Re: ie explorer hangs up on shut down

From: Jan Il (abuse_at_localhost.com)
Date: 10/10/04 

Date: Sun, 10 Oct 2004 14:01:35 -0700

Hi Ed :-)

Try the following and see if it helps:

Not sure that it will solve your problem, but, it may be worth a try.

FIRST! Back up your Registry:

Close IE
Go to Start>Run and type in regedit, hit enter
Find and delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browse
r Helper Objects

also........

Download, install and run HiJackThis in "Safe Mode:"

HiJackThis:

Unzip the Download file in a NEW FOLDER that you can create before you start
the download.
DO NOT install in your Desktop folder.
DO NOT use any of the TEMP folders that are presently in your computer.
Double-click "HijackThis.exe" and Press "Scan".

Go to:
http://www.majorgeeks.com/download3155.html
and download HiJackThis to the new folder. Unzip to a folder other than your
Desktop or the Temp folder, doubleclick HiJackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.

Open the copy of your log in NotePad and make a copy. Then you can go to one
of the following to post your log so that the experts there can fully
analyze your log and make corrective recommendations,if necessary :

<<PLEASE DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>

Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/

or Net-Integration here:
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?s=d3c2c886d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949

or Tom Coyote here:
http://forums.tomcoyote.org/index.php?act=idx

You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log

Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer

HJT Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

Also....download and install these 2 little utility programs;

Belarc: Free
http://www.belarc.com/free_download.html
(tells you about your system, what updates are acutally in effect, what you
still need, etc.)

Process Explorer: Free
http://www.snapfiles.com/get/processexplorer.html
(tells you all that is running on your system at any time)

With the Process Explorer, you can see if there are any rogue programs
running in the background that you are not aware of. Something of this sort
may be what is causing the task manger to keep hanging open at the end. If
you see any strange there you can find it and delete/uninstall/disable it.

In the latest version of SpyBot there is a section clled Tools>System
Startup. Here you will see all the various programs that are running when
you start up your machine. See if there are any that you don't need, or
want running when you first start up.

You may want to check out the following information as well:

You cannot log off, restart, or shut down your Windows XP-based computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;831431

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://www.aumha.org/win5/a/shtdwnxp.htm

also........

If you want to shut down Windows with one click, create a shortcut to the
Shut Down command by following these simple steps. First, click on an empty
area of your Desktop and choose "New," then "Shortcut." In the Command Line,
enter the following exactly: C:\WINDOWS\RUNDLL.EXE USER.EXE,EXITWINDOWS and
click the Next button. Give the shortcut a name (mine is ShutDownWin) and
click Finish. After a moment, a new icon will appear on the Desktop sporting
the Windows logo. Click it to shut down Windows whenever you like.

Windows stops responding during Windows XP shut down
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q307274

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

bluzchaser@hotmail.com> wrote in message
news:31ae01c4aee2$acf9f200$a401280a@phx.gbl...
> Thanks for your hints. However, I tried out SpyBot and AD-
> Aware and even AOL'S Spyware Protection. Each found no
> problems. So I suppose my little annoying problem is a
> matter of closing sequences. Problem seems to be ie
> explorer screen closes when you exit it, but it seems to
> lurk open in the background somewhere.Because at Shut
> Down that darn End ie explorer pop up dialog box tells
> you it has to end its task shut down. Any way thanks for
> your suggestions. I just have to live with another
> annoying Windows problem.
> >-----Original Message-----
> >Hi Ed :-)
> >
> >You may have malware, spyware or parasites on your
> system causing this
> >problem. Thus, in addition to running your updated anti-
> virus program, you
> >should do the following to be sure none of these are
> present on your system.
> >Although you may have already run one or more of the
> programs, please do so
> >again according to the instructions below. Some
> variants of malware can
> >replicate themselves over and over if not removed
> properly. Please follow
> >all instructions carefully to be sure your system is
> thoroughly cleaned:
> >
> >Dealing with Unwanted Spyware and Parasites:
> >http://mvps.org/winhelp2002/unwanted.htm
> >Be sure to run CWShredder, Ad-aware and Spybot.
> >Also be sure to use the HijackThis. Please do not post
> your log to this
> >newsgroup, but to the SpywareInfo or the Aumha
> HiJackThis forums
> >http://forum.aumha.org/viewforum.php?f=30, to allow the
> experts there to
> >evaluate your log and advise you of the necessary steps
> to clean your
> >system.
> >
> >CAUTION!!!!! Before you try to remove spyware using any
> of the programs
> >below, download a copy of LSPFIX from any of the
> following sites:
> >http://www.cexx.org/lspfix.htm
> >http://www.spychecker.com/program/winsockxpfix.html
> >(if your OS is Win2k or XP) The process of removing
> certain malware may kill
> >your internet connection. If this should occur, this
> program, LSPFIX, will
> >enable you to regain your connection.
> >
> >Also, get a copy of WINSOCKXPFIX available at:
> >http://www.spychecker.com/program/winsockxpfix.html
> >and
> >WinsockXP Fix- WinXP
> >http://www.spychecker.com/program/winsockxpfix.html
> >Also, with instructions, at
> >http://www.iup.edu/house/resnet/winfix.shtm
> >also
> >From LavaSoft- all versions of Windows-
> >http://digital-solutions.co.uk/lavasoft/whndnfix.zip
> >also ....
> >(NOTE: It is reported that in XP SP2, the command netsh
> winsock reset
> >will fix this problem without the need for these
> programs.)
> >
> >or ........
> >
> >Winsock Fix Utility
> >http://www.dfwonline.net/files/WinsockFix.zip
> >
> >Also.........
> >
> >Courtesy of Jim Byrd -
> >
> >Download Sysclean.com, from Trend Micro, here:
> >http://www.trendmicro.com/download/dcs.asp along with
> the latest pattern
> >file, here:
> >http://www.trendmicro.com/download/pattern.asp
> >Be sure to read the "How-to" info here:
> >http://www.trendmicro.com/ftp/products/tsc/readme.txt
> >You might also want to get Art's updater, SYS-UP.Zip,
> here for future
> >updating of these: http://home.epix.net/~artnpeg/.
> >(If you download and use the updater from the beginning,
> it will
> >automatically handle downloading the other files. Place
> them in a dedicated
> >folder after appropriate unzipping, and then run. This
> scan may take a long
> >time, as Sysclean is VERY extensive and thorough
> >
> >and......
> >
> >NOTE: If you can not download these programs from the
> Internet, if your PC
> >has CD read capabilities, go to another computer with CD-
> ROM burning
> >capabilities. Create a folder on the hard drive of the
> other computer called
> >HOLD, download the programs to that folder, then burn
> that folder to a CD.
> >Copy the HOLD folder to your HD and then install the
> programs from there
> >and run them. After you have IE access again, update all
> programs where
> >possible to get the latest definitions and run them
> again in Safe Mode to be
> >sure there are no lingering items on the system.
> >
> >also...........
> >
> >Additional information on how to protect your PC:
> >The Parasite Fight http://www.aumha.org/a/quickfix.htm
> >More security tips at http://www.aumha.org/a/parasite.htm
> >Bugs, Glitches & Stuffups:
> http://www.mvps.org/inetexplorer/Darnit.htm
> >
> >So how did I get infected in the first place?
> >http://boards.cexx.org/viewtopic.php?
> t=957&start=0&postdays=0&postorder=asc&highlight=&sid=5375
> 1d8ff5915261af727df08e66ce0d
> >or
> >http://snipurl.com/980t
> >
> >If these steps do not resolve your problem, please post
> back to this thread
> >with the details and any error messages.
> >
> >Hope this helps
> >
> >Jan :)
> >Smiles are meant to be shared,
> >that's why they're so contagious.
> >
> >Please reply to the newsgroup so others may benefit.
> >Replies are posted only to the newsgroup for the benefit
> or other readers.
> >
> >How to make a good newsgroup post:
> >http://www.dts-l.org/goodpost.htm
> >
> >
> >
> >
> >> After I instruct my computer to shut down I get an End
> Program dialog box
> >> with error msg; "Ending Program please wait. If you
> choose to end the
> >program
> >> immediately, you will lose ant saved data. To end the
> program now, click
> >End
> >> now."
> >>
> >> I am using WinXP Prof w/SP2, and IE Explorer is
> version 6 SP2.
> >>
> >> Ther error box is annoying as it keeps popping up
> after I try to shut
> >down.
> >> Please do not recommend any third party fixes, as much
> as you would like
> >to
> >> help. I'm thinking there's a registry bug or
> something that allows the ie
> >> explorer not to close normally in the background.
> >>
> >> Regards,
> >>
> >> bluzchaser@hotmail.com
> >> --
> >> Ed
> >
> >
> >.
> >

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