Re: Can't download files with IE 6

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 11/28/04


Date: Sun, 28 Nov 2004 14:45:30 -0600

That tells us that HOSTS is not the problem.
Unfortunately, I don't know what is causing the problem.

-- 
Frank Saunders, MS-MVP, IE/OE
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"Hal" <Hal@discussions.microsoft.com> wrote in message
news:C19F74AF-5858-4FFE-81B4-B3B771B94AF2@microsoft.com 
> Frank:
> the following is the contents of "host":
> 
> # Copyright (c) 1993-1999 Microsoft Corp.
> #
> # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
> #
> # This file contains the mappings of IP addresses to host names. Each
> # entry should be kept on an individual line. The IP address should
> # be placed in the first column followed by the corresponding host
> name. # The IP address and the host name should be separated by at
> least one # space.
> #
> # Additionally, comments (such as these) may be inserted on individual
> # lines or following the machine name denoted by a '#' symbol.
> #
> # For example:
> #
> #      102.54.94.97     rhino.acme.com          # source server
> #       38.25.63.10     x.acme.com              # x client host
> 
> 127.0.0.1       localhost
> 
> 
> THIS ENDS THE CONTENTS OF "HOST"   Any help?
> hal
> 
> 
> "Frank Saunders, MS-MVP IE/OE" wrote:
> 
>> What is the content of HOSTS?  (Open it with Notepad.)
>> 
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> 
>> "Hal" <Hal@discussions.microsoft.com> wrote in message
>> news:8E8E4B3C-B3B3-41BA-943A-FC851EDB8476@microsoft.com
>>> Jason,
>>> 
>>> thanks for the response.  to follow up on your suggestions:
>>> 
>>> 1. contents of c:\windows\system32\drivers\etc\hosts are:
>>> hosts     1kb
>>> imhosts  4 kb
>>> networks  1 kb
>>> protocol  1 kb
>>> services 7 kb
>>> 
>>> 2. i know that the file "svchost.exe" runs in a number of instances.
>>> this is what i find in task manager; is this a problem?
>>> 
>>> svchost.exe    local service     3,384
>>>    "    network service  1,896
>>>    "   system          18,140
>>>   "     "                   3,420
>>>    "                "             3,324
>>> 
>>> 3. i would write off norton except that the download failures occur
>>> at other apparently random sites also; yet, some are successful; 
>>> and ALL are successful on my desktop.
>>> 
>>> 
>>> any help?
>>> 
>>> hal
>>> 
>>> "Jason Brown [MSFT]" wrote:
>>> 
>>>> step 1: check your HOSTS file for spurious entries
>>>> 
>>>> c:\windows\system32\drivers\etc\hosts
>>>> 
>>>> step 2: if one machine can get the fle, use that to download what
>>>> you need and transfer it manually.
>>>> 
>>>> step 3: if norton isn't playing ball, try another AV solution.
>>>> 
>>>> 
>>>> --
>>>> Jason Brown
>>>> Microsoft GTSC, IIS
>>>> 
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>> 
>>>> 
>>>> 
>>>> "Hal" <Hal@discussions.microsoft.com> wrote in message
>>>> news:4034ACA0-A6FA-4386-A5BB-075C4C351343@microsoft.com...
>>>>> The setup is this: a desktop and a laptop connected to a router
>>>>> receiving DSL.  Both machines running windows xp-pro, SP1, updated
>>>>> with all MS security
>>>>> patches except SP2 (chicken!); both have Norton AV and Ad-Aware
>>>>> (both updated
>>>>> and run frequently); both have identical "Internet Options"
>>>>> settings.
>>>>> 
>>>>> I needed to download a file from Symantec to remedy an NAV update
>>>>> problem on
>>>>> the laptop.  When I attempted to download, a page came up that
>>>>> says the site
>>>>> could not be connected to (error 404, I think, the one you get if
>>>>> you're inadvertantly offline).  None of the files available at the
>>>>> Symanatec site could be accessed. (On the desktop, I had no
>>>>> trouble, all went smoothly.) I
>>>>> tried some other download sites from the laptop. Sometimes I could
>>>>> download,
>>>>> but sometimes I would get the same error page as before, or the
>>>>> small download dialog box would open, but the download "could not
>>>>> be completed at
>>>>> this time".  Again, all the same sites allowed downloads on the
>>>>> desktop with
>>>>> no problems.
>>>>> 
>>>>> Additonally, after giving up trying to download to the laptop, IE
>>>>> would sometimes hang and could only be closed through the task
>>>>> manager; this did not happen every time.  None of these events
>>>>> took place on the desktop, which
>>>>> as stated above, is running identically configured software. (At
>>>>> least as far
>>>>> as I know)
>>>>> 
>>>>> I am able to use Outlook Express, Quicken downloads, etc. on the
>>>>> laptop; only certain selected sites accessed thru IE failed.  I
>>>>> did a Symantec online
>>>>> scan and no malware was found.  I was able to download  a McAfee
>>>>> tool that looked for the latest malware and came up clean.  The
>>>>> quick scan from Aumha
>>>>> also came up clean.  NAV and Ad-Aware find nothing.  I could not
>>>>> download an
>>>>> online audit from SpySweeper, it reacted similar to the Symantec
>>>>> site.
>>>>> 
>>>>> I suspect that the problem is IE or one of its settings.
>>>>> 
>>>>> Any suggestions would be appreciated.  Sorry for the length of the
>>>>> question.
>>>>> 
>>>>> Hal
>> 
>> What is the content of HOSTS?  (Open it with Notepad.)
>> 
>> --
>> Frank Saunders, MS-MVP, IE/OE


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