Re: Can't download files with IE 6
From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 11/28/04
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Date: Sun, 28 Nov 2004 13:06:29 -0600
What is the content of HOSTS? (Open it with Notepad.)
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "Hal" <Hal@discussions.microsoft.com> wrote in message news:8E8E4B3C-B3B3-41BA-943A-FC851EDB8476@microsoft.com > Jason, > > thanks for the response. to follow up on your suggestions: > > 1. contents of c:\windows\system32\drivers\etc\hosts are: > hosts 1kb > imhosts 4 kb > networks 1 kb > protocol 1 kb > services 7 kb > > 2. i know that the file "svchost.exe" runs in a number of instances. > this is what i find in task manager; is this a problem? > > svchost.exe local service 3,384 > " network service 1,896 > " system 18,140 > " " 3,420 > " " 3,324 > > 3. i would write off norton except that the download failures occur > at other apparently random sites also; yet, some are successful; and > ALL are successful on my desktop. > > > any help? > > hal > > "Jason Brown [MSFT]" wrote: > >> step 1: check your HOSTS file for spurious entries >> >> c:\windows\system32\drivers\etc\hosts >> >> step 2: if one machine can get the fle, use that to download what >> you need and transfer it manually. >> >> step 3: if norton isn't playing ball, try another AV solution. >> >> >> -- >> Jason Brown >> Microsoft GTSC, IIS >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> >> >> "Hal" <Hal@discussions.microsoft.com> wrote in message >> news:4034ACA0-A6FA-4386-A5BB-075C4C351343@microsoft.com... >>> The setup is this: a desktop and a laptop connected to a router >>> receiving DSL. Both machines running windows xp-pro, SP1, updated >>> with all MS security >>> patches except SP2 (chicken!); both have Norton AV and Ad-Aware >>> (both updated >>> and run frequently); both have identical "Internet Options" >>> settings. >>> >>> I needed to download a file from Symantec to remedy an NAV update >>> problem on >>> the laptop. When I attempted to download, a page came up that says >>> the site >>> could not be connected to (error 404, I think, the one you get if >>> you're inadvertantly offline). None of the files available at the >>> Symanatec site could be accessed. (On the desktop, I had no >>> trouble, all went smoothly.) I >>> tried some other download sites from the laptop. Sometimes I could >>> download, >>> but sometimes I would get the same error page as before, or the >>> small download dialog box would open, but the download "could not >>> be completed at >>> this time". Again, all the same sites allowed downloads on the >>> desktop with >>> no problems. >>> >>> Additonally, after giving up trying to download to the laptop, IE >>> would sometimes hang and could only be closed through the task >>> manager; this did not happen every time. None of these events took >>> place on the desktop, which >>> as stated above, is running identically configured software. (At >>> least as far >>> as I know) >>> >>> I am able to use Outlook Express, Quicken downloads, etc. on the >>> laptop; only certain selected sites accessed thru IE failed. I did >>> a Symantec online >>> scan and no malware was found. I was able to download a McAfee >>> tool that looked for the latest malware and came up clean. The >>> quick scan from Aumha >>> also came up clean. NAV and Ad-Aware find nothing. I could not >>> download an >>> online audit from SpySweeper, it reacted similar to the Symantec >>> site. >>> >>> I suspect that the problem is IE or one of its settings. >>> >>> Any suggestions would be appreciated. Sorry for the length of the >>> question. >>> >>> Hal What is the content of HOSTS? (Open it with Notepad.) -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/
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