Re: IE6 or 5.5 on WinME

From: Don Varnau (don_04[at]varnau[dot]org)
Date: 09/23/04 

Date: Wed, 22 Sep 2004 19:00:40 -0500

Hi,
This "version soup" is not uncommon with WinME (I've been there.) The
information at http://winnoel.users.btopenworld.com/ReInIE.htm should help.

Regards,
Don 

-- 
MVP IE/OE
Please reply to the newsgroup so that others may participate.
"Viking Mail" <vikingmail[at]btinternet.com> wrote in message
news:Udj4d.253$MH6.6@newsfe3-win.ntli.net...
> Hi all,
>
> Apologies in advance if this post is somewhat convoluted - I've come to
this
> situation rather late in the day and I'm trying to make head or tail of it
> myself.
>
> I've been asked to look at a machine that is running WinME and IE (it's
hard
> to say what version, as I will explain below) because the machine takes an
> unreasonably long time to display eBay pages, and often complains that a
> "script is taking too long to run". I haven't seen this error message on
> that machine myself yet. On seeing the machine, I noticed that IE is also
> showing a number of "error on page" problems for almost every ebay page it
> displays, and for a number of other web sites chosen at random, including
> microsoft.com.
>
> The user also told me that Windows Update had "stopped working" - his
friend
> had managed to persuade it to download some updates, but apparently there
> remained one that couldn't be downloaded. I started Windows Update, and
sure
> enough it was complaining about a problem with the MSXML Parser. I
followed
> the link in the error page, downloaded and installed the latest version,
and
> Windows Update now appears to be working. This has done nothing to resolve
> the problems with ebay and other websites, however.
>
> The version of IE that is running on the machine looks like IE 5.5, in
that
> its icon and tool bar buttons etc appear to be those of 5.5. Thinking that
> it might go some way to resolving his problems, I attempted to download
and
> install IE6. However, the setup program tells me that IE 6 is already
> installed and that it has the latest version of all the components. I
looked
> at Help | About, and sure enough, About claims that the machine is running
> IE 6.0.2800.1106C0.
>
> I attempted to either repair or remove IE6 via Add / Remove Programs, but
> the attempt fails as a file is missing (unfortunately, I do not have
access
> to the machine in order to verify which file that is at this time). I
> attempted to reinstall IE6 from a CD, which also claimed that IE6 was
> already installed and up to date, but gave me the option of re-dowloading
> the files. I selected this option, but the setup constantly reported that
it
> was unable to do so and then restarted the machine.
>
> Does anyone have any idea as to how this situation may have come about,
and,
> most importantly, how to resolve it?
>
> TIA
>
> Rob Ashburn.