Re: Cannot Launch IE6 (WindowsME)

From: Paige (Paige_at_discussions.microsoft.com)
Date: 11/01/04 

Date: Mon, 1 Nov 2004 14:08:01 -0800

PA Bear, I appreciate the advice, and I tried parts of this with no success.
However, there are other parts of this advice that I CANNOT do. Why? Becaue I
can't launch IE6 to get into Windows Update. I cannot go to
http://aumha.org/a/parasite.htm and run the Parasite Checker. Why? Because I
cannot lanuch IE6. So I am still stuck. The things I tried didn't help.
Fortunately, I use Firefox for most of my browsing, but there are some sites
that don't work on Firefox, particularly Windows Update.

So what do I do next? Is it possible to "uninstall IE6" and then "reinstall
IE6"? 

--
Paige
"PA Bear" wrote:
> Check for hijackware:
> 
> Dealing with Trojans & Hijackware
> 
> A. Trojans
> 
> 1. Check in at Windows Update and install all critical updates & reboot.
> 
> 2. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...
> 
> 3. Update your virus definitions, enable Show Hidden Files
> (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339) 
> and then run a full system scan in Safe Mode 
> (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406) 
> with nothing else running in background.  Note the files identified and 
> removed then find the corresponding page for the file at your AV maker's 
> online support pages (e.g., 
> http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html) 
> and follow *all* Removal steps, including editing the Registry if directed.
> 
> WinXP Only (WinME similar): If this scan finds anything, create a new 
> Restore Point then:
> 
>     Disk Cleanup > More options > Delete all but the most recent Restore 
> Point.
> 
> B. Hijackware
> 
> Help with Hijackware (MS MVP sites all)
> http://aumha.org/a/parasite.htm
>    http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> 
> CoolWebSearch Chronicles 
> http://www.spywareinfo.com/~merijn/cwschronicles.html
> 
> Run these tools in the following order with nothing else running in 
> background:
> 
> 1. CWShredder v1.59.1 (no updates available currently; fix all found)
> 
> 2. Ad-Aware SE (reconfigure per Post #2 in 
> http://aumha.org/forum/viewtopic.php?t=5877; fix all found)
> 
> 3. Spybot (RTFM but generally fix everything in red)
> 
> Important: You must seek updates for Ad-Aware, Spybot, etc., before each and 
> every use, even "right out of the box".  But even they can't catch 
> everything, 24/7.  When all else fails, HijackThis
> (http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to 
> use.  It will help you to both identify and remove any hijackware/spyware. 
> **Post your files to http://forums.spywareinfo.com/ or 
> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
> 
> [Alternate download pages for many of the above tools may be found at 
> http://aumha.org/a/parasite.htm.]
> 
> So How Did I Get Infected Anyway?
> http://boards.cexx.org/viewtopic.php?t=957
> 
> -- 
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE)
> 
> Paige wrote:
> > I double-click on Internet Explorer 6, and the browser doesn't open. 
> > Instead
> > I get the dialog box that says "Microsoft Internet Explorer has 
> > encountered
> > a problem and needs to close.  We are sorry for the inconvenience." Here 
> > is
> > the Error Signature:
> >
> > AppName: iexplore.exe     AppVer: 6.0.2800.1106     ModName: shell32.dll
> > ModVer: 5.50.4134.100     Offset: 00002006
> >
> > What should I do next? 
> 
>

Relevant Pages

  • Re: getting the following error when i m trying update the WinXP s (todd)
    ... Checking for/Help with Hijackware ... "PA Bear" wrote: ... Windows Update Checklist: ... Microsoft Online Assisted Support ...
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  • Re: OE & IE Random crashes
    ... "PA Bear" wrote: ... > Help with Hijackware ... > CoolWebSearch Chronicles ... Check in at Windows Update. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Ok, so Im a lazy moron - Explorer crashes at startup
    ... Lord knows *I* have never helped anyone here! ... Will do if the advice I've gotten here already doesn't help. ... Thanks PA Bear, ... > Help with Hijackware ...
    (microsoft.public.windowsxp.general)
  • Re: Admin Only, other problems after auto updates installed on Win
    ... I'm running Windows ME - will the things you recommended work for ME? ... "PA Bear" wrote: ... > Checking for/Help with Hijackware ... >> Also, when I try to go to Windows Update now, I get the message "To ...
    (microsoft.public.windowsupdate)
  • Re: last 98 se update
    ... Windows Update or when installing updates. ... accelerators", using a browser other than Internet Explorer to go to Windows Update, hijackware). ... ~Robear Dyer ...
    (microsoft.public.windowsupdate)
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