Re: Strange IE problems, Please help!
From: Jenn (anonymous_at_discussions.microsoft.com)
Date: 09/21/04
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Date: Tue, 21 Sep 2004 08:01:35 -0700
Jan,
You're welcome, and thanks for all your help! Hopefully my
IE will still work tonight too!
jenn
>-----Original Message-----
>Hi Jenn :-)
>
>> hi Jan. I just ran CWShredder (it was version 1.59 I
>> believe) and it came back saying my system was
completely
>> clean. *Right now* IE is working, but who knows if it
will
>> be like that if I try later/tomorrow.
>> I was able to install netscape and that works well. so
far.
>
>Glad to hear you have finally resolved your problem.
Good job! Hopefully,
>it is gone for good.
>
>Thank you for posting back and letting us know what
worked for you, and for
>the benefit of other readers. :-)
>
>Jan :)
>Smiles are meant to be shared,
>that's why they're so contagious.
>
>Please reply to the newsgroup so others may benefit.
>Replies are posted only to the newsgroup for the benefit
or other readers.
>
>How to make a good newsgroup post:
>http://www.dts-l.org/goodpost.htm
>
>>
>>> -----Original Message-----
>>> Hi Jenn :-)
>>>
>>>> Thanks! I'll try that site tonight to get CWShredder,
and
>>>> I'll also try installing netscape so maybe THAT will
work
>>>> and I won't be missing my computer SO much. :)
Thanks for
>>>> all your help, I will let you know what happens with
>>>> CWShredder.
>>>> So how does this malware get on my computer?
>>>
>>> Here is a fairly good explanation by Tony Klein, MS
MVP.
>>>
>>> So how did I get infected in the first place?
>>>
>http://boards.cexx.org/viewtopic.php?
t=957&start=0&postdays=0&postorder=asc&highlight=&sid=53751
d8ff5915261af727df08e66ce0d
>>>
>>> and more information here:
>>> http://aumha.org/a/parasite.htm
>>>
>>>
>>> Hope this helps
>>>
>>> Jan :)
>>> Smiles are meant to be shared,
>>> that's why they're so contagious.
>>>
>>> Please reply to the newsgroup so others may benefit.
>>> Replies are posted only to the newsgroup for the
benefit
>> or other readers.
>>>
>>> How to make a good newsgroup post:
>>> http://www.dts-l.org/goodpost.htm
>>>
>>>
>>>>> -----Original Message-----
>>>>> Hi Jenn :-)
>>>>>
>>>>>> I did use a different computer to get the programs,
that's
>>>>>> how I ran them all. I'll try CWShredder tonight
but to be
>>>>>> honest I'm not very confident if none of the others
did
>>>>>> anything.
>>>>>> I can install a backup browser, but that too will
have to
>>>>>> be put on cd and moved to my computer. my browser
does not
>>>>>> work and i cannot download anything.
>>>>>> Do you have any idea what could be wrong with my
browser?
>>>>>
>>>>> Yes.....it appears to have been hijacked by a very
>> nasty variant of
>>>>> the CoolwebSearch and other serious malware, and it
>> will not be easy
>>>>> to clean. What is happening is part of how this
malware works. It
>>>>> may be one of the variants that continues to
replicate itself if
>>>>> not cleaned properly. It is necessary to get the
>> CWShredder removal
>>>>> tool installed on your machine so it can be run to
>> clean your
>>>>> system. If not, your only choice may be to do a
>> complete reformat,
>>>>> or wipe, of your hard drive to remove the malware and
>> then reinstall
>>>>> everything from the ground up. You will also have to
>> back up all
>>>>> your data files before doing so or they will be
lost. Please be
>>>>> aware that a reinstall or repair will not get rid of
>> the malware.
>>>>>
>>>>> I understand this is frustrating for you, and
perhaps confusing,
>>>>> however, it may take a bit on both our part, but, I
am sure we can
>>>>> get you back up and running again without having to
do
>> the extreme
>>>>> once we can get the CWShredder run. :-)
>>>>>
>>>>> Jan :)
>>>>> Smiles are meant to be shared,
>>>>> that's why they're so contagious.
>>>>>
>>>>> Please reply to the newsgroup so others may benefit.
>>>>> Replies are posted only to the newsgroup for the
>> benefit or other
>>>>> readers.
>>>>>
>>>>> How to make a good newsgroup post:
>>>>> http://www.dts-l.org/goodpost.htm
>>>>>
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> Hi Jenn :-)
>>>>>>>
>>>>>>>> Thanks for the tips. I ran Ad-Aware and Spybot,
but not
>>>>>>>> CWShredder, because when I tried to download it,
the page
>>>>>>>> did not work. I also ran Hijackthis. I cleaned
>>>>>>>> everything up. I also ran winsock fix (i do have
>> win xp)
>>>>>>>> in case there was a problem with my winsock.dll
file.
>>>>>>>> my IE worked for about 2 minutes, but I still
get "not
>>>>>>>> responding" whenever I try to do anything! Any
>> idea? This
>>>>>>>> is so frustrating! Thank you.
>>>>>>>
>>>>>>> Try downloading the CWShredder from here
>>>>>>> http://www.majorgeeks.com/downloadget.php?
>>>>>> id=4086&file=2&evp=6742c4ccda2599a3d6c5901960cc6e24
>>>>>>>
>>>>>>> If you don't already have a backup browser
installed,
>> if you can,
>>>>>>> download and install Netscape for now so that you
can access the
>>>>>>> necessary websites and download and install the
>> removal programs.
>>>>>>>
>>>>>>> Free Netscape -
>>>>>>>
http://channels.netscape.com/ns/browsers/download.jsp
>>>>>>>
>>>>>>> If you can not download these programs from the
Internet, if your
>>>>>>> PC has CD read capabilities, go to another computer
>> with CD- ROM
>>>>>>> burning capabilities. Create a folder on the hard
>> drive of the
>>>>>>> other computer called HOLD, download the programs
to that folder,
>>>>>>> then burn that folder to a CD. Copy the HOLD
folder
>> to your HD
>>>>>>> and then install the programs from there and run
>> them. After you
>>>>>>> have IE access again, update all programs where
>> possible to get
>>>>>>> the latest definitions and run them again to be
sure there are no
>>>>>>> lingering items on the system.
>>>>>>>
>>>>>>> Please post back here with the results, and if you
>> need help or
>>>>>>> have questions give a holler back.
>>>>>>>
>>>>>>> Jan :)
>>>>>>> Smiles are meant to be shared,
>>>>>>> that's why they're so contagious.
>>>>>>>
>>>>>>> Please reply to the newsgroup so others may
benefit.
>>>>>>> Replies are posted only to the newsgroup for the
>> benefit or other
>>>>>>> readers.
>>>>>>>
>>>>>>> How to make a good newsgroup post:
>>>>>>> http://www.dts-l.org/goodpost.htm
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>
>>>>>>>>> -----Original Message-----
>>>>>>>>> Hi Jenn :-)
>>>>>>>>>
>>>>>>>>> You may have a hijacker, malware, spyware or
>> parasites on your
>>>>>>>>> system causing this problem. In addition to
>> running your updated
>>>>>>>>> anti-virus program, you should do the following
to
>> be sure none
>>>>>>>>> of these are present on your system. Some
variants
>> of malware
>>>>>>>>> can replicate themselves over and over if not
>> removed properly.
>>>>>>>>> Follow all instructions carefully to be sure
your system is
>>>>>>>>> thoroughly cleaned:
>>>>>>>>>
>>>>>>>>> Dealing with Unwanted Spyware and Parasites:
>>>>>>>>> http://mvps.org/winhelp2002/unwanted.htm
>>>>>>>>> Be sure to run CWShredder, Ad-aware and Spybot.
>>>>>>>>> Also be sure to use the HijackThis. Please do
not post your
>>>>>>>>> log to this newsgroup, but to the SpywareInfo or
the
>> Aumha HiJackThis
>>>>>>>>> forums http://forum.aumha.org/viewforum.php?f=30,
>> to allow the
>>>>>>>>> experts there to evaluate your log and advise you
>> of the
>>>>>>>>> necessary steps to clean your system.
>>>>>>>>>
>>>>>>>>> CAUTION!!!!! Before you try to remove spyware
>> using any of the
>>>>>>>>> programs below, download a copy of LSPFIX from
any
>> of the
>>>>>>>>> following sites: http://www.cexx.org/lspfix.htm
>>>>>>>>>
http://www.spychecker.com/program/winsockxpfix.html
>>>>>>>>> (if your OS is Win2k or XP) The process of
removing certain
>>>>>>>>> malware may kill your internet connection. If
this should
>>>>>>>>> occur, this program, LSPFIX, will enable you to
regain
>> your connection.
>>>>>>>>>
>>>>>>>>> Also, get a copy of WINSOCKFIX available at:
>>>>>>>>>
http://www.spychecker.com/program/winsockxpfix.html
>>>>>>>>> and
>>>>>>>>> WinsockXP Fix- WinXP
>>>>>>>>
http://www.spychecker.com/program/winsockxpfix.html
>>>>>>>>> Also, with instructions, at
>>>>>>>> http://www.iup.edu/house/resnet/winfix.shtm
>>>>>>>>> also
>>>>>>>>> From LavaSoft- all versions of Windows-
>>>>>>>>> http://digital-
solutions.co.uk/lavasoft/whndnfix.zip
>>>>>>>>>
>>>>>>>>> and......
>>>>>>>>>
>>>>>>>>> AdAware SE
>>>>>>>>> http://www.lavasoftusa.com/support/download/
>>>>>>>>> Update immediately after installing before using
>>>>>>>>>
>>>>>>>>> Additional information on how to protect your PC:
>>>>>>>>> The Parasite Fight
>>>> http://www.aumha.org/a/quickfix.htm
>>>>>>>>> More security tips at
>>>>>> http://www.aumha.org/a/parasite.htm
>>>>>>>>> Bugs, Glitches & Stuffups:
>>>>>>>> http://www.mvps.org/inetexplorer/Darnit.htm
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> If these steps do not resolve your problem,
please post back to
>>>>>>>>> this thread with the details and any error
messages.
>>>>>>>>>
>>>>>>>>> Hope this helps
>>>>>>>>>
>>>>>>>>> Jan :)
>>>>>>>>> Smiles are meant to be shared,
>>>>>>>>> that's why they're so contagious.
>>>>>>>>>
>>>>>>>>> Please reply to the newsgroup so others may
benefit.
>>>>>>>>> Replies are posted only to the newsgroup for the
benefit or
>>>>>>>>> other readers.
>>>>>>>>>
>>>>>>>>> How to make a good newsgroup post:
>>>>>>>>> http://www.dts-l.org/goodpost.htm
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> hi,
>>>>>>>>>>
>>>>>>>>>> My IE 6 has been working fine up until about
two weeks
>>>>>>>>>> ago. Suddenly I started getting a ton of pop up
>> ads (which
>>>>>>>>>> Google toolbar always did a terrific job of
blocking), and
>>>>>>>>>> this message would pop up that said something
>>>>>>>>>> about "Advanced INF installer needs to restart
your
>>>>>>>>>> computer." I always clicked on no. I tried
>> running ad-
>>>>>>>>>> aware, and removed what it found, but that did
not help. I
>>>>>>>>>> ran Sym. Anti virus but it didn't find any
>> viruses. I also
>>>>>>>>>> tried un-installing this Advanced INF program,
but it
>>>>>>>>>> keeps coming back.
>>>>>>>>>>
>>>>>>>>>> Now, my IE will not work. Whenever I open it,
it
>> is very
>>>>>>>>>> very slow and often freezes ("not responding).
Friday
>>>>>>>>>> night I thought, maybe it's a network issue and
I switched
>>>>>>>>>> the cable for my computer from one port in my
>> router to
>>>>>>>>>> another. that night IE worked great! It never
>> froze and
>>>>>>>>>> all the pages loaded quickly. But Saturday
>> morning when I
>>>>>>>>>> tried to use it again, it went back to the same
old
>>>>>>>>>> freezing/slow loading (it mostly just
freezes). I tried
>>>>>>>>>> to re-install IE6, but after downloading and
>> trying to run
>>>>>>>>>> setup I got this message: "The procedure entry
point
>>>>>>>>>> InternetGetConnectedState could not be located
in the
>>>>>>>>>> dynamic link library wininet.dll."
>>>>>>>>>>
>>>>>>>>>> Does anybody have any idea why my IE is no
longer working
>>>>>>>>>> and what I can do to remedy this situation?
I'm very
>>>>>>>>>> frustrated and missing my computer. Any advice
>> would be
>>>>>>>>>> greatly appreciated, thank you very much.
>>>>>>>>>> Jenn
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> .
>>>>>>>
>>>>>>>
>>>>>>> .
>>>>>
>>>>>
>>>>> .
>>>
>>>
>>> .
>
>
>.
>
- Next message: Joe: "Re: Internet Explorer Dial Up connection"
- Previous message: Jan Il: "Re: a single site I can't reach but the rest of the world can, why?"
- In reply to: Jan Il: "Re: Strange IE problems, Please help!"
- Next in thread: Jenn: "Re: Strange IE problems, Please help!"
- Messages sorted by: [ date ] [ thread ]
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