Re: Big problems with IE6

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Gary Burton (gbNOSPAM_at_pvbb.net)
Date: 11/08/04 

Date: Sun, 7 Nov 2004 17:52:11 -0800

    I still have the problem. Please stick with me a little longer. I really appreciate your help. I got good suggestions from 3 people, of which you were one. The information in this combined response will be relevant to all three of you, if you are still willing to help me.

    Here is what I have tried:
   I have run all of the following scumware scanners. I have updated the definitions unless otherwise stated. In the cases when I didn't update, it was because I got a "Can't find server" error when I tried to update.
    AdAware
    SpyBot S&D
    Pest Patrol. (Couldn't update). This was very encouraging because it found several problems the other programs didn't find a problem with references to Windowsupd2, but removing all of them did not allow me to log on to the Windows Update site. A second scan with Pest Patrol found nothing.
    BHO Demon 2.0 (Couldn't update)
    CW Shredder (Couldn't update)
    HijackThis: I could only muster the courage to attempt to fix the O10 items (Hijacks of Winsock). I had 6 entries, and they were all the same: "O10-Unknown file in Winsock LSP: c:\Windows\system32\jdmmbc.dll". My courage was wasted because HijackThis never really deleted the entries. the first time I tried, I was told that HijackThis could not delete the entries. I tried it again several times anyway. On the repeat tries I wasn't not told anything, but a re-scan showed them to still be there. I also had a hits in the R0, R1, R3, O2, O4, O8, and O16 entries, but I did nothing about them because the type descriptions did not seem to relate to my problem.

    It seems like HijackThis could have been on the right track, but I was not able to make it work.

    I'm stumped again. Can you take me to another step?
    
  "Drew Tognola" <drewtognola@msn.com> wrote in message news:e2gSfkLxEHA.3072@TK2MSFTNGP11.phx.gbl...
  Gary,

  I would download and run PestPatrol. PestPatrol finds a lot of adware & spyware Ad-Aware Pro SE doesn't find. I've had great results running both of those programs together. Sounds like you have some kind of spyware blocking your Windows Update link. Try the free scan from here: http://www.pestscan.com/ .

  Drew
    "Gary Burton" <gbNOSPAM@pvbb.net> wrote in message news:%23UDp%233KxEHA.1192@tk2msftngp13.phx.gbl...
        This may be the most difficult computer problem I have had in years. Internet Explorer version 6 has been invaded by something evil. I am running WinXP Home Edition, Service Pack 1. I have 2 machines sharing the same network connection. One is infected and the other is not. Most websites load fine on either machine. Only certain sites are affected, and only on one machine. But the affected sites are very important to me. This evil has two basic symptoms.
        1) When I log on to certain web pages, the CPU gets bogged down, and if I try to close out the browser, it overloads the processor and slows to a crawl. If I try to close out the browser before the page finishes loading, the browser stops responding and refuses to close.
        2) When I try to go to the Windows Update site (http://windowsupdate.microsoft.com) on the infected machine, I get a "This page cannot be displayed." message. If I do the same thing on the other machine, I get the correct page.

        I have run scandisk, Norton Antivirus 2002 with the latest definitions, and AdAware Professional SE with the latest definitions. I did another full virus scan with the Trend Micro online scan. I cleaned the registry with RegSupreme.

        I also did a poor-man's reinstall of Internet Explorer by installing with a right-click from the IE.INF file, but I did not overwrite newer files with the originals because I was afraid of what might happen. I may get up the courage to do that, if I don't get a better idea.

        I tried to log on to Windows Update with another browser, hoping that the new security updates would correct the problem. I downloaded and installed both Opra and FireFox, but neither one of them would log on to anything. With FireFox, I got "The connection was refused when attempting to contact xxxx) where xxxx is the name of whatever site I typed into the address field. Opra gave me a similar result, but the error message was "Could not connect to remote server xxxx." I suspect that this is just another symptom of the same problem.

        I installed Service Pack 2 about a month ago, but I had to uninstall it again because of problems it created with my video cards on both machines. I couldn't install it now if I wanted to because I can't get to the update site.

        I could not find any clues in the MS Knowledge Base, or with various Google searches.