Re: Strange Networking Problem

From: Jan Il (abuse_at_localhost.com)
Date: 12/11/04


Date: Fri, 10 Dec 2004 22:46:52 -0500

Hi Brian

I don't really think that the problem is such that you need to repair or
reinstall IE, however, here are the recommended methods for do these
functions. You may review them and pick the one that you feel most
comfortable with.

Be sure that your AV and firewall is disabled before starting:

The Internet Explorer Repair Tool
http://inetexplorer.mvps.org/answers_5.htm#repair_tool

or......

Method 2 in this article works on earlier versions of Windows.
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378

or.................

If you have not already done so, then you might try a repair of IE6 as
follows:
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1
or
http://snipurl.com/6s3r

TO REPAIR WINDOWS XP -

Unlike the previous versions of the Windows program, the IE6 is a core
part of the XP program. A reinstall over the existing install can cause
problems, and there are specific instructions that can reduce the
chance of such problems. However, it is always much safer to do a
repair instead of a reinstall. A reinstall should only be done as the
very last thing when all else has failed. And then only according to
the proper instructions.

Be sure that your AV and firewall is disabled, and follow all
instructions carefully

Courtesy of LuckyStrike -

How do I repair Internet Explorer in Windows® XP?
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/

The ability to Repair Internet Explorer does not exist in the version that
ships with Windows XP. This feature only becomes available after you
upgrade to a newer version. This is normal and has been this way since
Windows 98 and IE4.

However, you can reinstall IE in Windows XP by clicking Start, Run and
entering the following command:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\Inf\ie.inf

*You will need to have your XP CD available*.

Some people have problems with the command line above. A small VB Script
that will execute the command for you can be downloaded here at
http://www.dougknox.com/xp/scripts/xp_run_ie_setup.vbs. Save the file to
your hard drive and double click it to run IE Setup.

or...............

IF that doesn't work, this is another way, but a bit more complex..., but
maybe less complicated (?) than the first method I supplied.

Note: Both of the following methods listed **require that the Microsoft
Windows XP CD-ROM be available**.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

>From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and
/scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

>From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden
Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive
that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Infb
folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

or...........................

Method 3.

How to Repair Internet Explorer 6 and Outlook Express
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

Since you already have Internet Explorer 6 installed the operating system
will not allow you to reinstall over the existing installation. Due to this
we are required to trick the operating system into thinking IE 6 is not
installed.

### NOTE: in order to use this method you are required to edit the
registry. **Incorrect editing of the registry can cause serious harm to your
operating system** so it is advised you proceed with extreme caution.###

Follow these steps for repairing Internet Explorer 6:

Click on the Start button and then click on the Run option.
In the Open field type regedit and press the OK button.
Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Under that key you will see a entry named IsInstalled. Right click on that
entry and left click on Modify.
Change the Value from 1 to 0.
Exit regedit.

or..............................

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
How to Uninstall Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

or...................

Go to DOS: START - RUN - type COMMAND - press ENTER. (To exit type EXIT)

At the DOS C:\ prompt type the following, hitting enter after each line.

regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

It usually sorts the problem out.

also........

Courtesy of Robert Aldwinckle

XP users who have installed IE6sp1 before upgrading to XPsp1
will have setupwbv.dll and will be able to do a repair using

    rundll32 setupwbv.dll,IE6Maintenance

 Otherwise, they have to use

     sfc /scannow

 etc., or reinstall IE6 (Ref: KB318378)

or......................

Courtesy of Jim Byrd:

There is no direct Repair function for IE6 in XP. Here are some
alternatives:

1. With XP you need to go to Start|Run and type "sfc /scannow"
(without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a while. This will do the same thing as Repair IE6 for XP but a
lot more, that is find any corrupt system files and replace them. It
does not, however, re-register the various software components (except
possibly the ones it replaces?) AFAIK.

Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files
from certain "hotfixes" which will then need to be re-installed. To
check for this, after running sfc, open a Cmd window and enter
"qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
Win2k, obtain qfecheck here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470

2. Another alternative that works on Win2k and may or may not work on
XP (but probably does - I've heard both stories), for just IE6 repair
if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
then enter

"rundll32 setupwbv.dll,IE6Maintenance"

without the quotes, exactly as shown, and select the appropriate entry.

3. If you find that you need to do a re-install of IE6 then you can
consider the following, I can't verify this for XP (I'm Win2k - it
works there, and I've had good reports from XP users), but you might
want to give it a try at your own risk. Again, enter this at Start|Run
without the quotes and be careful about the spacing:

"rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
C:\windows\inf\ie.inf"

4. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:

You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798

"The Software You Are Installing Has Not Passed Windows Logo Testing..."
Error Message When You Try to Install Internet Explorer 6 SP1
http://support.microsoft.com/?kbid=828031

Unable to install Internet Explorer 6 on XP
http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586

or................

Here is a more recent suggestion I have been giving to XP users
who want to try some repair procedures.

<TITLE>831429 - Windows XP stops responding when you download updates
from Windows Update</TITLE>
< http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >

It is actually a more comprehensive set of re-registrations than an
IE Repair with the default FixIE.inf would do for either NT5.

Although they are listed specifically for W2K they should apply
equally to XP.

Additionally, the information here may be of some assistance:

Windows XP From A-Z
http://www.kellys-korner-xp.com/xp_abc.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

> Thanx for the prompt response. I tried everything except one -
> http://support.microsoft.com/Default.aspx?id=302089, the link was bad. I
am
> still having the problem. A little more info...behind a router, about 20
> computers on the network, mine is the only one having this problem. It is
> the strangest thing......I can browse the web for a little while, then
> nothing....unfortunately there is not a repair installation for Internet
> explorer :-( . Right now I changed some of the TCP/IP values just to see
if
> it works. I've been online for about 3 minutes now...lets see if this will
> post.
>
> "Jan Il" wrote:
>
> > Hi Brian :-)
> >
> > Try the following and see if it helps:
> >
> > First,
> >
> > Clearing the TIF Cache -
> >
> > Safely Delete the Temporary Internet Files
> > http://www.mvps.org/winhelp2002/delcache.htm
> >
> > The temporary I.E. files folder is a cache for web pages that you have
> > visited. I don't know why Microsoft sets the default so high, but I have
> > seen 2gb set for storage. This and other setting can be changed to
decreace
> > the size of the storage area, and supposedly delete the I.E. temp file
when
> > you close the browser.
> >
> > If still no joy, then .........
> >
> > Courtesy of Jim Byrd -
> >
> > Go in Tools > Internet Options>Click on "Security", select "Internet"
and
> > then "Custom Level"
> > Search for "Run ActiveX controls and plug-ins" and disable it.
> >
> > If that works for you, then:
> >
> > If you have MSN Messenger installed, and you don't use it, you might
try
> > disabling or uninstalling it and then see if things work properly with
> > ActiveX enabled. (You need ActiveX for Windows Update, etc.) Read all
of
> > the following carefully.
> >
> > 1. See here to disable it: How to prevent Windows Messenger from
running
> > on a Windows XP-based computer
> > http://support.microsoft.com/Default.aspx?id=302089 Read carefully.
> >
> > 2. A simpler method to completely uninstall it if you don't use it
which
> > you may want to try (rather than messing around in the Registry to just
> > disable it unless you're very comfortable with that) is to be sure you
Exit
> > from Messenger by right-clicking the MSN icon in the notification area,
and
> > selecting Exit. Then go to Start|Run then enter exactly (I would
copy/paste
> > it):
> >
> > RunDll32 advpack.dll,LaunchINFSection
%systemRoot%\inf\msmsgs.inf,BLC.Remove
> >
> > Then uninstall the leftover installation information file by going to
> > Start|Run then entering:
> >
> > rundll32 setupapi,InstallHinfSection BLC.Remove 128
> > %systemRoot%\inf\msmsgs.inf
> >
> > Then reboot.
> >
> > 3. If you wish, you can ensure that MSN Messenger is shown in
Add-Remove
> > Windows Components so that you can restore it at some later time if you
so
> > desire by going to Start|Run and entering:
> >
> > notepad.exe %systemRoot%\INF\sysoc.inf
> >
> > When this file opens in Notepad, look for a line that starts
"msmsgs="
> > and then delete the word "hide" if there and go to File>Save, then
exit
> > Notepad.
> >
> > Then reboot.
> >
> > If these steps do not resolve your problem, please post back to this
thread
> > with the details and any error messages.
> >
> > Hope this helps
> >
> > Jan :)
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> > Please reply to the newsgroup so others may benefit.
> > Replies are posted only to the newsgroup for the benefit or other
readers.
> >
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> >
> >
> >
> >
> >
> >
> > > Ok here's the jist of it. I can access webpages for a few minutes
after I
> > > boot up. After that, IE takes a dive and can not access any web pages.
> > Most
> > > other functions that use the connection (t1) work, ie - Outlook, Yahoo
> > > messenger, ect., while IE will not work. I have tried Firefox, same
thing.
> > > Everyone on the network can 'see' my computer, but can not access it
(peer
> > to
> > > peer). On the other hand, I can not see anybody elses computer. I have
run
> > a
> > > virus scan and Spybot scan with no results, and also uninstalled SP2.
I
> > > wouldn't think it would be the network card, due to the fact that
other
> > > programs can access the net. When I reboot, I can access sites for a
> > while,
> > > then back to the "This page can not be displayed".
> > > Any suggestions?
> >
> >
> >


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