Re: Reinstalling IE 6

From: Jan Il (abuse_at_localhost.com)
Date: 10/07/04 

Date: Wed, 6 Oct 2004 19:55:17 -0700

Hi Adrian :-)

> Jan,
>
> How can I thank you for your total unselfish sharing of time and
> knowledge. I will print off your last response and work through it
> within the next couple of days. I am familiar with AVG6, I installed
> it on a friends computer just last week and it IS an impressive AV
> program.

You're very welcome! I'll be here watching. ;-)
>
> Sure wish I could send you some roses!!!

You just did......<s>

Jan :)
Smiles are meant to be shared,
that's why they're so contagious

>
> "Jan Il" wrote:
>
>> Hi Adrian C :-)
>>
>> Please see my comments in line.....
>>
>>> Jan,
>>> Once again thanks for your excellent information.
>>
>> You're very welcome! I truly appreciate your patience. :-)
>>
>>> It seems that the update function has been compromised by some
>>> means. I am now getting a security warning in my system tray that
>>> my Norton AV is askew. It states "Norton Antivirus reports that it
>>> is installed but it's status is unknown. Click recommendations for
>>> actions you can take. The recommendations are to make sure the AV
>>> program is up to date and active or get another AV program.
>>>
>>> I ran a "LiveUpdate" with Norton and updated it then ran a complete
>>> scan and it was negative....no virus' found.
>>
>> I might make a suggestion here that you uninstall the Norton AV and
>> try installing a less intrusive program such as AVG6 Free, to see if
>> perhaps the Norton may be causing some interference. AVG6 Free is a
>> very good AV, but, not as oppressive as Norton. You can reinstall
>> Norton if it's removal does not resolve the problem. At least we
>> will have one suspect accounted for. :-)
>>
>> Manually uninstalling Norton AntiVirus 2002 from Windows NT/2000/XP
>>
http://service1.symantec.com/SUPPORT/nav.nsf/b69c799adfa31ecc85256aa30052f4d0/929150461b8e5cdc88256ab80074194a?OpenDocument
>> (don't know if this is the right version, but, it will get you close
>> I think, you can check for your correct version uninstall
>> instructions)
>>
>> Download and install AVG6 Free:
>> http://www.grisoft.com/us/us_dwnl_free.php
>>
>> Let us know back on the results of this test.
>>
>>>
>>> Question? Was all this e.g., my automatic update not functioning in
>>> both IE, the loss of my IE 6 and tools in the add/remove programs
>>> folder, and my AV automatic update all a result of SP2??? OR do
>>> believe there was a possible hijack attempt (although I have
>>> ad-aware and spyware in active monitor mode), I say this only
>>> because my eBay account was hijcaked last week. Ebay did email me
>>> to confirm and the issue was corrected within 24 hours.
>>>
>>> Thanks once again for all your help!!!! :>)
>>
>> It is certainly possible that you still have some malware or other
>> types of scumware on your system. Although you have already run
>> AdAware and SpyBot, which are very good, there are some variations
>> of scumware out there now that will replicate itself over and over,
>> and even mutate to an entirely different name, if they are not
>> detected and cleaned properly. In view of the failure of the
>> Norton LiveUpdate, and a couple of other failures mentione, which
>> does appear suspicious and very well could be malware related, I
>> strongly suggest that you do the following, and carefully follow the
>> instructions to be sure that your system is totally free of any of
>> these types of warez. Once we have determined that there are no
>> such contributors, it will make it easier to find a solution for any
>> remaining problems.
>>
>> Although you may have already run one or more of the programs,
>> please do so again according to the instructions below. Please
>> follow all instructions very carefully:
>>
>> Dealing with Unwanted Spyware and Parasites:
>> http://mvps.org/winhelp2002/unwanted.htm
>> Be sure to run CWShredder, Ad-aware and Spybot.
>> Also be sure to use the HijackThis. Please do not post your log to
>> this newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
>> http://forum.aumha.org/viewforum.php?f=30, to allow the experts
>> there to evaluate your log and advise you of the necessary steps to
>> clean your system.
>>
>> CAUTION!!!!! Before you try to remove spyware using any of the
>> programs below, download a copy of LSPFIX from any of the following
>> sites: http://www.cexx.org/lspfix.htm
>> http://www.spychecker.com/program/winsockxpfix.html
>> (if your OS is Win2k or XP) The process of removing certain malware
>> may kill your internet connection. If this should occur, this
>> program, LSPFIX, will enable you to regain your connection.
>>
>> Also, get a copy of WINSOCKXPFIX available at:
>> http://www.spychecker.com/program/winsockxpfix.html
>> and
>> WinsockXP Fix- WinXP
>> http://www.spychecker.com/program/winsockxpfix.html
>> Also, with instructions, at
>> http://www.iup.edu/house/resnet/winfix.shtm
>> also
>> From LavaSoft- all versions of Windows-
>> http://digital-solutions.co.uk/lavasoft/whndnfix.zip
>> also ....
>> (NOTE: It is reported that in XP SP2, the command netsh winsock
>> reset
>> will fix this problem without the need for these programs.)
>>
>> or ........
>>
>> Winsock Fix Utility
>> http://www.dfwonline.net/files/WinsockFix.zip
>>
>> Also.........
>>
>> Courtesy of Jim Byrd -
>>
>> Download Sysclean.com, from Trend Micro, here:
>> http://www.trendmicro.com/download/dcs.asp along with the latest
>> pattern file, here:
>> http://www.trendmicro.com/download/pattern.asp
>> Be sure to read the "How-to" info here:
>> http://www.trendmicro.com/ftp/products/tsc/readme.txt
>> You might also want to get Art's updater, SYS-UP.Zip, here for future
>> updating of these: http://home.epix.net/~artnpeg/.
>> (If you download and use the updater from the beginning, it will
>> automatically handle downloading the other files. Place them in a
>> dedicated folder after appropriate unzipping, and then run. This
>> scan may take a long time, as Sysclean is VERY extensive and thorough
>>
>> also........
>>
>> Additional information on how to protect your PC:
>> The Parasite Fight http://www.aumha.org/a/quickfix.htm
>> More security tips at http://www.aumha.org/a/parasite.htm
>> Bugs, Glitches & Stuffups:
>> http://www.mvps.org/inetexplorer/Darnit.htm
>>
>> So how did I get infected in the first place?
>>
http://boards.cexx.org/viewtopic.php?t=957&start=0&postdays=0&postorder=asc&highlight=&sid=53751d8ff5915261af727df08e66ce0d
>> or
>> http://snipurl.com/980t
>>
>>
>> ....I say the Butler did it.....in the Library.....with the
>> candlestick..... ;o))
>>
>> Hope this helps
>>
>> Jan :)
>> Smiles are meant to be shared,
>> that's why they're so contagious.
>>
>> Please reply to the newsgroup so others may benefit.
>> Replies are posted only to the newsgroup for the benefit or other
>> readers.
>>
>> How to make a good newsgroup post:
>> http://www.dts-l.org/goodpost.htm
>>
>>
>>> Adrian
>>>
>>> "Jan Il" wrote:Norton Antivirus
>>>
>>>> Hi Adrian C :-)
>>>>
>>>> You might try installing the updates from your hard drive, as it
>>>> might be faster than over the internet. Here is how you can obtain
>>>> and down load them to your hard drive if you wish to try it.
>>>>
>>>> How to download Windows updates and drivers from the Windows Update
>>>> Catalog
>>>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166
>>>>
>>>> Hope this helps
>>>>
>>>> Jan :)
>>>> Smiles are meant to be shared,
>>>> that's why they're so contagious.
>>>>
>>>> Please reply to the newsgroup so others may benefit.
>>>> Replies are posted only to the newsgroup for the benefit or other
>>>> readers.
>>>>
>>>> How to make a good newsgroup post:
>>>> http://www.dts-l.org/goodpost.htm
>>>>
>>>>
>>>>>
>>>>
>>>>
>>>>> Jan,
>>>>> first thank you so much for the great info, it was a great help
>>>>> but only a minimal success.:>)
>>>>>
>>>>> My updates are now working (to some degree).
>>>>>
>>>>> The update icon is in my system tray and is downloading an
>>>>> update/updates.
>>>>>
>>>>> Problem now is that it is doing it at an excruciating slow pace,
>>>>> yesterday after applying some of your suggestons it started
>>>>> dwonloading but took six hours to go from 43% to 53%.
>>>>>
>>>>> I am going to try more of the tweaks that you suggested and will
>>>>> report back to this post.
>>>>>
>>>>> Thank you once again.
>>>>> Adrian
>>>>>
>>>>> "Jan Il" wrote:
>>>>>
>>>>>> Hi Adrian :-)
>>>>>>
>>>>>> First.......check the very interesting information here regarding
>>>>>> Windows Update problems for XP, and see if it will help:
>>>>>>
>>>>>> Microsoft Makes Windows Update Site Nonfunctional
>>>>>>
>>>>
>>
http://www.techzonez.com/forums/showthread.php?s=&threadid=972&highlight=microsoft+update
>>>>>>
>>>>>> If still no joy....
>>>>>>
>>>>>> A possible workaround for the Windows Update not working.
>>>>>>
>>>>>> Use Notepad to add the following to your
>>>>>> "C:\Windows\System32\drivers\etc\hosts" file:
>>>>>>
>>>>>> 207.46.106.80 www.download.windowsupdate.com
>>>>>>
>>>>>> Save the notepad file.
>>>>>>
>>>>>> Close IE and reopen and see if it works.
>>>>>>
>>>>>> also.......
>>>>>>
>>>>>> Un-Hosing Windows Update
>>>>>>
>>>>
>>
http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=99021
>>>>>>
>>>>>> or........
>>>>>>
>>>>>> Windows Update not working -
>>>>>>
>>>>>> Go to the Windows Update site as you usually do. When you get
>>>>>> there, copy the address that appears in the browser's address
>>>>>> bar. Click the Tools menu, then click Internet Options.
>>>>>> Click on the Security tab. Click on the Trusted Sites icon and
>>>>>> then click on the Sites button.
>>>>>> In the Trusted Sites dialog box, paste the address into the Add
>>>>>> this Web site to the zone text box. Remove the checkmark from the
>>>>>> Require server verification (https:) for all sites in this zone
>>>>>> checkbox. Click the Add button.
>>>>>> Click OK.
>>>>>> Click OK again.
>>>>>>
>>>>>> If all the above fails..........
>>>>>>
>>>>>> IE is a core part of the XP operating system, and cannot be
>>>>>> uninstalled, only repaired or reinstalled. Try the following and
>>>>>> see if it helps:
>>>>>>
>>>>>> Repair or Reinstall IE/OE (WinXP)
>>>>>> http://support.microsoft.com/?kbid=318378
>>>>>>
>>>>>>
>>>>>> If these steps do not resolve your problem, please post back to
>>>>>> this thread with the details and any error messages.
>>>>>>
>>>>>> Hope this helps
>>>>>>
>>>>>> Jan :)
>>>>>> Smiles are meant to be shared,
>>>>>> that's why they're so contagious.
>>>>>>
>>>>>> Please reply to the newsgroup so others may benefit.
>>>>>> Replies are posted only to the newsgroup for the benefit or other
>>>>>> readers.
>>>>>>
>>>>>> How to make a good newsgroup post:
>>>>>> http://www.dts-l.org/goodpost.htm
>>>>>>
>>>>>>
>>>>>>
>>>>>>> E-Machines T-1000, 1.0 GHz, 256 MB memory, Windows XP Home
>>>>>>> Ver:2002, SP1 and Sp2 installed.
>>>>>>>
>>>>>>> Problem: My automatic updates has stopped functioning, I went to
>>>>>>> Microsofts support and found in troubleshooter that I had two
>>>>>>> choices for repair. (1) To download the newest 6.0 scripting
>>>>>>> file and (2) to go to Add/Remove programs/Microsoft Internet
>>>>>>> Explorer and Tools/Repair.
>>>>>>>
>>>>>>> Second Problem: For some reason I do not have Microsoft IE and
>>>>>>> Tools in my programs although IE seems to be functioning fine.
>>>>>>>
>>>>>>> Main Question(?)....If I download and reinstall IE 6.0 will it
>>>>>>> overwrite the files currently in the computer??
>>>>>>>
>>>>>>> Thank You for any help available.
>>>>>>> Adrian C

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