@microsoft.com... >>>>> Thanks Frank, >>>>> >>>>> I'm going to assume that "scumware" is the same as >>>>> "spyware/adware". I don't beleive my problem is related to >>>>> spy/scum/ad ware. I can surf to most >>>>> internet sites without any problems. there are only a few sites >>>>> (that I visit) that give me problems, along with HOTMAIL always >>>>> giving me a problem. >>>>> I have 3 machines in my home all running Windows XP sp2, all >>>>> running the same >>>>> virus and spy/scum/ad ware protection, all operating with the >>>>> same ISP (wireless connections). I can access the websites in >>>>> question on the other 2 >>>>> machines without any error messages. >>>>> >>>>> >>>>> >>>>> "Frank Saunders, MS-MVP IE/OE" wrote: >>>>> >>>>>> "wrigley" <wrigley@discussions.microsoft.com> wrote in message >>>>>> news:EC429066-DF29-46F2-A009-B4AD80E208E0@microsoft.com >>>>>>> I get the below error message when attempting to access certain >>>>>>> web sites and ALWAYS when attempting to access HOTMAIL. There >>>>>>> are no spywear/adware issues with my machine. This problem was >>>>>>> there prior to upgrading to SP2. I thought upgrading to SP2 >>>>>>> might fix the problem. Couldn't I just install an updated >>>>>>> "MSHTML.DLL" file? >>>>>>> >>>>>>> "Internet Explorer has encountered a problem and >>>>>>> must close. Sorry for the inconvenience" >>>>>>> >>>>>>> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: mshtml.dll >>>>>>> ModVer: 6.0.2900.2523 Offset: 0007df89 >>>>>> >>>>>> First eliminate any scumware. >>>>>> CAUTION!!!!! Before you try to remove spyware using any of these >>>>>> programs , >>>>>> download a copy of LSPFIX from any of the following sites: >>>>>> http://www.cexx.org/lspfix.htm >>>>>> http://www.spychecker.com/program/winsockxpfix.html >>>>>> (if your OS is Win2k or XP) The process of removing certain >>>>>> malware may kill >>>>>> your internet connection. If this should occur, this program, >>>>>> LSPFIX, will >>>>>> enable you to regain your connection. >>>>>> >>>>>> See >>>>>> Dealing with Unwanted Malware, Parasites, Toolbars and Search >>>>>> Engines http://mvps.org/winhelp2002/unwanted.htm >>>>>> >>>>>> Note that AdAware and SpyBot S & D will each catch some things >>>>>> the other won't. Also, each needs to be updated with the >>>>>> program's update function before every use, even when just >>>>>> downloaded. There's also a lot more to do >>>>>> than just those two programs. CWShredder is also available here: >>>>>> http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip >>>>>> **Post your HijackThis log to >>>>>> http://www.spywareinfo.com/forums/ >>>>>> http://forums.tomcoyote.org/ >>>>>> http://www.wilderssecurity.com/ or the Spyware forum at >>>>>> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, >>>>>> not here.** >>>>>> Alternative download pages for Ad-Aware, Spybot, HijackThis and >>>>>> CWShredder >>>>>> may be found on this page: >>>>>> http://aumha.org/a/parasite.htm. >>>>>> >>>>>> >>>>>> See this link for information about malware: >>>>>> http://arstechnica.com/articles/paedia/malware.ars >>>>>> >>>>>> If nothing there helps, please post back to this thread. >>>>>> >>>>>> -- >>>>>> Frank Saunders, MS-MVP, IE/OE >>>>>> Please respond in Newsgroup only. Do not send email >>>>>> http://www.fjsmjs.com >>>>>> Protect your PC >>>>>> http://www.microsoft.com./athome/security/protect/default.aspx
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