Re: Can't access email on the web

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From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 11/14/04


Date: Sun, 14 Nov 2004 05:56:45 -0600


"Sheryl" <Sheryl@discussions.microsoft.com> wrote in message
news:5AEF7D69-581E-41EF-A9F7-469A99C30D24@microsoft.com
> Thank you for responding Frank.
>
> I am using Microsoft Outlook XP. When trying to download my messages
> from my work email I get the following message:
> "Receiving reported error (ox800CCC92): 'Your e-mail server rejected
> your login. Verify your user name and password in your account
> properties. Under Tools, click E-mail accounts. The server
> responded: - ERR Authorization failed.'
>
> If I try and view my messages online using Microsoft Outlook Web
> Access I get the following message:
> "A runtime error has occurred. Do you wish to debug? Line: 1099
> Error: 'null' is null or not an object.
>
> Let me know if you need any further information. Thanks for your
> help.

Sorry, but I don't know Outlook, just Outlook Express. Other than
suggesting that you verify the username and password with your ISP, I hope
someone else jumps in.

Did it ever work right?

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
> "Frank Saunders, MS-MVP IE/OE" wrote:
>
>> "Sheryl" <Sheryl@discussions.microsoft.com> wrote in message
>> news:1B94DF17-D5A8-49AB-83AF-7F2C5951A970@microsoft.com
>>> I can no longer access my work email on the web.  If I go to a
>>> different computer I have no problem.  I think I may have a virus,
>>> but I would like someone to confirm it and maybe you'll know which
>>> one it is.
>>>
>>> I removed Timewarner Road Runner from my computer and then, from a
>>> CD loaded NetZero on my computer.  I was able to retrieve my email
>>> with no problems.  I shut the computer down and the next day when I
>>> started it up I had this email problem.  When I try and get my email
>>> I recieve a message asking if I want to debug.
>>>
>>> Also, if I try downloading from a website, as soon as I hover over a
>>> link, I get a debugging message and can't download the file.
>>>
>>> Thanks for any and all help.
>>
>> 1.  What is your email program?
>> 2.  What is the exact error message?
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE 


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