Re: IE6 Crashing Unexpectadely

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Jan Il (abuse_at_localhost.com)
Date: 11/26/04 

Date: Fri, 26 Nov 2004 16:25:20 -0500

Hi Darren :-)

We first need to see where the area is that's causing the problem, then we
can find the solution. :-)

What Anti-Virus program do you have?

Here is what I have found on this type of error (memory can't be read) so
far. ALthough you have XP, it covers 2000, it could also apply:

Error Message: Memory Could Not Be Read
http://support.microsoft.com/?kbid=262490

On the new error:

Internet Explorer May Shut Down Unexpectedly If You Have Set Windows and
Buttons to Windows XP Style
http://support.microsoft.com/default.aspx?kbid=822350

Internet Explorer or Outlook Express Quits Unexpectedly with an Error in
Mshtml.dll
http://support.microsoft.com/?kbid=816506#kb1

Internet Explorer Troubleshooting
http://www.5starsupport.com/faq/ie.htm#14-2
also
http://www.kbalertz.com/Feedback_810887.aspx

Mshtml.dll error

(SBSD, AA, CWS, HJT)

Some have reported that removing their Google toolbar fixed your symptom, in
case you have it.

Another known third-party interferer is Norton's Internet Security 2000:
http://service1.symantec.com/SUPPORT/nip.nsf/1b078893dcd782a985256771004dfaa5/384cd23955f04a52882569220053e49f?OpenDocument&prod=&ver=&src=&pcode=&svy=&csm=no >

You may need to replace the MSHTML.DLL file, go here and download it to
replace. Just find the one in your system and rename it, then replace it
with the new file. Make sure it is the right version for your OS: Go
here,scroll to the M and then find the MSHTML.DL and click it, it will set
up for download.
http://www.5starsupport.com/info/dll.htm

also....

Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message,
click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of
the following files (in step 3, replace Urlmon.dll with each of the file
names below):
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

"Digital_Biscuit" <DigitalBiscuit@discussions.microsoft.com> wrote in
message news:8D07E547-6A1C-46A5-A561-67212E8C21DC@microsoft.com...
> Hi
>
> Many thanks for the help you have offered already, but we are still having
> problems.
>
> I am yet to try sfc /scannow as it requires access to the SP2 upgrade
store,
> which has moved and i cannot seem to be able to change where it is
looking.
> (permissions set correctly).
>
> However, now i have other machines that have upgraded that are getting
these
> errors more frequently than i am!
>
> Machine 1 has done all whats said (apart from sfc /scannow) and also
> disabled every add-on and gets the crashes pretty frequently
>
> Machine 2 is crashing with a slightly different error message. AppName is
> iexplore.exe and ModName is mshtml.dll.
>
> If you need any more information then please let me know!
>
> Many thanks
> Darren
>
> "Jan Il" wrote:
>
> > Hi Digital_Biscuit :-)
> >
> > > Jan
> > >
> > > You state repair/reinstall again. Where is the info on how to do this?
> > >
> >
> > Be sure that your AV and firewall is disabled before starting. The
following
> > information will help you to do the Repair/Reinstall of XP.
> >
> > The Internet Explorer Repair Tool
> > http://inetexplorer.mvps.org/answers_5.htm#repair_tool
> >
> > How to Reinstall or Repair Internet Explorer and Outlook Express in
> > Windows XP
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
> >
> > Unable to Install Internet Explorer 6 on Windows XP
> > http://support.microsoft.com/?kbid=304872
> >
> > or...................
> >
> > Courtesy of Robert Aldwinckle
> >
> > XP users who have installed IE6sp1 before upgrading to XPsp1
> > will have setupwbv.dll and will be able to do a repair using
> >
> > rundll32 setupwbv.dll,IE6Maintenance
> >
> > Otherwise, they have to use
> >
> > sfc /scannow
> >
> > etc., or reinstall IE6 (Ref: KB318378)
> >
> > or......................
> >
> > Courtesy of Jim Byrd:
> >
> > There is no direct Repair function for IE6 in XP. Here are some
> > alternatives:
> >
> > 1. With XP you need to go to Start|Run and type "sfc /scannow"
> > (without the quotes and notice the space between the c and the /.)
> > Have your XP CD handy and be prepared to go get a cup of coffee - it
> > takes a while. This will do the same thing as Repair IE6 for XP but a
> > lot more, that is find any corrupt system files and replace them. It
> > does not, however, re-register the various software components (except
> > possibly the ones it replaces?) AFAIK.
> >
> > Be aware that under certain circumstances (Win2k before SP4 - see mskb
> > 814510,
> > http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
> > can erroneously overwrite (restore over) previously installed files
> > from certain "hotfixes" which will then need to be re-installed. To
> > check for this, after running sfc, open a Cmd window and enter
> > "qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
> > installed, it can be obtained for XP here:
> > http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
> > Win2k, obtain qfecheck here:
> > http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
> >
> > 2. Another alternative that works on Win2k and may or may not work on
> > XP (but probably does - I've heard both stories), for just IE6 repair
> > if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
> > then enter
> >
> > "rundll32 setupwbv.dll,IE6Maintenance"
> >
> > without the quotes, exactly as shown, and select the appropriate entry.
> >
> > 3. If you find that you need to do a re-install of IE6 then you can
> > consider the following, I can't verify this for XP (I'm Win2k - it
> > works there, and I've had good reports from XP users), but you might
> > want to give it a try at your own risk. Again, enter this at Start|Run
> > without the quotes and be careful about the spacing:
> >
> > "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> > C:\windows\inf\ie.inf"
> >
> > 4. Lastly, here is a link to a MSKB article about re-installing
> > IE6/OE6:
> >
> > You cannot install some updates or programs
> > http://support.microsoft.com/?kbid=822798
> >
> > "The Software You Are Installing Has Not Passed Windows Logo Testing..."
> > Error Message When You Try to Install Internet Explorer 6 SP1
> > http://support.microsoft.com/?kbid=828031
> >
> > Unable to install Internet Explorer 6 on XP
> > http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586
> >
> > or................
> >
> > Here is a more recent suggestion I have been giving to XP users
> > who want to try some repair procedures.
> >
> > <TITLE>831429 - Windows XP stops responding when you download updates
> > from Windows Update</TITLE>
> > < http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >
> >
> > It is actually a more comprehensive set of re-registrations than an
> > IE Repair with the default FixIE.inf would do for either NT5.
> >
> > Although they are listed specifically for W2K they should apply
> > equally to XP.
> >
> > Additionally, the information here may be of some assistance:
> >
> > Windows XP From A-Z
> > http://www.kellys-korner-xp.com/xp_abc.htm
> >
> >
> > If these steps do not resolve your problem, please post back to this
thread
> > with the details and any error messages.
> >
> > Hope this helps
> >
> > Jan :)
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> > Please reply to the newsgroup so others may benefit.
> > Replies are posted only to the newsgroup for the benefit or other
readers.
> >
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> >
> >
> >
> > >
> > > "Jan Il" wrote:
> > >
> > > > Hi Digital_Biscuit :-)
> > > >
> > > > I just thought of something else you might also try:
> > > >
> > > > Go to DOS: START - RUN - type COMMAND - press ENTER. (To exit type
EXIT)
> > > >
> > > > At the DOS C:\ prompt type the following, hitting enter after each
line.
> > > >
> > > > regsvr32 Shdocvw.dll
> > > > regsvr32 Shell32.dll
> > > > regsvr32 Oleaut32.dll
> > > > regsvr32 Actxprxy.dll
> > > > regsvr32 Mshtml.dll
> > > > regsvr32 Urlmon.dll
> > > >
> > > > It usually sorts the problem out.
> > > >
> > > > also........
> > > >
> > > > At the C:\ prompt type the following and hit enter
> > > >
> > > > sfc /scannow
> > > >
> > > > Then reboot and try the repair/reinstall again.
> > > >
> > > >
> > > > Hope this helps
> > > >
> > > > Jan :)
> > > > Smiles are meant to be shared,
> > > > that's why they're so contagious.
> > > >
> > > > Please reply to the newsgroup so others may benefit.
> > > > Replies are posted only to the newsgroup for the benefit or other
> > readers.
> > > >
> > > > How to make a good newsgroup post:
> > > > http://www.dts-l.org/goodpost.htm
> > > >
> > > >
> > > >
> > > >
> > > > <Digital_Biscuit@discussions.microsoft.com> wrote in message
> > > > news:50D8EFC3-52AB-4306-B54C-C9BF08D8A50C@microsoft.com...
> > > > > Hi
> > > > >
> > > > > Am currently getting quite a lot of crashes with IE6 (XP SP2) at
some
> > > > random
> > > > > times and when IE is closed. The error message is as follows
> > > > > The instruction at "0x73434608" referenced memory at "0x04a006fc".
The
> > > > > memory could not be "read".
> > > > >
> > > > > Click on OK to terminate the program.
> > > > >
> > > > > I have followed previous instructions in this group to eliminate
any
> > > > > spyware. There was none on the machine. I have also disabled IE
third
> > > > party
> > > > > programs as i found on an adobe forum that acrobat sometimes
caused
> > this.
> > > > The
> > > > > alieviated some of the crashes, but not all. However, this is now
> > occuring
> > > > on
> > > > > a PC of mine without acrobat reader installed!!!
> > > > >
> > > > > Any help would be very gratefully recieved!
> > > > >
> > > > > Cheers
> > > > > Digi_B
> > > >
> > > >
> > > >
> >
> >
> >

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