Re: Reinstalling IE 6

From: Adrian C (AdrianC_at_discussions.microsoft.com)
Date: 10/06/04 

Date: Wed, 6 Oct 2004 16:23:08 -0700

Jan,

How can I thank you for your total unselfish sharing of time and knowledge.
I will print off your last response and work through it within the next
couple of days. I am familiar with AVG6, I installed it on a friends computer
just last week and it IS an impressive AV program.

Once I've completed your suggestions I will repost back here.
Sure wish I could send you some roses!!!
Thanks again,
Adrian

"Jan Il" wrote:

> Hi Adrian C :-)
>
> Please see my comments in line.....
>
> > Jan,
> > Once again thanks for your excellent information.
>
> You're very welcome! I truly appreciate your patience. :-)
>
> > It seems that the update function has been compromised by some means.
> > I am now getting a security warning in my system tray that my Norton
> > AV is askew. It states "Norton Antivirus reports that it is installed
> > but it's status is unknown. Click recommendations for actions you can
> > take. The recommendations are to make sure the AV program is up to
> > date and active or get another AV program.
> >
> > I ran a "LiveUpdate" with Norton and updated it then ran a complete
> > scan and it was negative....no virus' found.
>
> I might make a suggestion here that you uninstall the Norton AV and try
> installing a less intrusive program such as AVG6 Free, to see if perhaps the
> Norton may be causing some interference. AVG6 Free is a very good AV, but,
> not as oppressive as Norton. You can reinstall Norton if it's removal does
> not resolve the problem. At least we will have one suspect accounted for.
> :-)
>
> Manually uninstalling Norton AntiVirus 2002 from Windows NT/2000/XP
> http://service1.symantec.com/SUPPORT/nav.nsf/b69c799adfa31ecc85256aa30052f4d0/929150461b8e5cdc88256ab80074194a?OpenDocument
> (don't know if this is the right version, but, it will get you close I
> think, you can check for your correct version uninstall instructions)
>
> Download and install AVG6 Free:
> http://www.grisoft.com/us/us_dwnl_free.php
>
> Let us know back on the results of this test.
>
> >
> > Question? Was all this e.g., my automatic update not functioning in
> > both IE, the loss of my IE 6 and tools in the add/remove programs
> > folder, and my AV automatic update all a result of SP2??? OR do
> > believe there was a possible hijack attempt (although I have ad-aware
> > and spyware in active monitor mode), I say this only because my eBay
> > account was hijcaked last week. Ebay did email me to confirm and the
> > issue was corrected within 24 hours.
> >
> > Thanks once again for all your help!!!! :>)
>
> It is certainly possible that you still have some malware or other types of
> scumware on your system. Although you have already run AdAware and SpyBot,
> which are very good, there are some variations of scumware out there now
> that will replicate itself over and over, and even mutate to an entirely
> different name, if they are not detected and cleaned properly. In view of
> the failure of the Norton LiveUpdate, and a couple of other failures
> mentione, which does appear suspicious and very well could be malware
> related, I strongly suggest that you do the following, and carefully follow
> the instructions to be sure that your system is totally free of any of these
> types of warez. Once we have determined that there are no such
> contributors, it will make it easier to find a solution for any remaining
> problems.
>
> Although you may have already run one or more of the programs, please do so
> again according to the instructions below. Please follow all instructions
> very carefully:
>
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
> Be sure to run CWShredder, Ad-aware and Spybot.
> Also be sure to use the HijackThis. Please do not post your log to this
> newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
> http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
> evaluate your log and advise you of the necessary steps to clean your
> system.
>
> CAUTION!!!!! Before you try to remove spyware using any of the programs
> below, download a copy of LSPFIX from any of the following sites:
> http://www.cexx.org/lspfix.htm
> http://www.spychecker.com/program/winsockxpfix.html
> (if your OS is Win2k or XP) The process of removing certain malware may kill
> your internet connection. If this should occur, this program, LSPFIX, will
> enable you to regain your connection.
>
> Also, get a copy of WINSOCKXPFIX available at:
> http://www.spychecker.com/program/winsockxpfix.html
> and
> WinsockXP Fix- WinXP
> http://www.spychecker.com/program/winsockxpfix.html
> Also, with instructions, at
> http://www.iup.edu/house/resnet/winfix.shtm
> also
> From LavaSoft- all versions of Windows-
> http://digital-solutions.co.uk/lavasoft/whndnfix.zip
> also ....
> (NOTE: It is reported that in XP SP2, the command netsh winsock reset
> will fix this problem without the need for these programs.)
>
> or ........
>
> Winsock Fix Utility
> http://www.dfwonline.net/files/WinsockFix.zip
>
> Also.........
>
> Courtesy of Jim Byrd -
>
> Download Sysclean.com, from Trend Micro, here:
> http://www.trendmicro.com/download/dcs.asp along with the latest pattern
> file, here:
> http://www.trendmicro.com/download/pattern.asp
> Be sure to read the "How-to" info here:
> http://www.trendmicro.com/ftp/products/tsc/readme.txt
> You might also want to get Art's updater, SYS-UP.Zip, here for future
> updating of these: http://home.epix.net/~artnpeg/.
> (If you download and use the updater from the beginning, it will
> automatically handle downloading the other files. Place them in a dedicated
> folder after appropriate unzipping, and then run. This scan may take a long
> time, as Sysclean is VERY extensive and thorough
>
> also........
>
> Additional information on how to protect your PC:
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> More security tips at http://www.aumha.org/a/parasite.htm
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
>
> So how did I get infected in the first place?
> http://boards.cexx.org/viewtopic.php?t=957&start=0&postdays=0&postorder=asc&highlight=&sid=53751d8ff5915261af727df08e66ce0d
> or
> http://snipurl.com/980t
>
>
> ....I say the Butler did it.....in the Library.....with the candlestick.....
> ;o))
>
> Hope this helps
>
> Jan :)
> Smiles are meant to be shared,
> that's why they're so contagious.
>
> Please reply to the newsgroup so others may benefit.
> Replies are posted only to the newsgroup for the benefit or other readers.
>
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
>
> > Adrian
> >
> > "Jan Il" wrote:Norton Antivirus
> >
> >> Hi Adrian C :-)
> >>
> >> You might try installing the updates from your hard drive, as it
> >> might be faster than over the internet. Here is how you can obtain
> >> and down load them to your hard drive if you wish to try it.
> >>
> >> How to download Windows updates and drivers from the Windows Update
> >> Catalog
> >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166
> >>
> >> Hope this helps
> >>
> >> Jan :)
> >> Smiles are meant to be shared,
> >> that's why they're so contagious.
> >>
> >> Please reply to the newsgroup so others may benefit.
> >> Replies are posted only to the newsgroup for the benefit or other
> >> readers.
> >>
> >> How to make a good newsgroup post:
> >> http://www.dts-l.org/goodpost.htm
> >>
> >>
> >>>
> >>
> >>
> >>> Jan,
> >>> first thank you so much for the great info, it was a great help but
> >>> only a minimal success.:>)
> >>>
> >>> My updates are now working (to some degree).
> >>>
> >>> The update icon is in my system tray and is downloading an
> >>> update/updates.
> >>>
> >>> Problem now is that it is doing it at an excruciating slow pace,
> >>> yesterday after applying some of your suggestons it started
> >>> dwonloading but took six hours to go from 43% to 53%.
> >>>
> >>> I am going to try more of the tweaks that you suggested and will
> >>> report back to this post.
> >>>
> >>> Thank you once again.
> >>> Adrian
> >>>
> >>> "Jan Il" wrote:
> >>>
> >>>> Hi Adrian :-)
> >>>>
> >>>> First.......check the very interesting information here regarding
> >>>> Windows Update problems for XP, and see if it will help:
> >>>>
> >>>> Microsoft Makes Windows Update Site Nonfunctional
> >>>>
> >>
> http://www.techzonez.com/forums/showthread.php?s=&threadid=972&highlight=microsoft+update
> >>>>
> >>>> If still no joy....
> >>>>
> >>>> A possible workaround for the Windows Update not working.
> >>>>
> >>>> Use Notepad to add the following to your
> >>>> "C:\Windows\System32\drivers\etc\hosts" file:
> >>>>
> >>>> 207.46.106.80 www.download.windowsupdate.com
> >>>>
> >>>> Save the notepad file.
> >>>>
> >>>> Close IE and reopen and see if it works.
> >>>>
> >>>> also.......
> >>>>
> >>>> Un-Hosing Windows Update
> >>>>
> >>
> http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=99021
> >>>>
> >>>> or........
> >>>>
> >>>> Windows Update not working -
> >>>>
> >>>> Go to the Windows Update site as you usually do. When you get
> >>>> there, copy the address that appears in the browser's address bar.
> >>>> Click the Tools menu, then click Internet Options.
> >>>> Click on the Security tab. Click on the Trusted Sites icon and then
> >>>> click on the Sites button.
> >>>> In the Trusted Sites dialog box, paste the address into the Add
> >>>> this Web site to the zone text box. Remove the checkmark from the
> >>>> Require server verification (https:) for all sites in this zone
> >>>> checkbox. Click the Add button.
> >>>> Click OK.
> >>>> Click OK again.
> >>>>
> >>>> If all the above fails..........
> >>>>
> >>>> IE is a core part of the XP operating system, and cannot be
> >>>> uninstalled, only repaired or reinstalled. Try the following and
> >>>> see if it helps:
> >>>>
> >>>> Repair or Reinstall IE/OE (WinXP)
> >>>> http://support.microsoft.com/?kbid=318378
> >>>>
> >>>>
> >>>> If these steps do not resolve your problem, please post back to
> >>>> this thread with the details and any error messages.
> >>>>
> >>>> Hope this helps
> >>>>
> >>>> Jan :)
> >>>> Smiles are meant to be shared,
> >>>> that's why they're so contagious.
> >>>>
> >>>> Please reply to the newsgroup so others may benefit.
> >>>> Replies are posted only to the newsgroup for the benefit or other
> >>>> readers.
> >>>>
> >>>> How to make a good newsgroup post:
> >>>> http://www.dts-l.org/goodpost.htm
> >>>>
> >>>>
> >>>>
> >>>>> E-Machines T-1000, 1.0 GHz, 256 MB memory, Windows XP Home
> >>>>> Ver:2002, SP1 and Sp2 installed.
> >>>>>
> >>>>> Problem: My automatic updates has stopped functioning, I went to
> >>>>> Microsofts support and found in troubleshooter that I had two
> >>>>> choices for repair. (1) To download the newest 6.0 scripting file
> >>>>> and (2) to go to Add/Remove programs/Microsoft Internet Explorer
> >>>>> and Tools/Repair.
> >>>>>
> >>>>> Second Problem: For some reason I do not have Microsoft IE and
> >>>>> Tools in my programs although IE seems to be functioning fine.
> >>>>>
> >>>>> Main Question(?)....If I download and reinstall IE 6.0 will it
> >>>>> overwrite the files currently in the computer??
> >>>>>
> >>>>> Thank You for any help available.
> >>>>> Adrian C
>
>
>

Loading