Re: Script error messages when using IE help menu

From: Jan Il (abuse_at_localhost.com)
Date: 11/19/04 

Date: Fri, 19 Nov 2004 14:46:10 -0500

Hi homepc :-)

> I was dealing with an MS SP2 help operator yesterday, trying to sort out
my
> script problem. His supervisor concluded that my IE6 program had become
> corrupted. I have to backup my registry, uninstall IE6 and then reinstall
> it. My problem only appears when I use the IE6 help menu. If I access
the
> same IE6 help menu via Windows Explorer file manager (help folder) no
script
> errors appear.

I have a suggestion you might try before doing the repair/reinstall. I am
just thinking that, if you can access the Help from the Windows Explorer, it
may be that your IE Help file is somehow damaged or corrupted. Perhaps you
can extract a new copy of it from the install CD and replace it. If you are
able to find it through the Windows Explorer, then you can make a note of
the path for replacing it during the extraction, rename it, and replace it
with the new file.

This may not work at all, but, I just thought it might be worth a try first
before doing the repair/reinstall and all that goes with it.

Here are the instructions for how to extract the file. Just put it in the
folder where you found the Help file.

You want to extract a file in Windows 95/98/Me/2000/XP
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2001011114021106

If it does not work, then if you need the instructions on how to do the
repair/reinstall then post back and we'll post them here for you.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

>
>
> "Jan Il" <abuse@localhost.com> wrote in message
> news:%23Q1FxsYzEHA.3120@TK2MSFTNGP12.phx.gbl...
> > Hi homepc :-)
> >
> > Yes, if you have updated to SP2, then you should have the proper patch
> > included. In view of this, be sure that you have the proper Java
> > installed.
> > Follow the script engine update and other information that Frank has
> > posted
> > see if that helps to resolve the problem.
> >
> > Hope this helps
> >
> > Jan :)
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> > Please reply to the newsgroup so others may benefit.
> > Replies are posted only to the newsgroup for the benefit or other
readers.
> >
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> >
> >
> >> I read the article regarding Secunia Advisory SA12192
> >>
> >> I have been getting regular automatic service patches installed during
> >> the
> >> summer. I wonder if my pc already has this patch? When I go to
updates,
> > MS
> >> says I am up to date already.
> >>
> >> The download site for the patch does not list IE6 with service pack 2
> >> installed. Wouldn't service pack 2 have this patch included? If not,
> > which
> >> patch would be safe for me to use?
> >>
> >>
> >>
> >>
> >>
> >>
> >> Jan Il" <abuse@localhost.com> wrote in message
> >> news:OQjCVbXzEHA.2624@TK2MSFTNGP11.phx.gbl...
> >> > Hi homepc :-)
> >> >
> >> > See the articles here and the information listed:
> >> >
> >> > This will explain the error you are getting"
> >> > Internet Explorer Local Resource Access and Cross-Zone Scripting
> >> > Vulnerabilities
> >> > http://secunia.com/advisories/11793/
> >> >
> >> > and how to resolve it:
> >> > Microsoft Internet Explorer Multiple Vulnerabilities
> >> > http://secunia.com/advisories/12192/
> >> >
> >> >
> >> > Hope this helps
> >> >
> >> > Jan :)
> >> > Smiles are meant to be shared,
> >> > that's why they're so contagious.
> >> >
> >> > Please reply to the newsgroup so others may benefit.
> >> > Replies are posted only to the newsgroup for the benefit or other
> > readers.
> >> >
> >> > How to make a good newsgroup post:
> >> > http://www.dts-l.org/goodpost.htm
> >> >
> >> >
> >> >> Already have these settings in place:
> >> >> Disable Script Debugging - Checked
> >> >> Display a notification about every script error - Unchecked
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> "Jan Il" <abuse@localhost.com> wrote in message
> >> >> news:uaNylGOzEHA.1452@TK2MSFTNGP11.phx.gbl...
> >> >> > Hi homepc :-)
> >> >> >
> >> >> > Try the following and see if it helps:
> >> >> >
> >> >> > Script Debugging Problem
> >> >> >
> >> >> > Open IE
> >> >> > Tools | Advanced
> >> >> > Under Browings:
> >> >> > Disable Script Debugging - Check it
> >> >> > Display a notification about every script error - Uncheck it
> >> >> > Apply
> >> >> > OK
> >> >> >
> >> >> >
> >> >> > If these steps do not resolve your problem, please post back to
this
> >> >> > thread
> >> >> > with the details and any error messages.
> >> >> >
> >> >> > Hope this helps
> >> >> >
> >> >> > Jan :)
> >> >> > Smiles are meant to be shared,
> >> >> > that's why they're so contagious.
> >> >> >
> >> >> > Please reply to the newsgroup so others may benefit.
> >> >> > Replies are posted only to the newsgroup for the benefit or other
> >> > readers.
> >> >> >
> >> >> > How to make a good newsgroup post:
> >> >> > http://www.dts-l.org/goodpost.htm
> >> >> >
> >> >> >
> >> >> >
> >> >> >
> >> >> >> I keep getting script errors when I go to the help menu in XP IE.
> >> >> >>
> >> >> >> I get messages like:
> >> >> >>
> >> >> >> an error has occurred in the script on this page
> >> >> >> line 2
> >> >> >> char 1
> >> >> >> error invalid character
> >> >> >> code 0
> >> >> >> url mk:@msit store: c:\windows\help\iexplorechm:/iegetsrt.htm
> >> >> >>
> >> >> >> If I proceed or not, the error msg clears and the help menu comes
> > up.
> >> > If
> >> >> > I
> >> >> >> select an item on the help menu, a similar script error appears,
> >> >> >> and
> >> >> >> it
> >> >> > gets
> >> >> >> cleared the same way. So, I can use the help menu, but I get a
> > bunch
> >> > of
> >> >> >> script errors that need to be cleared in the process.
> >> >> >>
> >> >> >> I don't have any viruses. My home page has never been hijacked,
> >> >> >> and
> >> > all
> >> >> > the
> >> >> >> help menus in other applications work fine. I run Spybot and
> > Adaware
> >> >> >> regularly without incident. I have recently installed ms office
xp
> >> > 2002
> >> >> > and
> >> >> >> sp2.
> >> >> >>
> >> >> >> I see there have been other users with similar issues, can
anyone
> >> >> >> help
> >> >> >>
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >
> >
>
>

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