Re: IE will not open

From: Don Varnau (don_04[at]varnau[dot]org)
Date: 12/31/04 

Date: Thu, 30 Dec 2004 19:59:28 -0600

Hi,
This is probably being caused by a third-party program- possibly malware.

Try running CWShredder from http://www.aumha.org/downloads/cwshredder.zip
Did you run Ad-aware SE, with the lasest updates?

CWShredder, Ad-aware and Spybot can't remove everything. There's new malware
being released every day. Go to http://www.aumha.org/a/quickfix.htm
Work through the preliminary steps and post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30 for analysis.

This could also be caused by a legitimate program running in the background.
Disable ad-blockers, toolbars, other add-ons for IE, etc to see if one of
them is causing this. Take a look at any program which might be interacting
with IE.

Hope this helps,
Don
MVP IE/OE

"Larry" <larryrobjr[at]bellsouth.net> wrote in message
news:B028AEA0-5A33-4390-B829-63BC815A5A9C@microsoft.com...
> I cannot open internet explorer. I can get online ok with messengers
except
> aol and with Mozilla. When I click on IE either directly or by clicking on
a
> link I get the "Internet Explorer has encountered a problem and needs to
> close. We are sorry for the inconvenience." message. Every time. I have
read
> a few similar problem and have run adaware and spybot. I have updated and
run
> virus scans. I have tryed all I can think of (which isn't all that much)
I
> leave it that for now and proceed with questain and answers as you'll see
> fit. Thanks...Larry
>

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