Re: Cannot open shtml-based web page

From: Voltus (anonymous_at_discussions.microsoft.com)
Date: 09/15/04


Date: Tue, 14 Sep 2004 21:03:03 -0700

Hi All,

Thanks for your prompt replies.
Some steps had been done, but the problem still exist.
If you don't mind, please try access:
www.bbc.co.uk/health/healthy_living/health_at_work/physica
l_index.shtml.

This is one of the web pages I could not access.

Please let me know whether you could access it.

Tks a lot :)

>-----Original Message-----
>Hi Voltus :-)
>
>> Hi Jan,
>>
>> Thanks for your reply.
>> I am using Win XP Pro SP2.
>> The error message is "HTTP 404 File not found"
>
>Try the following and see if it helps:
>
>You cannot open a new Internet Explorer window or
nothing occurs after you
>click a link
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;281679
>
>
>also...(disregard the information that does not apply to
you):
>
>
>For XP SP2: First try disabling the popup blocker:
>
>Go to IE/Tools/Internet Options/Privacy/Pop-up
blocker/disable.
>
>or...
>
>Tools > Popup blocker > select to > disable.
>
>also..............
>
>Script Debugging Problem
>
>Open IE
>Tools | Advanced
>Under Browings:
>Disable Script Debugging - Check it
>Display a notification about every script error -
Uncheck it
>Apply
>OK
>
>or........................
>
>Problems accessing secure sites/ cannot install 128 bit
encryption
>http://inetexplorer.mvps.org/answers2.htm#secure_sites
>
>or...............
>
>Courtesy of Ramesh -
>
>Click Start, Run and type this command
>
>REGSVR32 JSCRIPT
>
>This should fix all or most of the said problems.
>
>[Related]
>Internet Explorer "About" box is completely blank;
Unable to type in text
>boxes in websites:
>http://www.winxptutor.com/ieabout.htm
>
>or........
>
>JavaScript not working
>
>http://www.fjsmjs.com/OE/nolinks.htm
>http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
>http://support.microsoft.com/?kbid=281679
>http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
>http://www.mvps.org/inetexplorer/answers.htm#new_window
>
>Then see below:
>
>Where to get the JAVA VM
>http://www.microsoft.com/mscorp/java/?gssnb=1
>or
>http://inetexplorer.mvps.org/answers_9.htm#java
>
>You can try updating your scripting engine. The latest
scripting engine can
>be found at:
>http://msdn.microsoft.com/library/default.asp?
url=/downloads/list/webdev.asp
>
>(98, ME, NT4.0) For 2000 and XP go to
>http://www.microsoft.com/downloads/details.aspx?
FamilyID=c717d943-7e4b-4622-86eb-
95a22b832caa&DisplayLang=en
>
>and you can test Javascript here:
>http://www.dancespots.net/browsertest.htm
>
>Java VM:
http://www.mvps.org/inetexplorer/answers_9.htm#java2
>
>Sun version
>http://java.sun.com/getjava/installer.html
>
>MSJVM Transition FAQ
>http://www.microsoft.com/mscorp/java/faq.asp
>
>Also read..................
>
>Courtesy of Jim Byrd:
>
>There is good information concerning all aspects of the
Java situation here:
>http://www.javatester.org/installing.html
>
>Be aware, however, that after Dec 31, 2007, MS will
apparently no longer be
>distributing Java or providing any support for Java
including security
>fixes. See here:
http://www.microsoft.com/mscorp/java/ so you might want
>to start thinking about the future.
>
>You can get the Sun Java J2SE RunTimes or SDK here:
>http://java.sun.com/downloads/index.html (all versions -
select using the
>dropdown)
>
>Sun also offers an automatic download and install of the
1.4 Java plug-in
>here: http://java.sun.com/getjava/download.html
>
>For the MS Java VM, you may need to install v.3805 or
v.3809 prior to
>upgrading to v. 3810 if you didn't previous have MS Java
v. 3805 or 3809
>installed.
>
>For all other OS's:
>
>Download and install the MS Java VM v. 3809 from one of
the links here:
>http://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or
here:
>http://secinfo.huji.ac.il/patches/Win-xp/msjavwu.exe
>
>Then upgrade to v. 3810:
>
>For all OS's except Win2kSP4 obtain v. 3810 here:
>http://fileforum.betanews.com/detail.php3?
fid=1050022631 ,or here:
>http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/MSJavWU_8073687b82d41db93f4c2a04af2b34d.e
xe
>
>Both Java VM's can co-exist on your machine quite
nicely. Just select which
>one you want to use in Tools|Internet Options|Advanced
and restart all IE
>browsers. Here, courtesy of Michel Gallant, MVP
Security, is a tiny utility
>which allows you to toggle and view status of your
current
>Java VM vendor associated with IE:
>http://www.jensign.com/JavaScience/SelectIEJVM/index.html
>
>A note from Mitch Gallant:
>
>"One note about the JVM Selector utility: If/when you
install a new
>version of Sun J2SE, you need to manually
>select to have Sun JVM as default JVM for IE (in
install), or after install
>via the JavaPlugin control panel. This generates the
necessary win32
>registry entries, which must be present for the utility
to know about
>JavaPlugin. After that, the utility should work
properly."
>
>MSJVM Transition FAQ
>http://www.microsoft.com/mscorp/java/faq.asp
>
>or.....................
>
>Do you have the JavaScript plug-in installed?
>http://java.sun.com/webapps/download/AutoDL?BundleId=9567
>
>or...........
>
>You might also try installing the Windows Script 5.6 for
Windows 2000 and XP
>if you have not already done so. The install includes a
new jscript.dl
>http://www.microsoft.com/downloads/details.aspx?
FamilyId=C717D943-7E4B-4622-86EB-
95A22B832CAA&displaylang=en
>
>or..............
>
>1. You might want to refresh your scripting engine:
>http://msdn.microsoft.com/library/default.asp?
url=/nhp/default.asp?contentid=28001169
>or
>http://msdn.microsoft.com/library/default.asp?
url=/downloads/list/webdev.asp
>
>Sometimes there's a corrupt file in the cache and one
must go to Tools |
>Internet Options and click Delete Files.
>
>2a. Start>Run>Regsvr32 vbscript.dll
>
>2b. Start>Run>Regsvr32 jscript.dll
>
>(WinXP users who have problems with 2a and 2b, see
>http://www.mvps.org/inetexplorer/answers_9.htm)
>
>3. Re-register all DLLs listed in
http://support.microsoft.com/?kbid=281679
>
>4. See also
>Error Message When You Browse the Web: An Error Has
Occurred in the Script
>on This Page
>http://support.microsoft.com/?kbid=306831
>Scripting Errors When You View Web Pages in Internet
Explorer after
>Installing Office 2003
>http://support.microsoft.com/?kbid=822521
>
>5a. IE Tools>Internet Options>Advanced>Browsing>Enable
third-party browser
>extensions (uncheck & reboot).
>
>5b. Find the hijacker that caused 5a to be checked (or
if none were checked,
>check for hijackware anyway):
>
>Dealing with Hijackware
>http://mvps.org/winhelp2002/unwanted.htm
>http://aumha.org/a/parasite.htm
>http://www.mvps.org/inetexplorer/Darnit.htm
>
>Archive: Java 2 SDK, Standard Edition (J2SE), v 1.4.1_01
>http://java.sun.com/products/archive/j2se/1.4.1_01/
>
>Msjava.dll - Explorer caused an exception c0010000X in
module
>This problem can occur if the Microsoft Java Virtual
Machine (VM) is
>damaged.
>To work around this problem, install a new copy of the
Java VM from the
>following Microsoft Web site:
>
>http://www.microsoft.com/java/
>or
>http://support.microsoft.com/?kbid=232803
>
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>For XP SP2
>
>Tidying up after SP2 Installation:
>http://forum.aumha.org/viewtopic.php?
t=7265&start=0&postdays=0&postorder=asc&highlight=
>
>WinXP SP2 Support Center
>http://support.microsoft.com/default.aspx?pr=windowsxpsp2
>Pages of MVP & 'Windows Update Maven' Jupiter Jone's
>Service Pack (any) Installation Checklist
>http://www3.telus.net/dandemar/spackins.htm
>
>MS No charge SP2 support website
>http://forum.aumha.org/viewtopic.php?
t=7843&start=0&postdays=0&postorder=asc&highlight=
>
>Security Problems - Blocking codes:
>
>Allow active content to run in files on My Computer -
Windows XP Service
>Pack 2:
>http://www.winxptutor.com/lmzunlock.htm
>
>or......
>
>Internet options>Advanced tab..scroll down to Security
and check Allow
>active content to run in My Computer.
>
>Browsing Security Enhancements
>http://www.microsoft.com/technet/prodtechnol/winxppro/mai
ntain/sp2brows.mspx
>
>Programs that may behave differently in WinXP SP2
>http://support.microsoft.com/?kbid=884130
>
>You cannot open a new Internet Explorer window or
nothing occurs after you
>click a link
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;281679
>
>
>
>If these steps do not resolve your problem, please post
back to this thread
>with the details and any error messages.
>
>
>Hope this helps
>
>Jan :)
>Smiles are meant to be shared,
>that's why they're so contagious.
>
>Please reply to the newsgroup so others may benefit.
>Replies are posted only to the newsgroup for the benefit
or other readers.
>
>How to make a good newsgroup post:
>http://www.dts-l.org/goodpost.htm
>
>>
>>
>>> -----Original Message-----
>>> Hi voltus :-)
>>>> Hi,
>>>>
>>>> I am using IE 6, and having problem when try to open
>>>> shtml-based web page.
>>>> Any idea?
>>>>
>>>
>>> It is difficult for us to determine the right
information to provide
>>> for your problem with out more details, such as the
version of
>>> Windows you are using, if you have SP2, and the exact
wording of any
>>> error messages you may be getting. This will help us
determine the
>>> proper information to provide you to make the
necessary corrections
>>> to resolve your problem. Please post back with this
information and
>>> we'll try to get your problem resolved.
>>>
>>> You might also review the following information:
>>> How to make a good newsgroup post:
>>> http://www.dts-l.org/goodpost.htm
>>>
>>>
>>> Thank you :-)
>>>
>>> Jan :)
>>> Smiles are meant to be shared,
>>> that's why they're so contagious.
>>>
>>> Please reply to the newsgroup so others may benefit.
>>> Replies are posted only to the newsgroup for the
benefit or other
>>> readers.
>>>
>>> How to make a good newsgroup post:
>>> http://www.dts-l.org/goodpost.htm
>>>
>>>
>>> .
>
>
>.
>



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