Re: IE Freeze during Hotmail Session - Event ID 10010 - DCOM
From: Jan Il (abuse_at_localhost.com)
Date: 11/29/04
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Date: Mon, 29 Nov 2004 16:57:03 -0500
Hi Shake and Surf :-)
Here is something you can try if you have Administrator rights:
Go in Tools > Internet Options>
Click on "Security" tab, select "Internet" and then "Custom Level"
Search for "Run ActiveX Controls and plug-ins" and set it to Prompt.
Disabling this may prevent Hotmail from showing the MSN Messenger status for
the email address on the hotmail account. If it is disabled, MSN Messenger
won't be asked to run which may be the cause of the problem.
also.....
Update your script engine:
Windows Script 5.6 for Windows 2000 and XP
and...
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;281679
Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan :)
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> Hi There,
>
> As the admin of an internetcafe in germany I got big trouble at the
moment.
>
> When a user logs in to his hotmail e-mail account IE is freezing
(sometimes)
> completly. Sometimes only for a few seconds, sometimes for ever until i
kill
> the process. During this time it is possible to open a new instance of IE,
> but the old one is gone. (and the my coustomer is angry ...)
>
> Software:
> Windows 2000 SP4 + latest security updates (Nov. 2004)
> IE6 SP1 + latest updates (Nov. 2004)
>
> Hardware:
> Intel Celeron 2,4 / 256MB RAM / Intel 845G Chipset / IDE Hard Drive
>
> The guests have only limited "user" rights. The are using server stored
> mandatory user profiles. MSN Messenger 6.2 (latest version) is also
> installed. I think, this is the program which is causing those freezes. I
> think Hotmail got an option to comunicate with MSN Messenger and IE.
>
> In the eventlog i can see for every freeze the following error:
>
> Event Source: DCOM
> Event Category: None
> Event ID: 10010
> Description: The server "{323C0F99-820A-4E0B-B714-57942C6D9678}" did not
> register with DCOM within the required timeout.
>
> Reinstalling IE and MSN Messenger didn't helped.
>
> any ideas?
>
> MS-KB and eventid.net didn't helped me ;-/
>
> greetz
> Sebastian
>
> Shake-n-Surf
- Next message: Tom at GSD: "Printing from IE as a service"
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- In reply to: Shake and Surf: "IE Freeze during Hotmail Session - Event ID 10010 - DCOM"
- Next in thread: Shake and Surf: "Re: IE Freeze during Hotmail Session - Event ID 10010 - DCOM"
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- Reply: Wichert Akkerman: "Re: IE Freeze during Hotmail Session - Event ID 10010 - DCOM"
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