Re: IE6 Stops Working, Emails, Ping, Other ports just fine

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Neo Anderson (neo_at_anderson.reply.no)
Date: 09/30/04


Date: Thu, 30 Sep 2004 00:14:30 -0400

It is not working.

>nslookup google.com
Server: nscache.prserv.net
Address: 165.87.13.129

Non-authoritative answer:
Name: google.com
Addresses: 216.239.39.99, 216.239.37.99, 216.239.57.99

>telnet www.google.com 80
Connecting To www.google.com... Could not open a connection to host on port
80 :
Connect failed

>telnet www.google.com 443
(blank screen)

Pinging www.moac.org [69.57.179.170] with 32 bytes of data:

Reply from 69.57.179.170: bytes=32 time=190ms TTL=49

Ping statistics for 69.57.179.170:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 180ms, Maximum = 190ms, Average = 185ms

>nslookup moac.org
Server: nscache.prserv.net
Address: 165.87.13.129

Name: moac.org
Address: 69.57.179.170

PS My host file is perfectly fine and read only!

Neo!!!

"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:ODGbVhPpEHA.3712@TK2MSFTNGP15.phx.gbl...
> > My problem is that I can use IE6 to browse internet every time
> > I restarted windows. Then, probably after I visited some websites,
> > it would fail all together.
>
> Before trying to visit a site which you suspect will "fail" using IE,
> use nslookup to verify that your DNS is finding the address
> correctly and use ping -n 1 to make sure that the address that
> IE would be using is the same as the one that nslookup is finding.
> A contrary condition could occur if either your HOSTS file or your
> dnscache is overriding with a different address. HOSTS can be
> corrupted by malware, etc.
>
> Here is a specific example from a previous reply
> of the type of analysis you could do following that idea.
> FYI the user I was replying to had already remarked
> that when the problem occurred a different browser
> showed the same symptom. Also, I describe how to use
> telnet from an XP background. I don't know if W2K has
> the same UI with its telnet command. I do know that NT4's
> was different but could be adapted to provide similar results.
>
> <excerpt>
> What does nslookup show for that server name?
>
> FWIW here is what mine shows if you need a comparison.
>
> Non-authoritative answer:
> Name: www.moac.org
> Address: 69.57.179.170
>
> Try ping -n 1 www.moac.org
> (This is to test the address resolution not the connectivity.)
> Does it show the same address being used?
>
> If not you must be getting a wrong address from HOSTS
> or from your OS dnscache. The latter is less likely but you need
> to be aware of your dnscache if you make changes to your HOSTS.
> E.g. try the following command pipeline:
>
> ipconfig /displaydns | find /i "moac"
>
> If that finds a entry before deleting an entry for moac from HOSTS
> you would find the same entry after that until you entered:
>
> ipconfig /flushdns
>
>
> If the address resolution seems to be fine the next thing to do
> is try to verify connectivity to that server without using IE.
> E.g. if you have a different browser and it connects fine
> your symptom has a completely different meaning than
> if neither browser can connect.
>
> If you don't have another browser you can check that there is
> an open port 80 there and even simulate some of what IE does
> using your telnet command.
>
> E.g. enter: telnet www.moac.org 80
> If the screen clears you have proof that there is a port 80 open.
> Often at this point it is sufficient to enter GET /
> (That's GET<space><slash><Enter>.)
> Unfortunately, this particular site apparently requires more specificity
> in our requests.
>
> However, if you get that far rather than try to figure out a better
> simulation you would probably be further ahead to assume that
> your symptom has more to do with an error induced by an
> AutoSearch hijacker. See others' posts for information on how
> to check for and deal with that possibility.
>
>
> HTH
>
> Robert Aldwinckle
> ---
> </excerpt>
>
>
> "Neo Anderson" <neo@anderson.reply.no> wrote in message
> news:ulbbE0MpEHA.1988@TK2MSFTNGP09.phx.gbl...
> > Thanks a lot.
> >
> > I tried the security settings. No luck.
> >
> > Note my problem is that I CAN access https, but NOT http. Seems like
port
> > 80 got the problem. Port 443 shall be fine to me.
> >
> > I have NIS and Google toolbar. Tried disabling them, no luck.
> >
> > Of course my NIS is the latest version/data. I am confident that I
shall
> > not have spyware/adware installed as I know Norton IS is very good
against
> > them and I am always careful at installing any external software.
> >
> > Yes, I tried these linked and none of works for me. My problem is that
I
> > can use IE6 to browse internet every time I restarted windows. Then,
> > probably after I visited some websites, it would fail all together.
> >
> > Neo!!!
> >
> >
> >
> >
> >
> > "Jan Il" <abuse@localhost.com> wrote in message
> > news:eEfhQnMpEHA.3848@tk2msftngp13.phx.gbl...
> >> Hi Neo :-)
> >>
> >> Try the following and see if it helps:
> >>
> >> If you are running programs like ad-ware, pop up killers, ect, that’s
> > where
> >> you look to fix your problem. Check your security settings there, set
to
> >> Medium or Low. Also, set IE6 security to medium.
> >>
> >> also...
> >>
> >> Can't display page (Server or DNS error) or "Internet Explorer could
not
> >> open the search page"
> >> http://inetexplorer.mvps.org/answers.htm#dns
> >>
> >> Error message: The page cannot be displayed
> >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;241344
> >>
> >> Access denied to secure sites - Courtesy of Frank Saunders:
> >>
> >> Make sure your firewall is not blocking port 443. See
> >> <http://windows-help.net/WindowsXP/troub-10.html>
> >> http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
> >> <http://www.mvps.org/inetexplorer/answers2.htm>
> >> <http://www.mvps.org/inetexplorer/data/jjblack.htm>
> >> HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web
> > Sites
> >> by Using Internet Explorer in Windows XP
> >> <http://support.microsoft.com/?kbid=813444>
> >> "The Page Cannot Be Displayed" Error Message on a Secure Web Site
> >> <http://support.microsoft.com/?kbid=303807>
> >>
> >> Other information.......
> >>
> >>
> >
http://service1.symantec.com/support/sharedtech.nsf/docid/2002042316405913?Open&src=sub&base=http%3A//www.symantec.com/techsupp/navm/&next=nav-mac-7_sub_list_all.html&header=no&nextgr=button_sub_next_step.gif
> >> or
> >> http://snipurl.com/90q3
> >>
> >> or ......
> >>
> >> Repairs the corrupted or altered (spyware) HTTP prefixes
> >> http://mvps.org/winhelp2002/RepairDefaultPrefix.reg
> >>
> >>
> >> If these steps do not resolve your problem, please post back to this
> > thread
> >> with the details and any error messages.
> >>
> >> Hope this helps
> >>
> >> Jan :)
> >> Smiles are meant to be shared,
> >> that's why they're so contagious.
> >>
> >> Please reply to the newsgroup so others may benefit.
> >> Replies are posted only to the newsgroup for the benefit or other
readers.
> >>
> >> How to make a good newsgroup post:
> >> http://www.dts-l.org/goodpost.htm
> >>
> >>
> >>
> >>
> >> > Forgot to mention one important aspect: I can even use IE to access
> >> > any secure https website, just not http. I also tried
> >> > ftp.microsoft.com with IE and it's fine.
> >> >
> >> > Was using latest Windows 2000 SPs and IE patches. Also I tried to
> >> > disable Norton Internet Security and did not solve it.
> >> >
> >> > Neo
> >> >
> >> >
> >> > "Neo Anderson" <neo@anderson.reply.no> wrote in message
> >> > news:eMKhohLpEHA.1460@TK2MSFTNGP12.phx.gbl...
> >> >> My system: Windows 2000 Pro, Norton Internet Security 2004.
> >> >>
> >> >> Every time I started to use IE6 for several page, it stopped
working.
> >> >> Error:
> >> >>
> >> >> "The page cannot be displayed
> >> >>
> >> >> The page you are looking for is currently unavailable. The Web site
> >> >> might be experiencing technical difficulties, or you may need to
> >> >> adjust your browser settings.....
> >> >>
> >> >> Cannot find server or DNS Error Internet Explorer ".
> >> >>
> >> >> However, I can ping "google.com" just fine with 0% loss; I can use
> >> >> Outlook just fine to send/receive emails; I can access my local
> >> >> network files.
> >> >>
> >> >> This shall be not a problem of my ISP, as I have tried under 3
> >> >> different ISPs including dialups, wireless, DSL.
> >> >>
> >> >> I suspect that AOL could be causing this problem, as it only
> >> >> happened some time after I installed AOL 9.0.
> >> >>
> >> >> Use Netscape to browse, the error msg is "The connection was refused
> >> >> when attempting to contact www.google.com".
> >> >>
> >> >> Can only be fixed after I restart my computer, which will take 30
> >> >> minutes:-(
> >> >>
> >> >> Any help?? This is really boring and odd!!!
> >>
> >>
> >
> >
>
>
>



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