Re: IE 6 error
From: Jan Il (abuse_at_localhost.com)
Date: 12/08/04
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Date: Wed, 8 Dec 2004 13:25:15 -0500
Hi LARK :-)
> I have the same problem. Have you found a way to remove and reinstall IE?
First, you can not uninstall IE in Windows XP. It is a core part of the
Windows XP operating system, and it *can not* be uninstalled, only repaired
or reinstalled over itself. There are specific methods for repairing and
reinstalling IE in Windows XP, and these must be done carefully to avoid
damaging the system.
Second, if indeed you have the same problem as RJH, then it is also likely
due to scumware on your system and you need to follow the suggestions I
provided for him as well to see if it helps with your problem.
Reinstalling or repairing IE will not remove any scumware from your system,
thus, it is best to run the removal process to be sure that is not the
contributing element. If not then you can safely proceed with the other
steps.
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.
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>
> "RJH" wrote:
>
> > Hello,
> > I've just started (in the last couple of days) getting an error that
halts
> > IE cold. The error message is as follows:
> >
> > "Internet Explorer has encountered a problem and needs to close. We are
> > sorry for the inconvenience."
> >
> > When I click for more information I get:
> >
> > "Error signature
> > AppName:iexplorer.exe AppVer: 6.0.2900.2180 ModName:unknown
> > ModVer:0.0.0.0. Offset:6b6369c"
> >
> > When I click for tech. info I get a TON of gibberish (I'm sure it means
> > something to someone), the first few lines of which are:
> >
> > "Exception Information
> > Code: 0xc0000005 Flags: 0x00000000
> > Record: 0x0000000000000000 Address: 0x000000006b6369c"
> >
> > I'm using WindowsXP Home on a Compaq Laptop.
> > Is there a way to remove and reinstall IE?
> > Thanks for any help you can give.
> >
> > RJH
> >
> >
> >
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