Re: hotmail freezes IE 6
From: PA Bear (PABearMVP_at_gmail.com)
Date: 12/01/04
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Date: Wed, 1 Dec 2004 13:58:13 -0500
MSN/Hotmail support also tells us that those running WinXP SP2 should be
running MSN Messenger v6.2.0137 to avoid problems.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Jim Byrd wrote: > Hi Steve - The following was posted in another thread by Hippo101 and may > be relevant to your problem: > > "For those who still have problems with Hotmail and that have MSN > Messenger on thier computer... > > Go in Tools > Internet Options> > > Click on "Security", select "Internet" and then "Custom Level" > Searche for "Run ActiveX controls and plug-ins" and disable it. > > Disabling this will prevent Hotmail from showing the MSN Messenger > status near your email adress on your hotmail account. If it is > disabled, MSN Messenger wont be asked to run which is most-likely the > cause of the problem. > > Try it and tell if it works. It worked for me and I want to see if it > can work for other people. Thx !" > > > If that works for you, then: > > > Do you have MSN Messenger installed? If so, and you don't use > it, you might try disabling or uninstalling it and then see if Hotmail > then works with ActiveX enabled. (You need ActiveX for Windows Update, > etc.) Read all of the following carefully. > > 1. See here to disable it: How to prevent Windows Messenger from running > on a Windows XP-based computer > http://support.microsoft.com/Default.aspx?id=302089 Read carefully. > > > 2. A simpler method to completely uninstall it if you don't use it which > you may want to try (rather than messing around in the Registry to just > disable it unless you're very comfortable with that) is to be sure you > Exit from Messenger by right-clicking the MSN icon in the notification > area, and selecting Exit. Then go to Start|Run then enter exactly (I > would copy/paste it): > > RunDll32 advpack.dll,LaunchINFSection > %systemRoot%\inf\msmsgs.inf,BLC.Remove > > Then uninstall the leftover installation information file by going to > Start|Run then entering: > > rundll32 setupapi,InstallHinfSection BLC.Remove 128 > %systemRoot%\inf\msmsgs.inf > > Then reboot. > > > 3. If you wish, you can ensure that MSN Messenger is shown in Add-Remove > Windows Components so that you can restore it at some later time if you so > desire by going to Start|Run and entering: > > notepad.exe %systemRoot%\INF\sysoc.inf > > When this file opens in Notepad, look for a line that starts "msmsgs=" > and then delete the word "hide" if there and go to File|Save, then > exit Notepad. > > Then reboot. > > > > > In news:0FC24901-DD1C-4C71-9D54-9765A08A4E32@microsoft.com, > Steve the Swede <Steve the Swede@discussions.microsoft.com> typed: > > Starting a week or 2 ago after no aparent change to system settings > > > > everytime i open up mail from my hotmail account. IE freezes... and > > than i am forced to end the app via ctrl alt del > > > > does anyone know how to resolve this issue?
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