Re: Unable to access microsoft sites when my PC is in LAN

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 12/24/04


Date: Fri, 24 Dec 2004 06:06:08 -0600

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Frank Saunders, MS-MVP, IE/OE
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"cooper74" <cooper74@discussions.microsoft.com> wrote in message
news:A438BD41-8E19-4723-9A5C-5FEEB65E0286@microsoft.com
> Jan, I really apreciate your help, I tried all your suggestions but
> didn't fix the problem, actually this in not only with for MSN
> messenger  or NET passport but any microsoft sites, like
> microsoft.com, windowsupdate, T1msn.com.mx, (only on LAN)
>
> big hug
> Merry Christmas
>
> "Jan Il" wrote:
>
>> Hi cooper :-)
>>
>> Try the following and see if it helps:
>>
>> Disable Proxy Settings
>>
>> Tools>Internet Options> Connections tab> LAN Settings button
>>
>> Under Proxy server, make sure the box there is unchecked
>>
>>
>>
>> also...
>>
>>
>>
>> Can't connect to MSN Messenger
>>
>> This solution should work for most firewalls, provided the access is
>> not restricted by domain name, and access to regedit is possible.
>>
>> Click on Start --> Run
>> Type in "regedit" and then click OK (without the " )
>>
>> Navigate through the registry editor to:
>> HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
>>
>> Select the "Server" key, Right click, and select "Modify"
>>
>> Change the value data to:
>> gateway.messenger.hotmail.com:80
>>
>> This will connect MSN on port 80, the http port, is working
>> perfectly for me behind a draconian ISP firewall.
>>
>> or..........
>>
>> Why can't I connect to .NET Messenger Service
>> http://messenger.msn.com/Help/#LQ9
>>
>> Can't connect to MSN Messenger
>> http://help.msn-int.com/EN_US/HelpWindow_msg.asp?INI=Messengerv60XP.ini&H_VER=1.7&SearchTerm=ffogol&H_APP=MSN+Messenger+(BETA)&S_Text=For+help+on+signing+in%2C+click+a+topic%3A
>>
>> About connecting from behind a firewall
>> http://help.msn-int.com/EN_US/HelpWindow_msg.asp?INI=Messengerv60XP.ini&H_VER=1.7&SearchTerm=ffogol&H_APP=MSN+Messenger+(BETA)&S_Text=For+help+on+signing+in%2C+click+a+topic%3A
>>
>> CAN'T ACCESS THE INTERNET - ZONEALARM (Might also apply to SP2)
>> http://help.isu.edu/disppage.php?doc_id=265&sec_id=34
>>
>> Courtesy of Jim Byrd -
>>
>> Go in Tools > Internet Options>Click on "Security", select
>> "Internet" and then "Custom Level"
>> Search for "Run ActiveX controls and plug-ins" and disable it.
>>
>> Disabling this will prevent Hotmail from showing the MSN Messenger
>> status near your email adress on your hotmail account.  If it is
>> disabled, MSN Messenger wont be asked to run which is most-likely
>> the cause of the problem.
>>
>> If that works for you, then:
>>
>> If you have MSN Messenger installed,  and you don't use it, you
>> might try disabling or uninstalling it and then see if Hotmail then
>> works with ActiveX enabled.  (You need ActiveX for Windows Update,
>> etc.) Read all of the following carefully.
>>
>> 1.  See here to disable it:  How to prevent Windows Messenger from
>> running on a Windows XP-based computer
>> http://support.microsoft.com/Default.aspx?id=302089  Read carefully.
>>
>> 2.  A simpler method to completely uninstall it if you don't use it
>> which you may want to try (rather than messing around in the
>> Registry to just disable it unless you're very comfortable with
>> that) is to be sure you Exit from Messenger by right-clicking the
>> MSN icon in the notification area, and selecting Exit.  Then go to
>> Start|Run then enter exactly (I would copy/paste it):
>>
>> RunDll32 advpack.dll,LaunchINFSection
>> %systemRoot%\inf\msmsgs.inf,BLC.Remove
>>
>> Then uninstall the leftover installation information file by going to
>> Start|Run then entering:
>>
>> rundll32 setupapi,InstallHinfSection BLC.Remove 128
>> %systemRoot%\inf\msmsgs.inf
>>
>> Then reboot.
>>
>> 3.  If you wish, you can ensure that MSN Messenger is shown in
>> Add-Remove Windows Components so that you can restore it at some
>> later time if you so desire by going to Start|Run and entering:
>>
>> notepad.exe %systemRoot%\INF\sysoc.inf
>>
>> When this file opens in Notepad, look for a line that starts
>> "msmsgs="
>> and then delete the word  "hide"  if there and go to File>Save, then
>> exit Notepad.
>>
>> Then reboot.
>>
>>
>>
>> If these steps do not resolve your problem, or you need help with
>> the above, please post back to this thread with the details and any
>> error messages.
>>
>> Hope this helps
>>
>> Jan :)
>> Smiles are meant to be shared,
>> that's why they're so contagious.
>>
>> Replies are posted only to the newsgroup for the benefit or other
>> readers. How to make a good newsgroup post:
>> http://www.dts-l.org/goodpost.htm
>>
>>
>>> Running Windows XP pro SP2
>>> When my PC is connected directly to the DSL modem, I can access to
>>> any site on the web
>>> When I connect my PC thru the LAN it can not access to any
>>> microsoft site like windowsupdate, MSN Messenger, T1msn.com, etc.
>>> Others PC's and laptops connected to the same network can access
>>> without any problem
>>> Pls help
>>> Thanks