Re: VM error with SBC Yahoo browser

From: Jan Il (abuse_at_localhost.com)
Date: 09/27/04


Date: Sun, 26 Sep 2004 22:45:14 -0700

Hi John :-)

Yahoo's Companion has been known to cause some access problems, if you have
it, uninstall it and see if it helps. However, you do not mention what
version of Windows you are running.

You might also try the following and see if it helps;

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;308260

also....

Click Start, Run and type this command

REGSVR32 JSCRIPT

or........

JavaScript not working. Test your JS here to see if it is working properly:

http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks

Where to get the JAVA VM
http://www.microsoft.com/mscorp/java/?gssnb=1
or
http://inetexplorer.mvps.org/answers_9.htm#java

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

For 2000 and XP go to
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

http://www.mvps.org/inetexplorer/answers.htm#new_window

or...........for XP

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com

> I get the following error when entering various wesites
> and the browser closes abruptly.
>
>
> An unexpected exception has been detected in native code
> outside the VM.
> Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
> (0xc0000005) occurred at PC=0xBA9558
> Function=[Unknown.]
> Library=C:\WINDOWS\system32\YPCLSP.dll
>
> NOTE: We are unable to locate the function name symbol
> for the error
> just occurred. Please refer to release
> documentation for possible
> reason and solutions.
>
>
> Current Java thread:
> at java.net.PlainSocketImpl.socketClose0(Native
> Method)
> at java.net.PlainSocketImpl.socketPreClose
> (Unknown Source)
> at java.net.PlainSocketImpl.close(Unknown Source)
> - locked <0x10068480> (a java.lang.Object)
> at java.net.Socket.close(Unknown Source)
> - locked <0x10068088> (a java.lang.Object)
> - locked <0x10068070> (a java.net.Socket)
> at sun.net.www.http.HttpClient.closeServer
> (Unknown Source)
> at sun.net.www.http.KeepAliveStream.close(Unknown
> Source)
> at java.io.FilterInputStream.close(Unknown Source)
> at
> sun.net.www.protocol.http.HttpURLConnection$HttpInputStrea
> m.close(Unknown Source)
> at java.io.BufferedInputStream.close(Unknown
> Source)
> at java.io.PushbackInputStream.close(Unknown
> Source)
> - locked <0x10089468> (a
> java.io.PushbackInputStream)
> at java.util.zip.InflaterInputStream.close
> (Unknown Source)
> at java.util.zip.ZipInputStream.close(Unknown
> Source)
> at sun.plugin.cache.CachedJarLoader.decompress
> (Unknown Source)
> at sun.plugin.cache.CachedJarLoader.access$500
> (Unknown Source)
> at sun.plugin.cache.CachedJarLoader$5.run(Unknown
> Source)
> at java.security.AccessController.doPrivileged
> (Native Method)
> at sun.plugin.cache.CachedJarLoader.download
> (Unknown Source)
> at sun.plugin.cache.CachedJarLoader.load(Unknown
> Source)
> at sun.plugin.cache.JarCache.get(Unknown Source)
> at
> sun.plugin.net.protocol.jar.CachedJarURLConnection.connect
> (Unknown Source)
> at
> sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarF
> ile(Unknown Source)
> at sun.misc.URLClassPath$JarLoader.getJarFile
> (Unknown Source)
> at sun.misc.URLClassPath$JarLoader.<init>(Unknown
> Source)
> at sun.misc.URLClassPath$3.run(Unknown Source)
> at java.security.AccessController.doPrivileged
> (Native Method)
> at sun.misc.URLClassPath.getLoader(Unknown Source)
> at sun.misc.URLClassPath.getLoader(Unknown Source)
> - locked <0x100b0a28> (a sun.misc.URLClassPath)
> at sun.misc.URLClassPath.getResource(Unknown
> Source)
> at java.net.URLClassLoader$1.run(Unknown Source)
> at java.security.AccessController.doPrivileged
> (Native Method)
> at java.net.URLClassLoader.findClass(Unknown
> Source)
> at sun.applet.AppletClassLoader.findClass(Unknown
> Source)
> at java.lang.ClassLoader.loadClass(Unknown Source)
> - locked <0x100b0560> (a
> sun.plugin.security.PluginClassLoader)
> at sun.applet.AppletClassLoader.loadClass(Unknown
> Source)
> - locked <0x100b0560> (a
> sun.plugin.security.PluginClassLoader)
> at java.lang.ClassLoader.loadClass(Unknown Source)
> at sun.applet.AppletClassLoader.loadCode(Unknown
> Source)
> at sun.applet.AppletPanel.createApplet(Unknown
> Source)
> at sun.plugin.AppletViewer.createApplet(Unknown
> Source)
> at sun.applet.AppletPanel.runLoader(Unknown
> Source)
> at sun.applet.AppletPanel.run(Unknown Source)
> at java.lang.Thread.run(Unknown Source)
>
> Dynamic libraries:
> 0x00400000 - 0x0046D000 C:\Program Files\Yahoo!
> \browser\ybrowser.exe
> 0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32
> \ntdll.dll
> 0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32
> \kernel32.dll
> 0x20000000 - 0x20025000 C:\Program Files\Yahoo!
> \browser\YBrwRes.dll
> 0x77260000 - 0x772FC000 C:\WINDOWS\system32
> \urlmon.dll
> 0x774E0000 - 0x7761C000 C:\WINDOWS\system32
> \ole32.dll
> 0x77C10000 - 0x77C68000 C:\WINDOWS\system32
> \msvcrt.dll
> 0x77F10000 - 0x77F56000 C:\WINDOWS\system32
> \GDI32.dll
> 0x77D40000 - 0x77DD0000 C:\WINDOWS\system32
> \USER32.dll
> 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32
> \ADVAPI32.dll
> 0x77E70000 - 0x77F01000 C:\WINDOWS\system32
> \RPCRT4.dll
> 0x77F60000 - 0x77FD6000 C:\WINDOWS\system32
> \SHLWAPI.dll
> 0x77C00000 - 0x77C08000 C:\WINDOWS\system32
> \VERSION.dll
> 0x7C000000 - 0x7C054000 C:\WINDOWS\system32
> \MSVCR70.dll
> 0x771B0000 - 0x77256000 C:\WINDOWS\system32
> \WININET.dll
> 0x77A80000 - 0x77B14000 C:\WINDOWS\system32
> \CRYPT32.dll
> 0x77B20000 - 0x77B32000 C:\WINDOWS\system32
> \MSASN1.dll
> 0x77120000 - 0x771AC000 C:\WINDOWS\system32
> \OLEAUT32.dll
> 0x773D0000 - 0x774D2000
> C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
> Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
> \COMCTL32.dll
> 0x763B0000 - 0x763F9000 C:\WINDOWS\system32
> \comdlg32.dll
> 0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32
> \SHELL32.dll
> 0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32
> \uxtheme.dll
> 0x74720000 - 0x7476B000 C:\WINDOWS\system32
> \MSCTF.dll
> 0x673E0000 - 0x673ED000 C:\program
> files\support.com\bin\sdchook.dll
> 0x76FD0000 - 0x7704F000 C:\WINDOWS\system32
> \CLBCATQ.DLL
> 0x77050000 - 0x77115000 C:\WINDOWS\system32
> \COMRes.dll
> 0x63600000 - 0x6361E000 C:\Program Files\Yahoo!
> \browser\ybskin.dll
> 0x74980000 - 0x74AB0000 C:\WINDOWS\SYSTEM32
> \MSXML3.DLL
> 0x4D4F0000 - 0x4D548000 C:\WINDOWS\system32
> \WINHTTP.dll
> 0x10000000 - 0x10011000 C:\Program Files\Yahoo!
> \browser\ytbctl.dll
> 0x65000000 - 0x6501E000 C:\Program Files\Yahoo!
> \browser\ypub.dll
> 0x64000000 - 0x64015000 C:\Program Files\Yahoo!
> \browser\YCommon.Dll
> 0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32
> \RASAPI32.DLL
> 0x76E90000 - 0x76EA2000 C:\WINDOWS\system32
> \rasman.dll
> 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32
> \WS2_32.dll
> 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32
> \WS2HELP.dll
> 0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32
> \NETAPI32.dll
> 0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32
> \TAPI32.dll
> 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32
> \rtutils.dll
> 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32
> \WINMM.dll
> 0x5CD70000 - 0x5CD77000 C:\WINDOWS\system32
> \serwvdrv.dll
> 0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\system32
> \umdmxfrm.dll
> 0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32
> \secur32.dll
> 0x77C70000 - 0x77C93000 C:\WINDOWS\system32
> \msv1_0.dll
> 0x76D60000 - 0x76D79000 C:\WINDOWS\system32
> \iphlpapi.dll
> 0x74290000 - 0x74294000 C:\WINDOWS\system32
> \ICMP.DLL
> 0x01B30000 - 0x01DF5000 C:\WINDOWS\system32
> \xpsp2res.dll
> 0x7D1E0000 - 0x7D492000 C:\WINDOWS\system32
> \msi.dll
> 0x769C0000 - 0x76A73000 C:\WINDOWS\system32
> \USERENV.dll
> 0x75E90000 - 0x75F40000 C:\WINDOWS\system32
> \SXS.DLL
> 0x01810000 - 0x01817000 C:\Program Files\Yahoo!
> \browser\YCommonPS.dll
> 0x77760000 - 0x778CC000 C:\WINDOWS\System32
> \shdocvw.dll
> 0x754D0000 - 0x75550000 C:\WINDOWS\system32
> \CRYPTUI.dll
> 0x76C30000 - 0x76C5E000 C:\WINDOWS\system32
> \WINTRUST.dll
> 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32
> \IMAGEHLP.dll
> 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
> \WLDAP32.dll
> 0x77B40000 - 0x77B62000 C:\WINDOWS\system32
> \appHelp.dll
> 0x68000000 - 0x68059000 C:\Program Files\Yahoo!
> \browser\ybcomp.dll
> 0x77920000 - 0x77A13000 C:\WINDOWS\system32
> \SETUPAPI.dll
> 0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32
> \WSOCK32.dll
> 0x75CF0000 - 0x75D81000 C:\WINDOWS\system32
> \MLANG.dll
> 0x00B00000 - 0x00B88000 C:\WINDOWS\System32
> \shdoclc.dll
> 0x00BA0000 - 0x00BC8000 C:\WINDOWS\system32
> \YPCLSP.dll
> 0x71A50000 - 0x71A8F000 C:\WINDOWS\system32
> \mswsock.dll
> 0x722B0000 - 0x722B5000 C:\WINDOWS\system32
> \sensapi.dll
> 0x662B0000 - 0x66308000 C:\WINDOWS\system32
> \hnetcfg.dll
> 0x71A90000 - 0x71A98000 C:\WINDOWS\System32
> \wshtcpip.dll
> 0x605D0000 - 0x605D9000 C:\WINDOWS\system32
> \mslbui.dll
> 0x01B20000 - 0x01B27000 C:\Program Files\Yahoo!
> \Parental Controls\ypcps.dll
> 0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32
> \rsaenh.dll
> 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32
> \rasadhlp.dll
> 0x76F20000 - 0x76F47000 C:\WINDOWS\system32
> \DNSAPI.dll
> 0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32
> \winrnr.dll
> 0x7D4A0000 - 0x7D782000 C:\WINDOWS\System32
> \mshtml.dll
> 0x746C0000 - 0x746E7000 C:\WINDOWS\System32
> \msls31.dll
> 0x746F0000 - 0x7471A000 C:\WINDOWS\System32
> \msimtf.dll
> 0x5C2C0000 - 0x5C300000 C:\WINDOWS\ime\sptip.dll
> 0x74C80000 - 0x74CAC000 C:\WINDOWS\system32
> \OLEACC.dll
> 0x76080000 - 0x760E5000 C:\WINDOWS\system32
> \MSVCP60.dll
> 0x03960000 - 0x03971000 C:\WINDOWS\IME\SPGRMR.DLL
> 0x03A80000 - 0x03A9B000 C:\Program Files\Common
> Files\Symantec Shared\Script Blocking\scrauth.dll
> 0x03BB0000 - 0x03BCE000 C:\Program Files\Common
> Files\Symantec Shared\Script Blocking\ScrBlock.dll
> 0x75E60000 - 0x75E73000 C:\WINDOWS\system32
> \cryptnet.dll
> 0x75C50000 - 0x75CBE000 c:\windows\system32
> \jscript.dll
> 0x73300000 - 0x73367000 c:\windows\system32
> \vbscript.dll
> 0x73DD0000 - 0x73ECE000 C:\WINDOWS\system32
> \MFC42.DLL
> 0x04600000 - 0x047A7000 C:\WINDOWS\System32
> \macromed\flash\Flash.ocx
> 0x72D20000 - 0x72D29000 C:\WINDOWS\system32
> \wdmaud.drv
> 0x72D10000 - 0x72D18000 C:\WINDOWS\system32
> \msacm32.drv
> 0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32
> \MSACM32.dll
> 0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32
> \midimap.dll
> 0x6BDD0000 - 0x6BE05000 C:\WINDOWS\System32
> \dxtrans.dll
> 0x76B20000 - 0x76B31000 C:\WINDOWS\System32
> \ATL.DLL
> 0x6D430000 - 0x6D43A000 C:\WINDOWS\System32
> \ddrawex.dll
> 0x73760000 - 0x737A9000 C:\WINDOWS\System32
> \DDRAW.dll
> 0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32
> \DCIMAN32.dll
> 0x6BE10000 - 0x6BE6A000 C:\WINDOWS\System32
> \dxtmsft.dll
> 0x76200000 - 0x76271000 C:\WINDOWS\System32
> \mshtmled.dll
> 0x06EC0000 - 0x06ED1000 C:\Program Files\Yahoo!
> \browser\YSmrtAdr.dll
> 0x79170000 - 0x79196000 C:\WINDOWS\System32
> \mscoree.dll
> 0x79410000 - 0x79425000
> C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
> \mscorie.dll
> 0x7C340000 - 0x7C396000
> C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
> \MSVCR71.dll
> 0x79480000 - 0x79499000
> C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
> \mscorld.dll
> 0x66E50000 - 0x66E8F000 C:\WINDOWS\System32
> \iepeers.dll
> 0x73000000 - 0x73026000 C:\WINDOWS\System32
> \WINSPOOL.DRV
> 0x76390000 - 0x763AD000 C:\WINDOWS\system32
> \imm32.dll
> 0x71D40000 - 0x71D5C000 C:\WINDOWS\System32
> \actxprxy.dll
> 0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32
> \dispex.dll
> 0x60300000 - 0x60310000 C:\Program Files\Yahoo!
> \browser\yalertcenter.dll
> 0x69000000 - 0x6900E000 C:\WINDOWS\system32
> \Macromed\Common\SwSupport.dll
> 0x4DF60000 - 0x4DF9A000 C:\WINDOWS\system32
> \wmpdxm.dll
> 0x71B20000 - 0x71B32000 C:\WINDOWS\system32
> \MPR.dll
> 0x4B5B0000 - 0x4BA59000 C:\WINDOWS\system32
> \wmp.dll
> 0x75A70000 - 0x75A91000 C:\WINDOWS\system32
> \MSVFW32.dll
> 0x086D0000 - 0x0899E000 C:\WINDOWS\system32
> \wmploc.dll
> 0x6D460000 - 0x6D470000 C:\Program
> Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
> 0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32
> \OLEPRO32.DLL
> 0x6D330000 - 0x6D348000 C:\Program
> Files\Java\j2re1.4.2_05\bin\jpiexp32.dll
> 0x6D3A0000 - 0x6D3B8000 C:\Program
> Files\Java\j2re1.4.2_05\bin\jpishare.dll
> 0x089A0000 - 0x08AD9000 C:\PROGRA~1
> \Java\J2RE14~1.2_0\bin\client\jvm.dll
> 0x06E10000 - 0x06E17000 C:\PROGRA~1
> \Java\J2RE14~1.2_0\bin\hpi.dll
> 0x06E30000 - 0x06E3E000 C:\PROGRA~1
> \Java\J2RE14~1.2_0\bin\verify.dll
> 0x06E40000 - 0x06E59000 C:\PROGRA~1
> \Java\J2RE14~1.2_0\bin\java.dll
> 0x06E60000 - 0x06E6D000 C:\PROGRA~1
> \Java\J2RE14~1.2_0\bin\zip.dll
> 0x0B2F0000 - 0x0B402000 C:\Program
> Files\Java\j2re1.4.2_05\bin\awt.dll
> 0x0B410000 - 0x0B461000 C:\Program
> Files\Java\j2re1.4.2_05\bin\fontmanager.dll
> 0x73940000 - 0x73A10000 C:\WINDOWS\system32
> \D3DIM700.DLL
> 0x6D310000 - 0x6D324000 C:\Program
> Files\Java\j2re1.4.2_05\bin\jpicom32.dll
> 0x0BC70000 - 0x0BC7F000 C:\Program
> Files\Java\j2re1.4.2_05\bin\net.dll
> 0x59A60000 - 0x59B01000 C:\WINDOWS\system32
> \DBGHELP.dll
> 0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32
> \PSAPI.DLL
>
> Heap at VM Abort:
> Heap
> def new generation total 576K, used 531K [0x10020000,
> 0x100c0000, 0x10780000)
> eden space 512K, 91% used [0x10020000, 0x10094de8,
> 0x100a0000)
> from space 64K, 100% used [0x100b0000, 0x100c0000,
> 0x100c0000)
> to space 64K, 0% used [0x100a0000, 0x100a0000,
> 0x100b0000)
> tenured generation total 1408K, used 371K [0x10780000,
> 0x108e0000, 0x16020000)
> the space 1408K, 26% used [0x10780000, 0x107dcca0,
> 0x107dce00, 0x108e0000)
> compacting perm gen total 4352K, used 4258K
> [0x16020000, 0x16460000, 0x1a020000)
> the space 4352K, 97% used [0x16020000, 0x16448a38,
> 0x16448c00, 0x16460000)
>
> Local Time = Sun Sep 26 20:34:41 2004
> Elapsed Time = 13
> #
> # The exception above was detected in native code outside
> the VM
> #
> # Java VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed
> mode)
> #



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