Re: IE will not open
From: Larry (larryrobjr_at_bellsouth.net)
Date: 12/31/04
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Date: Thu, 30 Dec 2004 22:27:02 -0800
Wow...for a rookie, you've given me alot to do.
I am running windows xp with the 2nd service pack installed.
I downloaded both the trendmicro programs
I couldn't figure out how to get to the internet options. (I can't open IE
online or offline) I did go into disk cleanup and deleted everything it came
up with.
I ran sysclean (took quite awhile. It found five , but none were in the
restore points I don't think..
My virus software is Avg v7 and it was updated today. I scaned with it and
came up clean
I have adaware, spybot and spyware blaster. they are up to date and only
adaware came up with something. Its a DSO exploit with 5 entrys. It comes up
with this same entry everytime I run it. it never clears. Has been there ever
since I installed.
Thats all I did for now. System still will not let me access IE. Will try to
understand and follow thru with the rest after New Years. Thanks so for.
Larry
"PA Bear" wrote:
> Windows version?
>
> Dealing with Trojans & Hijackware
>
> A. Removing Trojans and Trojanware with Sysclean
>
> Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
> a desktop folder). Download 'Sysclean.com' from
> http://www.trendmicro.com/download/dcs.asp to this folder. Download the
> latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
> http://www.trendmicro.com/download/pattern.asp and extract its contents to
> the same folder; see the Readme text file for instructions.
>
> Delete Temporary Internet Files (IE Tools>Internet Options>General)
> accepting the option to delete all offline content. Reboot and delete
> contents of TEMP folders and Recycle Bin.
>
> Close all running programs including your anti-virus application, go
> offline, and run Sysclean. For best results, do nothing with the machine
> until the scan completes.
>
> If the scan shows any infections in System Restore files:
>
> (1) create a new Restore Point (Start>Programs>Accessories>System
> Tools>System Restore), then
>
> (2) delete all but the most recent Restore Point
> (Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).
>
> Afterwards, update your own anti-virus application and perform another full
> system scan.
>
> B. Hijackware
>
> Help with Hijackware (all are MS MVP sites)
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
> Run the following tools in this order with nothing else running in
> background:
>
> 1. CWShredder v2.0 (no updates available currently; choose Fix, not Scan)
>
> 2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
> Fix all found)
>
> 3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
> red)
>
> Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
> every use, even "right out of the box". But even they can't catch
> everything, 24/7.
>
> When all else fails, HijackThis
> (http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
> use. It will help you to both identify and remove any hijackware/spyware.
> **Post your files to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html or
> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
>
> [Alternate download pages for many of the above tools may be found at
> http://aumha.org/a/parasite.htm.]
>
> So How Did I Get Infected Anyway?
> http://boards.cexx.org/viewtopic.php?t=957
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE)
>
>
> Larry wrote:
> > I cannot open internet explorer. I can get online ok with messengers
> > except aol and with Mozilla. When I click on IE either directly or by
> > clicking on a link I get the "Internet Explorer has encountered a
> > problem and needs to close. We are sorry for the inconvenience."
> > message. Every time. I have read a few similar problem and have run
> > adaware and spybot. I have updated and run virus scans. I have tryed all
> > I can think of (which isn't all that much) I leave it that for now and
> > proceed with questain and answers as you'll see fit. Thanks...Larry
>
>
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