Blank pages, text windows and 'About Internet Explorer'

From: Len Murray (anonymous_at_discussions.microsoft.com)
Date: 09/29/04 

Date: Wed, 29 Sep 2004 14:30:18 -0700

I have a network of 10 pc's (7 running XP SP1, 2 XP SP2
and one Win2000).

Three machines now have the following symptoms;

Certain pages do not load. They appear blank with the
word 'Done' in the lower left corner. Hotmail.com and
Windows Update are two web sites that do not display.

When you clink on 'About Internet Explorer' the data that
usually displays is empty. No version number; cipher
strength or Product ID number. The titles are there, just
no data.

Another strange occurance is that all three machines
display a blank window when you try the System Restore.
There is nothing to select.

I have tried to reinstall IE6 SP1 but it gets to a point
where it says the logo is not approved and installation
will not continue (grrr, Microsoft not approving of it's
own product). I was installing it on a XP SP1 machine so
it should have been ok (but had to edit the registry to
get it to accept a version it insisted was older).

I have autoupdate off so I can phase in SP2 a little at a
time. The server is a Win2000 Back Office and we access
the internet directly via a DSL hub and not through the
server.

We recently installed Norton Anti-virus Corporate Edition
on the server and that is the only software changes we
made. I have uninstalled the virus software to see if
this would help but it has not.

I've spent DAYS in Internet Tools tweaking and playing
with the settings but don't think this is the problem (as
it carries over to other areas of the OS).

Thanks for any advice!

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