Re: missing internet explorer in add remove programs

From: davoud (davoud_at_discussions.microsoft.com)
Date: 12/01/04 

Date: Wed, 1 Dec 2004 11:39:04 -0800

Hi again,

I still need to know if Tricking Windows into letting you reinstall IE6,
considered as
installing IE over itself? as we do not really uninstall it?

thanks very much
davoud

"Jan Il" wrote:

> Hi davoud :-)
>
> It could be a problem with Norton that IE can't fix. There have been times
> when a User had to use another AV in order to resolve the problem. So try
> this for the moment. If you have the Norton Utility, disable it, or better
> yet, uninstall it. It has been know to cause a variety of problems with
> various Windows versions. Reboot and then see if it helped.
>
> If not, then go ahead and do the Repair of IE, if that is what Norton says
> has to happen to get you up and running properly. However, if it does not
> help, then I suggest that you to use another AV. There are several that
> work very well, even better than Norton, and they are not as intrusive and
> burdensome on the system.
>
> Here are the instructions for Repairing IE. As Frank has pointed out, you
> can find the XP SP2 in the Add/Remove Programs, and there are other methods
> as well. I have listed several recommended methods and you an choose
> whichever one you feel comfortable with. Some of the steps you may have
> already performed so just ignore them.
>
> TO REPAIR WINDOWS XP -
>
> Unlike the previous versions of the Windows program, the IE6 is a core
> part of the XP program. A reinstall over the existing install can cause
> problems, and there are specific instructions that can reduce the
> chance of such problems. However, it is always much safer to do a
> repair instead of a reinstall. A reinstall should only be done as the
> very last thing when all else has failed. And then only according to
> the proper instructions.
>
> Be sure that your AV and firewall is disabled, and follow all
> instructions carefully
>
> Courtesy of LuckyStrike -
>
> How do I repair Internet Explorer in Windows® XP?
> http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
> XP
> http://support.microsoft.com/kb/318378/EN-US/
>
> The ability to Repair Internet Explorer does not exist in the version that
> ships with Windows XP. This feature only becomes available after you
> upgrade to a newer version. This is normal and has been this way since
> Windows 98 and IE4.
>
> However, you can reinstall IE in Windows XP by clicking Start, Run and
> entering the following command:
>
> rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> %windir%\Inf\ie.inf
>
> *You will need to have your XP CD available*.
>
> Some people have problems with the command line above. A small VB Script
> that will execute the command for you can be downloaded here at
> http://www.dougknox.com/xp/scripts/xp_run_ie_setup.vbs. Save the file to
> your hard drive and double click it to run IE Setup.
>
> or...............
>
> IF that doesn't work, this is another way, but a bit more complex..., but
> maybe less complicated (?) than the first method I supplied.
>
> Note: Both of the following methods listed **require that the Microsoft
> Windows XP CD-ROM be available**.
>
> Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
>
> From the Start menu, select Run.
> In the Open field, type sfc /scannow (Note: There is a space between sfc and
> /scannow)
> Select the OK button.
> Follow the prompts throughout the System File Checker process.
> Reboot the computer when System File Checker completes.
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
>
> From the Start menu, select Search, select All Files and Folders.
> Select More Advanced Options and place a checkmark beside Search Hidden
> Files and Folders option.
> Ensure that Search System Folders and Search Subfolders are also checked.
> In the All or Part of the File Name box, type ie.inf
> In the Look In drop-down menu, select C: or the letter of the hard drive
> that contains the Windows folder.
> Click the Search button.
> In the search results pane, find the ie.inf file located in Windows\Infb
> folder.
> Right click the ie.inf file and click Install on the context menu.
> Reboot the computer when the file copy process is complete.
>
> or...........................
>
> Method 3.
>
> How to Repair Internet Explorer 6 and Outlook Express
> Tricking Windows into letting you reinstall IE6
> http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
>
> Since you already have Internet Explorer 6 installed the operating system
> will not allow you to reinstall over the existing installation. Due to this
> we are required to trick the operating system into thinking IE 6 is not
> installed.
>
> ### NOTE: in order to use this method you are required to edit the
> registry. **Incorrect editing of the registry can cause serious harm to your
> operating system** so it is advised you proceed with extreme caution.###
>
> Follow these steps for repairing Internet Explorer 6:
>
> Click on the Start button and then click on the Run option.
> In the Open field type regedit and press the OK button.
> Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
> Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
> Under that key you will see a entry named IsInstalled. Right click on that
> entry and left click on Modify.
> Change the Value from 1 to 0.
> Exit regedit.
>
> or..............................
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> How to Uninstall Internet Explorer 6
> http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
> Unable to Install Internet Explorer 6 on Windows XP
> http://support.microsoft.com/?kbid=304872
> Tricking Windows into letting you reinstall IE6
> http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
>
> or...................
>
> Go to DOS: START - RUN - type COMMAND - press ENTER. (To exit type EXIT)
>
> At the DOS C:\ prompt type the following, hitting enter after each line.
>
> regsvr32 Shdocvw.dll
> regsvr32 Shell32.dll
> regsvr32 Oleaut32.dll
> regsvr32 Actxprxy.dll
> regsvr32 Mshtml.dll
> regsvr32 Urlmon.dll
>
> It usually sorts the problem out.
>
> also........
>
> Courtesy of Robert Aldwinckle
>
> XP users who have installed IE6sp1 before upgrading to XPsp1
> will have setupwbv.dll and will be able to do a repair using
>
> rundll32 setupwbv.dll,IE6Maintenance
>
> Otherwise, they have to use
>
> sfc /scannow
>
> etc., or reinstall IE6 (Ref: KB318378)
>
> or......................
>
> Courtesy of Jim Byrd:
>
> There is no direct Repair function for IE6 in XP. Here are some
> alternatives:
>
> 1. With XP you need to go to Start|Run and type "sfc /scannow"
> (without the quotes and notice the space between the c and the /.)
> Have your XP CD handy and be prepared to go get a cup of coffee - it
> takes a while. This will do the same thing as Repair IE6 for XP but a
> lot more, that is find any corrupt system files and replace them. It
> does not, however, re-register the various software components (except
> possibly the ones it replaces?) AFAIK.
>
> Be aware that under certain circumstances (Win2k before SP4 - see mskb
> 814510,
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
> can erroneously overwrite (restore over) previously installed files
> from certain "hotfixes" which will then need to be re-installed. To
> check for this, after running sfc, open a Cmd window and enter
> "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
> installed, it can be obtained for XP here:
> http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
> Win2k, obtain qfecheck here:
> http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
>
> 2. Another alternative that works on Win2k and may or may not work on
> XP (but probably does - I've heard both stories), for just IE6 repair
> if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
> then enter
>
> "rundll32 setupwbv.dll,IE6Maintenance"
>
> without the quotes, exactly as shown, and select the appropriate entry.
>
> 3. If you find that you need to do a re-install of IE6 then you can
> consider the following, I can't verify this for XP (I'm Win2k - it
> works there, and I've had good reports from XP users), but you might
> want to give it a try at your own risk. Again, enter this at Start|Run
> without the quotes and be careful about the spacing:
>
> "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> C:\windows\inf\ie.inf"
>
> 4. Lastly, here is a link to a MSKB article about re-installing
> IE6/OE6:
>
> You cannot install some updates or programs
> http://support.microsoft.com/?kbid=822798
>
> "The Software You Are Installing Has Not Passed Windows Logo Testing..."
> Error Message When You Try to Install Internet Explorer 6 SP1
> http://support.microsoft.com/?kbid=828031
>
> Unable to install Internet Explorer 6 on XP
> http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586
>
> or................
>
> Here is a more recent suggestion I have been giving to XP users
> who want to try some repair procedures.
>
> <TITLE>831429 - Windows XP stops responding when you download updates
> from Windows Update</TITLE>
> < http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >
>
> It is actually a more comprehensive set of re-registrations than an
> IE Repair with the default FixIE.inf would do for either NT5.
>
> Although they are listed specifically for W2K they should apply
> equally to XP.
>
> Additionally, the information here may be of some assistance:
>
> Windows XP From A-Z
> http://www.kellys-korner-xp.com/xp_abc.htm
>
> If these steps do not resolve your problem, please post back to this thread
> with the details and any error messages.
>
> Hope this helps
>
> Jan :)
> Smiles are meant to be shared,
> that's why they're so contagious.
>
> Please reply to the newsgroup so others may benefit.
> Replies are posted only to the newsgroup for the benefit or other readers.
>
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
>
> > Hi Jan,
> >
> > Thanks very much for the comprehensive info. Ihave already tried the sfc/
> > scannow it just found one error and I used my slipstreamed sp2 cd and it
> > fixed it.
> >
> > I tried this too:
> > Go to DOS: START - RUN - type COMMAND - press ENTER. (To exit type EXIT)
> >
> > At the DOS C:\ prompt type the following, hitting enter after each line.
> >
> > regsvr32 Shdocvw.dll
> > regsvr32 Shell32.dll
> > regsvr32 Oleaut32.dll
> > regsvr32 Actxprxy.dll
> > regsvr32 Mshtml.dll
> > regsvr32 Urlmon.dll
> >
> > all wre performed succesfully but no luck. As you mentioned there is a
> risk
> > of causing other problems if I want to reinstall IE over it and and I do
> not
> > want to try it.
> >
> > I do not have any problem with internet explorer just the norton system
> > works troubleshooting indicates that I might need to repair IE.
> >
> >
> http://service1.symantec.com/support/nsw.nsf/c851d9242b6f1c4d88256d8000469d43/e3b0f2d2cb183a5788256dbf00788230?OpenDocument&src=bar_sch_nam
> >
> > and it indicates that the digital signature feature in Internet Explorer
> > (IE) might be damaged and that causes the problem. But I do not have any
> > problems with running other programs other than Norton system works.
> >
> > sorry again for bringing it up here. SO my question is that do you still
> > think that I need to reinstall IE over itself.
> >
> > IS , Tricking Windows into letting you reinstall IE6, considered as
> > installing IE over itself? as we do not really uninstall it?
> >
> > thanks alot.
> >
> > davoud
> > this is what I have written: The only thing that makes me to be happy
> > everyday, is the smile on your face:)
>
> Happy to share the smile with you.. :-)
> >
> >
> >
> >
> > "Jan Il" wrote:
> >
> > > Hi davoud :-)
> > >
> > > There are several methods to do the repair for XP, here a few of the
> more
> > > recommended methods you can review and then decide which one you feel
> most
> > > comfortable with.
> > >
> > > TO REPAIR WINDOWS XP -
> > >
> > > Unlike the previous versions of the Windows program, the IE6 is a core
> > > part of the XP program. A reinstall over the existing install can cause
> > > problems, and there are specific instructions that can reduce the
> > > chance of such problems. However, it is always much safer to do a
> > > repair instead of a reinstall. A reinstall should only be done as the
> > > very last thing when all else has failed. And then only according to
> > > the proper instructions.
> > >
> > > Be sure that your AV and firewall is disabled, and follow all
> > > instructions carefully
> > >
> > > Courtesy of LuckyStrike -
> > >
> > > How do I repair Internet Explorer in Windows® XP?
> > > http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm
> > >
> > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows
> > > XP
> > > http://support.microsoft.com/kb/318378/EN-US/
> > >
> > > The ability to Repair Internet Explorer does not exist in the version
> that
> > > ships with Windows XP. This feature only becomes available after you
> > > upgrade to a newer version. This is normal and has been this way since
> > > Windows 98 and IE4.
> > >
> > > However, you can reinstall IE in Windows XP by clicking Start, Run and
> > > entering the following command:
> > >
> > > rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> > > %windir%\Inf\ie.inf
> > >
> > > *You will need to have your XP CD available*.
> > >
> > > Some people have problems with the command line above. A small VB
> Script
> > > that will execute the command for you can be downloaded here at
> > > http://www.dougknox.com/xp/scripts/xp_run_ie_setup.vbs. Save the file
> to
> > > your hard drive and double click it to run IE Setup.
> > >
> > > or...............
> > >
> > > IF that doesn't work, this is another way, but a bit more complex...,
> but
> > > maybe less complicated (?) than the first method I supplied.
> > >
> > > Note: Both of the following methods listed **require that the Microsoft
> > > Windows XP CD-ROM be available**.
> > >
> > > Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
> > >
> > > From the Start menu, select Run.
> > > In the Open field, type sfc /scannow (Note: There is a space between sfc
> and
> > > /scannow)
> > > Select the OK button.
> > > Follow the prompts throughout the System File Checker process.
> > > Reboot the computer when System File Checker completes.
> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > > Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
> > >
> > > From the Start menu, select Search, select All Files and Folders.
> > > Select More Advanced Options and place a checkmark beside Search Hidden
> > > Files and Folders option.
> > > Ensure that Search System Folders and Search Subfolders are also
> checked.
> > > In the All or Part of the File Name box, type ie.inf
> > > In the Look In drop-down menu, select C: or the letter of the hard drive
> > > that contains the Windows folder.
> > > Click the Search button.
> > > In the search results pane, find the ie.inf file located in Windows\Infb
> > > folder.
> > > Right click the ie.inf file and click Install on the context menu.
> > > Reboot the computer when the file copy process is complete.
> > >
> > > or...........................
> > >
> > > Method 3.
> > >
> > > How to Repair Internet Explorer 6 and Outlook Express
> > > Tricking Windows into letting you reinstall IE6
> > > http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
> > >
> > > Since you already have Internet Explorer 6 installed the operating
> system
> > > will not allow you to reinstall over the existing installation. Due to
> this
> > > we are required to trick the operating system into thinking IE 6 is not
> > > installed.
> > >
> > > ### NOTE: in order to use this method you are required to edit the
> > > registry. **Incorrect editing of the registry can cause serious harm to
> your
> > > operating system** so it is advised you proceed with extreme caution.###
> > >
> > > Follow these steps for repairing Internet Explorer 6:
> > >
> > > Click on the Start button and then click on the Run option.
> > > In the Open field type regedit and press the OK button.
> > > Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
> > > Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
> > > Under that key you will see a entry named IsInstalled. Right click on
> that
> > > entry and left click on Modify.
> > > Change the Value from 1 to 0.
> > > Exit regedit.
> > >
> > > or..............................
> > >
> > > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > > Windows XP
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> > > How to Uninstall Internet Explorer 6
> > >
> http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
> > > Unable to Install Internet Explorer 6 on Windows XP
> > > http://support.microsoft.com/?kbid=304872
> > > Tricking Windows into letting you reinstall IE6
> > > http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
> > >
> > > or...................
> > >
> > > Go to DOS: START - RUN - type COMMAND - press ENTER. (To exit type EXIT)
> > >
> > > At the DOS C:\ prompt type the following, hitting enter after each line.
> > >
> > > regsvr32 Shdocvw.dll
> > > regsvr32 Shell32.dll
> > > regsvr32 Oleaut32.dll
> > > regsvr32 Actxprxy.dll
> > > regsvr32 Mshtml.dll
> > > regsvr32 Urlmon.dll
> > >
> > > It usually sorts the problem out.
> > >
> > > also........
> > >
> > > Courtesy of Robert Aldwinckle
> > >
> > > XP users who have installed IE6sp1 before upgrading to XPsp1
> > > will have setupwbv.dll and will be able to do a repair using
> > >
> > > rundll32 setupwbv.dll,IE6Maintenance
> > >
> > > Otherwise, they have to use
> > >
> > > sfc /scannow
> > >
> > > etc., or reinstall IE6 (Ref: KB318378)
> > >
> > > or......................
> > >
> > > Courtesy of Jim Byrd:
> > >
> > > There is no direct Repair function for IE6 in XP. Here are some
> > > alternatives:
> > >
> > > 1. With XP you need to go to Start|Run and type "sfc /scannow"
> > > (without the quotes and notice the space between the c and the /.)
> > > Have your XP CD handy and be prepared to go get a cup of coffee - it
> > > takes a while. This will do the same thing as Repair IE6 for XP but a
> > > lot more, that is find any corrupt system files and replace them. It
> > > does not, however, re-register the various software components (except
> > > possibly the ones it replaces?) AFAIK.
> > >
> > > Be aware that under certain circumstances (Win2k before SP4 - see mskb
> > > 814510,
> > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
> > > can erroneously overwrite (restore over) previously installed files
> > > from certain "hotfixes" which will then need to be re-installed. To
> > > check for this, after running sfc, open a Cmd window and enter
> > > "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
> > > installed, it can be obtained for XP here:
> > > http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
> > > Win2k, obtain qfecheck here:
> > > http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
> > >
> > > 2. Another alternative that works on Win2k and may or may not work on
> > > XP (but probably does - I've heard both stories), for just IE6 repair
> > > if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
> > > then enter
> > >
> > > "rundll32 setupwbv.dll,IE6Maintenance"
> > >
> > > without the quotes, exactly as shown, and select the appropriate entry.
> > >
> > > 3. If you find that you need to do a re-install of IE6 then you can
> > > consider the following, I can't verify this for XP (I'm Win2k - it
> > > works there, and I've had good reports from XP users), but you might
> > > want to give it a try at your own risk. Again, enter this at Start|Run
> > > without the quotes and be careful about the spacing:
> > >
> > > "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> > > C:\windows\inf\ie.inf"
> > >
> > > 4. Lastly, here is a link to a MSKB article about re-installing
> > > IE6/OE6:
> > >
> > > You cannot install some updates or programs
> > > http://support.microsoft.com/?kbid=822798
> > >
> > > "The Software You Are Installing Has Not Passed Windows Logo Testing..."
> > > Error Message When You Try to Install Internet Explorer 6 SP1
> > > http://support.microsoft.com/?kbid=828031
> > >
> > > Unable to install Internet Explorer 6 on XP
> > > http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586
> > >
> > > or................
> > >
> > > Here is a more recent suggestion I have been giving to XP users
> > > who want to try some repair procedures.
> > >
> > > <TITLE>831429 - Windows XP stops responding when you download updates
> > > from Windows Update</TITLE>
> > > < http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >
> > >
> > > It is actually a more comprehensive set of re-registrations than an
> > > IE Repair with the default FixIE.inf would do for either NT5.
> > >
> > > Although they are listed specifically for W2K they should apply
> > > equally to XP.
> > >
> > > Additionally, the information here may be of some assistance:
> > >
> > > Windows XP From A-Z
> > > http://www.kellys-korner-xp.com/xp_abc.htm
> > >
> > >
> > > If these steps do not resolve your problem, please post back to this
> thread
> > > with the details and any error messages.
> > >
> > > Hope this helps
> > >
> > > Jan :)
> > > Smiles are meant to be shared,
> > > that's why they're so contagious.
> > >
> > > Please reply to the newsgroup so others may benefit.
> > > Replies are posted only to the newsgroup for the benefit or other
> readers.
> > >
> > > How to make a good newsgroup post:
> > > http://www.dts-l.org/goodpost.htm
> > >
> > >
> > >
> > > "> Hi,
> > > >
> > > > First part of my message is not relevant to this forum, sorry about
> that,
> > > > but i think I should bring it in here because of another relevant
> problem
> > > > that it causes.
> > > >
> > > > I have problem with my norton system works 2004 pro. (evrtything is
> fine
> > > > including live update, virus scan and so forth but when i run the
> program
> > > it
> > > > takes 10 minutes or so for it to appear on the desktop and right click
> on
> > > the
> > > > icon and choosing "run as" and o.k gives an error "norton system works
> has
> > > > encountered an internal error please uninstall and reinstall the
> program")
> > > > and one of the steps to solve the problem is, repairing the internet
> > > explorer.
> > > >
> > > > I am using windows xp sp2 and internet explorer 6. Internet explorer
> 6 is
> > > > not present in the add remove programs and From my understanding that
> is
> > > the
> > > > way it is suppose to be in SP2.
> > > >
> > > > Now, do I need to uninstall SP2 and then unintall/repair the internet
> > > > explorer or there is another way to do it?
> > > >
> > > > thanks
> > > >
> > > > davoud
> > >
> > >
> > >
>
>
>