Re: "IE has experienced a problem and needs to close" error

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

anonymous_at_discussions.microsoft.com
Date: 09/14/04 

Date: Tue, 14 Sep 2004 09:48:06 -0700

Hello Jan and Luckystrike,

See? That's just how green I am. After reading through
the top portion of that page, with all of its references
to Win XP, etc, I didn't even consider that it could also
apply to 98SE. But, you're right - I don't think I
have 'smart tags,' so, I suppose it's still not something
that will assist me in my mess. :)

I certainly hope you don't feel pressured over my problem,
here. I can understand long, draining days (I have three
small boys - LOL), and, I have Mozilla up and running, so,
it's not as if I'm totally blocked from getting online
(obviously enough <grin>).

But - let me go and try doing the deleting and
reinstallation of MS Money and see if that does anything.
Of course, I will keep you posted, here.

Thank you,
Gwen-Di
>-----Original Message-----
>Hi Gwen / Di -
>
>Just a quickie; I checked the:
>Error Message: Internet Explorer Has Encountered a
Problem and Needs to
>Close (Mshtml.dll)
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;810887
>
>and it says at the bottom:
>The information in this article applies to:
>Microsoft Internet Explorer version 6 for Windows 98
Second Edition
>Last Reviewed: 12/5/2003 (3.0)
>
>It does go a bit further to read as follows: "The second
Public Preview
>release of Internet Explorer 6 (version 6.00.2479.0006)
and some Beta
>releases of Windows XP included Smart tags. Smart tags
were removed from the
>final released versions of Internet Explorer 6 and
Windows XP based on
>customer feedback."
>
>However, it is obvious that if you don't have "Smart
Tags", then it will not
>apply to your particular instance, and would therefore be
of no use.
>
>HTH - (I'll return... :-)
>--
>
>LuckyStrike
>LS@smokedamagedfurniture.youcandriveitawaytoday.com
>The best Tweak and your ally for IE = **Disable Active
Scripting**
>
>How to make a good newsgroup post:
>http://www.dts-l.org/goodpost.htm
>---------------------------------------------------------- 

--
>
>
>
>
>
>"Gwen-Di :)" <anonymous@discussions.microsoft.com> wrote 
in message
>news:19ef01c499ea$e0064200$a401280a@phx.gbl...
>>
>>
>>
>> Hello, Jan,
>>
>> Thank you for taking the time to respond to my problem.
>>
>> I had actually already gone in and unchecked the 'enable
>> third party ......' box under Tools --> Internet 
Options,
>> after reading that suggestion in another thread to 
another
>> poster.
>>
>> As for
>> http://support.microsoft.com/default.aspx?scid=kb;EN-
>> US;810887,
>>
>> I find that it doesn't seem to apply to me since I am
>> running Win98 SE.
>>
>> I had also disabled script debugging for the same 
reason -
>> I'd found it in another post.
>>
>> When I receive the wretched erro message and click
>> the 'details' button, I find the following information:
>>
>> Error Signature
>>
>> iexplore.exe
>> App Ver:  6.0.2800.1106
>> Mod Name:  msvcrt.dll
>> Mod Ver:  6.1.8293.0
>> Offset:  00015ca2
>>
>> Furthermore (in case you haven't read this entire,
>> convuluted thread), I have also done the following:
>>
>> updated and ran Adaware.  Several 'negligible' items 
were
>> found and deleted.  I don't recall the exact number; it
>> was under 100.
>>
>> installed and ran CWShredder, with 'not present' 
and 'none
>> infected' being the result
>>
>> downloaded LSP-Fix
>>
>> went to www.windowsecurity.com and did the trojan scan -
>> there were no infected files.
>>
>> went to www.mvps.org/winhelp2002/delcachec:htm
>> and followed the directions for clearing my cache
>>
>> went to http://inetexplorer.mvps.org/darnit.htm
>> and clicked the link to check - the check showed nothing
>>
>> Finally, the error message that I receive when I boot up
>> the machine is:
>>
>> Error Starting Program
>> The REMINDER.EXE file is linked to missing export
>> MNYUTIL.DLL:?chDecNum@@3DA
>>
>> I did add several programs onto my machine last week.  I
>> recently lost my hard drive and had not completely
>> reinstalled all of the OES programs that had come with 
my
>> machine.  I just used the Windows CDs that I received 
from
>> Gateway.
>>
>> I can't think of any other information to provide - but,
>> please, if there is something further that you need, do
>> not hesitate to ask.  :)
>>
>> Thank you,
>> Gwen (Di)   :)
>>
>> >-----Original Message-----
>> >Hi Gwen Di - like Wendi :)  :-)
>> >
>> >> Luckystrike - I feel awful - but, I just followed 
your
>> >> directions, below:
>> >>
>> >> To resolve this problem in Internet Explorer, follow
>> these
>> >> steps:
>> >> Quit all programs that are running.
>> >> Click Start, and then click Run.
>> >> Type regsvr32 urlmon.dll, and then click OK.
>> >> When you receive the "DllRegisterServer in urlmon.dll
>> >> succeeded" message,
>> >> click OK.
>> >>
>> >> If this does not resolve the problem, repeat steps 2
>> >> through 4 for each of
>> >> the following files (in step 3, replace Urlmon.dll 
with
>> >> each of the file
>> >> names below):
>> >>
>> >> (you can copy and paste these into the Run box)
>> >> regsvr32 Urlmon.dll
>> >> regsvr32 Shdocvw.dll
>> >> regsvr32 Msjava.dll
>> >> regsvr32 Actxprxy.dll
>> >> regsvr32 Oleaut32.dll
>> >> regsvr32 Mshtml.dll
>> >> regsvr32 Browseui.dll
>> >> regsvr32 Shell32.dll (<---this command **only for
>> Win2000
>> >> and XP**. Do not
>> >> use with W98se or other OS'es not mentioned)
>> >>
>> >> *************
>> >>
>> >> Minus the Shell32.dll as I am running Win 
98SE......and
>> it
>> >> has not helped.  I am *still* receiving the error
>> message
>> >> as I try to flip through pages.  HOWEVER......I have 
no
>> >> problem coming to this site (thankfully!!).
>> >>
>> >> In an earlier post, I mentioned that I receive an 
error
>> >> message when I initially boot up my machine.  I 
copied
>> it
>> >> in the hopes that it may also be of importance.  It
>> reads:
>> >>
>> >> ****************
>> >>
>> >> [insert yellow triangle with exclamation point] Error
>> >> Starting Program
>> >>
>> >> The REMINDER.EXE file is linked to missing export
>> >> MNYUTIL.DLL:?chDecNum@@3DA
>> >>
>> >> *****************
>> >>
>> >> I will anxiously await your directive to see if 
there is
>> >> ANY hope left for me and my relationship with 
Internet
>> >> Explorer!  <sigh>
>> >
>> >
>> >You might also try the following and see if it helps:
>> >
>> >Error Message: Internet Explorer Has Encountered a
>> Problem and Needs to
>> >Close (Mshtml.dll)
>> >http://support.microsoft.com/default.aspx?scid=kb;EN-
>> US;810887
>> >
>> >Error Message: Microsoft Internet Explorer Has
>> Encountered a Problem and
>> >Needs to Close (Pdm.dll)
>> >http://support.microsoft.com/?kbid=293623
>> >
>> >or........
>> >
>> >Tools>Internet Options>Advanced Tab ---> Scroll down
>> to "Enable third -
>> >party browser extensions (requires restart)" and 
uncheck
>> the box. --> Left
>> >Click on APPLY.
>> >
>> >
>> >If these steps do not resolve your problem, please post
>> back to this thread
>> >with the details and any error messages.
>> >
>> >
>> >Hope this helps
>> >
>> >Jan :)
>> >Smiles are meant to be shared,
>> >that's why they're so contagious.
>> >
>> >Please reply to the newsgroup so others may benefit.
>> >Replies are posted only to the newsgroup for the 
benefit
>> or other readers.
>> >
>> >How to make a good newsgroup post:
>> >http://www.dts-l.org/goodpost.htm
>> >
>> >
>> >
>> >
>> >>
>> >>
>> >>> -----Original Message-----
>> >>> Gwen or DI or "anonymous at discussions dot 
microsoft"
>> <sigh> *smile*
>> >>> Hi Gwen-Di (like Wendi. hehe)
>> >>>
>> >>> OK, I will (read your post, that is) and yes, I 
guess
>> you are
>> >>> "busted" <vbg> :-))
>> >>>
>> >>> And just for safety's sake I will (once again) 
repost
>> my reply in
>> >>> it's entirety without the errors of spell-checker
>> *messing it up*,
>> >>> so you will have a complete and unmussed version. 
Here
>> goes:
>> >>>
>> >>> No problem with doing that Di / Gwen (using the
>> start>run>register
>> >>> the entries thing). It doesn't have anything to do
>> with the Registry
>> >>> in the common sense that the term is (mis) 
understood.
>> You don't
>> >>> need to run or use Regedit to do this.
>> >>>
>> >>> It isn't unusual to click a new link and have 
the "IE
>> has
>> >>> encountered a problem, and must close... sorry for 
the
>> >>> inconvenience..... you may lose work in unfinished
>> programs... etc"
>> >>> message box appear. In fact, it is much more common
>> for that error
>> >>> message to arise when having IE open and clicking
>> through various
>> >>> pages, links, etc, than it is to simply open IE and
>> get that message
>> >>> box from the get-go.
>> >>>
>> >>> Remember that my reply was addressing this problem 
as
>> reported by
>> >>> the OP: <paste - quote>
>> >>> "Every time I have IE open and go to click on a link
>> that opens a
>> >>> new IE window, I get this error: "Internet
>> >>> Explorer has experienced a problem and needs to
>> close." Then ALL
>> >>> instances of IE are closed, wiping out all my stuff
>> I'm doing in the
>> >>> IE windows." </paste - quote>
>> >>>
>> >>> Here you will find the reference:
>> >>> You cannot open a new Internet Explorer window or
>> nothing occurs
>> >>> after you click a link
>> >>> http://support.microsoft.com/default.aspx?
scid=kb;en-
>> >>> us;Q281679&sd=tech
>> >>>
>> >>> http://www.anetforums.com/posts.aspx?
ThreadIndex=3330
>> >>>
>> >>> To resolve this problem in Internet Explorer, follow
>> these steps:
>> >>> Quit all programs that are running.
>> >>> Click Start, and then click Run.
>> >>> Type regsvr32 urlmon.dll, and then click OK.
>> >>> When you receive the "DllRegisterServer in 
urlmon.dll
>> succeeded"
>> >>> message, click OK.
>> >>>
>> >>> If this does not resolve the problem, repeat steps 2
>> through 4 for
>> >>> each of the following files (in step 3, replace
>> Urlmon.dll with each
>> >>> of the file names below):
>> >>>
>> >>> (you can copy and paste these into the Run box)
>> >>> regsvr32 Urlmon.dll
>> >>> regsvr32 Shdocvw.dll
>> >>> regsvr32 Msjava.dll
>> >>> regsvr32 Actxprxy.dll
>> >>> regsvr32 Oleaut32.dll
>> >>> regsvr32 Mshtml.dll
>> >>> regsvr32 Browseui.dll
>> >>> regsvr32 Shell32.dll (<---this command **only for
>> Win2000 and XP**.
>> >>> Do not use with W98se or other OS'es not mentioned)
>> >>>
>> >>> They should already be registered, but they will
>> either register or
>> >>> they won't; it's as simple as that.
>> >>>
>> >>> More stuff:
>> >>> Description and availability of Internet Explorer
>> Error Reporting
>> >>> tool http://support.microsoft.com/default.aspx?
>> scid=kb;EN- US;Q276550
>> >>> Error Message: Microsoft Internet Explorer Has
>> Encountered a Problem
>> >>> and Needs to Close (Pdm.dll)
>> >>> http://support.microsoft.com/?kbid=293623
>> >>> Error Message: Internet Explorer Has Encountered a
>> Problem and Needs
>> >>> to Close (Mshtml.dll)
>> >>> http://support.microsoft.com/?kbid=810887
>> >>> Versions of Comet Cursor That Are Earlier Than 
Version
>> 4.0 Cause an
>> >>> Error Message
>> >>> http://support.microsoft.com/?kbid=316085
>> >>> An Error Occurs in Mshtml.dll in Internet Explorer 6
>> on Windows Me
>> >>> http://support.microsoft.com/?kbid=318153
>> >>> Wurld Media Version of the Bpboh.dll File Causes an
>> Error Message in
>> >>> Windows XP
>> >>> http://support.microsoft.com/?kbid=321923
>> >>> Access Violation Error in Urlmon
>> >>> http://support.microsoft.com/?kbid=810948
>> >>> Error Message in Mfc42.dll Appears When Starting, 
and
>> then Internet
>> >>> Explorer Quits
>> >>> http://support.microsoft.com/?kbid=813181
>> >>> Internet Explorer or Outlook Express Quits
>> Unexpectedly with an
>> >>> Error in Mshtml.dll
>> >>> http://support.microsoft.com/?kbid=816506
>> >>> "Iexplore.exe has encountered a problem and needs to
>> close" error
>> >>> message when you try to start Internet Explorer
>> >>> http://support.microsoft.com/?kbid=831432
>> >>> Iexplore.exe has encountered a problem and needs to
>> close. We are
>> >>> sorry for the inconvenience.
>> >>> http://inetexplorer.mvps.org/answers_8.htm#ert
>> >>> http://inetexplorer.mvps.org/answers_10.htm#close
>> >>>
>> >>> I have re-read this post I've "written" (for the 
third
>> or fourth
>> >>> time.) <sigh> and I believe it is accurate and 
without
>> error.
>> >>> --
>> >>> HTH -
>> >>> LuckyStrike
>> >>> LS@smokedamagedfurniture.youcandriveitawaytoday.com
>> >>> The best Tweak and your ally for IE = **Disable 
Active
>> Scripting**
>> >>>
>> >>> How to make a good newsgroup post:
>> >>> http://www.dts-l.org/goodpost.htm
>> >>> ----------------------------------------------------
---
>> ---
>> >>>
>> >>> "Gwen OR Di :)" 
<anonymous@discussions.microsoft.com>
>> wrote in
>> >>> message news:0e2d01c49949$4e2841e0
$a501280a@phx.gbl...
>> >>>>
>> >>>> Is replying to yourself considered nuts??  If so, I
>> guess
>> >>>> I'm busted.
>> >>>>
>> >>>> Luckystrike - my message, yesterday, in which I put
>> the
>> >>>> sender's name as 'Di' is truly me (first and middle
>> >>>> names).  Anyway, I did just find both my message 
from
>> >>>> yesterday as well as your response.  (wow!!)  I 
will
>> look
>> >>>> through some of those articles you gave me.  Thank
>> you.
>> >>>>
>> >>>> I would like it, however, if you could peruse this
>> email
>> >>>> because I did include more detail about what, 
exactly,
>> >>>> I've done, thusfar, in trying to remedy my problem.
>> >>>>
>> >>>> Admittedly, I'm blonde and pretty confused right
>> >> now!!  :)
>> >>>>
>> >>>>> -----Original Message-----
>> >>>>>
>> >>>>> (My apologies if this is a duplicate - I tried to
>> send a
>> >>>>> note, yesterday, and got the message that it would
>> appear
>> >>>>> within a few minutes, but, now, I can't find it.)
>> >>>>>
>> >>>>> I am running Win 98 SE and IE 6.0.
>> >>>>>
>> >>>>> I am getting the error message that "Internet
>> Explorer has
>> >>>>> encountered an error and needs to close," as the 
OP
>> >>>>> mentioned he is also receiving.  Based on 
responses
>> to the
>> >>>>> same question on this board, I have done the
>> following:
>> >>>>>
>> >>>>> 1) Went to http://forum.aumba.org/viewtopic.php?
>> t=5877
>> >>>>> to download AdAware.  I ran AdAware and there were
>> 90+
>> >>>>> negligable (??) objects which I deleted.
>> >>>>>
>> >>>>> 2)went to 
www.snapfiles.com/get/coolwebshredder.html
>> and
>> >>>>> downloaded CW Shredder and ran the program.  The
>> results
>> >>>>> showed 'not present' and 'none infected.'
>> >>>>>
>> >>>>> 3) went to www.cexx.org/lspfix.htm  to d/l the 
LSP-
>> Fix
>> >>>>> program
>> >>>>>
>> >>>>> 4) went to www.windowsecurity.com/trojanscan and 
ran
>> the
>> >>>>> trojanscan.exe which found zero infected files.
>> >>>>>
>> >>>>> 5)  went to www.mvps.org/winhelp2002/delcachec:htm
>> and
>> >>>>> followed the direction for deleting my cache
>> >>>>>
>> >>>>> 6)  went to 
http://inetexplorer.mvps.org/darnit.htm
>> and
>> >>>>> clicked the link to check system for parasites.  
My
>> system
>> >>>>> was pronounced  'clean.'
>> >>>>>
>> >>>>> BUT.  I am still receiving the 'IE had 
encountered a
>> >>>>> problem.........' error message. I should probably
>> also
>> >>>>> mention that the only other error message that I 
am
>> >>>>> receiving on my machine at the moment has to do 
with
>> MS
>> >>>>> Money 2004; when I boot up my machine, a message
>> appears
>> >>>>> having to do with a missing .dll file in Money.  I
>> am able
>> >>>>> to open Money, so, honestly, I had not given the
>> message
>> >>>>> much more thought than of it just being an
>> inconvenience.
>> >>>>>
>> >>>>> Granted, I was trying to combine hints from a 
couple
>> of
>> >>>>> different posts, so, I'm certain I've missed doing
>> >>>>> SOMETHING - but, what is it??  Mind you - I do
>> realize
>> >>>>> that one of the suggestions is to enter some lines
>> in your
>> >>>>> registry, but, as a very NONcomputer-literate
>> person, I'm
>> >>>>> very, very leery of doing this.
>> >>>>>
>> >>>>> Is it actually possible that I will never be able 
to
>> run
>> >>>>> IE in the future without this problem?
>> >>>>>
>> >>>>> Any direction appreciated.
>> >>>>>
>> >>>>>
>> >>>>> Thank you.
>> >>>>>
>> >>>>>
>> >>>>>> -----Original Message-----
>> >>>>>> Since you *specify* which troubleshooting method
>> you *actually*
>> >>>>>> used, try this below. IF you've already done 
that,
>> then skip to
>> >>>>>> the Malware/Spyware section and proceed from 
there.
>> >>>>>>
>> >>>>>> Open an ms-dos prompt window (Start>Run>) and 
type
>> the following
>> >>>>>> (one entry at a time), and press enter after each
>> line. A message
>> >>>>>> will appear stating that these have been 
registered
>> successfully.
>> >>>>>>
>> >>>>>> regsvr32 Shdocvw.dll
>> >>>>>> regsvr32 Shell32.dll (this command only for 
Win2000
>> and XP)
>> >>>>>> regsvr32 Oleaut32.dll
>> >>>>>> regsvr32 Actxprxy.dll
>> >>>>>> regsvr32 Mshtml.dll
>> >>>>>> regsvr32 Urlmon.dll
>> >>>>>>
>> >>>>>> http://support.microsoft.com/?kbid=306831
>> >>>>>> http://support.microsoft.com/default.aspx?
>> scid=kb;EN- US;276550
>> >>>>>>
>> >>>>>> Didn't help? Then, I'd check for Spyware/ Malware
>> etc. Long post
>> >>>>>> follows:
>> >>>>>>
>> >>>>>> Quick and basic scans from any of the following
>> sites:
>> >>>>>> Doxdesk parasite scan
>> >>>>>> http://doxdesk.com/parasite/
>> >>>>>> Jim Eshelmans WSC on-line quick scan
>> >>>>>> http://www.aumha.org/a/noads.htm
>> >>>>>> Bugs Glitches and Stuff-ups
>> >>>>>> http://inetexplorer.mvps.org/Darnit.htm
>> >>>>>>
>> >>>>>> More In-Depth on-line scanners for parasites and
>> Trojans:
>> >>>>>> GFI free on-line Trojan scanner
>> >>>>>> http://www.windowsecurity.com/trojanscan/
>> >>>>>> Sygate Technologies Trojanscan
>> >>>>>> http://scan.sygatetech.com/pretrojanscan.html
>> >>>>>> PestPatrol on-line scan
>> >>>>>> http://www.pestscan.com/home.asp
>> >>>>>> SpywareChecker on-line scan
>> >>>>>> http://www.spywareguide.com/txt_onlinescan.html
>> >>>>>>
>> >>>>>> Parasites, spyware malware basics:
>> >>>>>> http://aumha.org/a/parasite.htm
>> >>>>>> http://aumha.org/a/quickfix.htm
>> >>>>>> http://www.mvps.org/winhelp2002/unwanted.htm
>> >>>>>>
>> >>>>>> Check for Spyware - How-to
>> >>>>>>
>> >>>>>> *Most important* - Before you try to remove 
spyware
>> using any of
>> >>>>>> the following programs, realize that the process 
of
>> cleaning and
>> >>>>>> removing certain spyware and malware may possibly
>> interrupt and
>> >>>>>> kill your internet connection. Therefore, you
>> should obtain a
>> >>>>>> copy of LSPFIX, and Winsockfix which will then 
make
>> it possible
>> >>>>>> for you to re- establish your internet connection
>> if it gets
>> >>>>>> terminated.
>> >>>>>>
>> >>>>>> Download LSPFIX from either of the following 
sites:
>> >>>>>>
>> >>>>>> http://www.cexx.org/lspfix.htm
>> >>>>>> 
http://www.spychecker.com/program/winsockxpfix.html
>> (For Win2k or
>> >>>>>> XP)
>> >>>>>>
>> >>>>>> Download Winsockfix here
>> >>>>>> 
http://members.shaw.ca/installations/WinsockFix.zip
>> >>>>>>
>> >>>>>> First, install the respective programs and then
>> update them
>> >>>>>> immediately, so that they have the current
>> versions, and
>> >>>>>> definitions. **Read the Help Files and 
Tutorials**.
>> >>>>>>
>> >>>>>> After you've Updated Spybot S&D, and
>> SpywareBlaster, you *must*
>> >>>>>> ENABLE the protections as well. These two 
programs
>> do not
>> >>>>>> automatically enable protections obtained from 
the
>> newest
>> >>>>>> definitions and updates, therefore this process 
but
>> must be done
>> >>>>>> manually. Without having enabled protections, the
>> current
>> >>>>>> definitions obtained from updates will be 
*useless*.
>> >>>>>>
>> >>>>>> Run the programs one at a time. With Ad-Aware you
>> may have it
>> >>>>>> generally clean whatever it finds. The same 
applies
>> for
>> >>>>>> CWShredder. Spybot S&D requires special 
attention,
>> as does
>> >>>>>> HijackThis (Only more so. Details listed below) 
The
>> programs are
>> >>>>>> listed in order of their general strength, 
safety,
>> and purpose.
>> >>>>>> It is perhaps best to install and run these in 
this
>> order of
>> >>>>>> appearance. All are freeware programs, but if you
>> are pleased
>> >>>>>> with the results and quality of the utilities,
>> donations to the
>> >>>>>> respective Authors will be cheerfully accepted.
>> >>>>>>
>> >>>>>> Another thing to consider doing is to run a 
program
>> (only run one
>> >>>>>> program at a time) a few times consecutively. The
>> reason for this
>> >>>>>> is that the first pass may kill certain Spyware
>> programs, but may
>> >>>>>> not be able to terminate and kill all files and
>> programs which
>> >>>>>> may be running at the time. That is why a second
>> pass may be
>> >>>>>> necessary to be thoroughly effective.
>> >>>>>>
>> >>>>>> Under the most stubborn cases, running the 
programs
>> in Safe-Mode
>> >>>>>> will allow for the best cleaning conditions, as
>> there will be a
>> >>>>>> minimum of interference from processes running in
>> the background.
>> >>>>>>
>> >>>>>> Ad -Aware
>> >>>>>> http://www.lavasoftusa.com/support/download/
>> >>>>>> Ad-Aware Tutorial (might help if you look through
>> this)
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=48
>> >>>>>> Ad-Aware VX2 Cleaner Plug-In
>> >>>>
>> >>>>
>> 
http://www.lavasoftusa.com/software/plugins/vx2cleaner.sh
>> >>>> t
>> >>>>> ml
>> >>>>>>
>> >>>>>> CWShredder (cleans all Cool Web Search malware)
>> >>>>>> http://www.spywareinfo.com/~merijn/downloads.html
>> >>>>>> If the Authors site is unable to be accessed, 
then
>> the following
>> >>>>>> two sites offer his programs as well.
>> >>>>>> http://www.majorgeeks.com/download4086.html
>> >>>>>> http://www.snapfiles.com/get/coolwebshredder.html
>> >>>>>> CWShredder Tutorial
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=47
>> >>>>>>
>> >>>>>> Coolwebsearch Smartkiller
>> >>>>>> http://www.safer-
networking.org/files/delcwssk.zip
>> >>>>>> 
http://www.spychecker.com/program/miniremovalcw.html
>> >>>>>>
>> >>>>>> The above item is sometimes necessary if 
CWShredder
>> detects a
>> >>>>>> SmartSearch2 variant on your PC.
>> >>>>>>
>> >>>>>> Spybot S&D
>> >>>>>> http://www.safer-networking.org/index.php?
>> page=download
>> >>>>>> Spybot Tutorial (Must Read)
>> >>>>>> http://www.safer-networking.org/index.php?
>> page=tutorial
>> >>>>>> Other tutorials for Spybot S&D (Also must read)
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=43
>> >>>>>> http://tomcoyote.com/SPYBOT/index1.php
>> >>>>>> http://tomcoyote.com/SPYBOT/index2.php
>> >>>>>>
>> >>>>>> This item below is designed to *prevent*
>> installation of malware
>> >>>>>> and the like by comparing known CLSID's of
>> these "bad guys" with
>> >>>>>> what is in its definitions. By enabling a *Kill
>> Bit* it prevents
>> >>>>>> known malignant ActiveX from being installed or 
run
>> on your
>> >>>>>> machine. It doesn't remove anything, nor will it
>> fix anything
>> >>>>>> that is already in your PC. Rather, it will 
prevent
>> installation
>> >>>>>> or re-installation of the item once it has been
>> removed manually,
>> >>>>>> or by the use of another program which will 
perform
>> the duty of
>> >>>>>> removing the spyware.
>> >>>>>>
>> >>>>>> SpywareBlaster (prevents installation of Spyware,
>> Trojans, etc.)
>> >>>>>> http://www.javacoolsoftware.com/spywareguard.html
>> >>>>>> SpywareBlaster Tutorial
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=49
>> >>>>>>
>> >>>>>> SpywareGuard (companion program to SWB, above)
>> >>>>>> http://www.javacoolsoftware.com/spywareguard.html
>> >>>>>> SpywareGuard Tutorial
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=50
>> >>>>>>
>> >>>>>> If you use Spybot S&D, be sure to clean *ONLY* 
the
>> items
>> >>>>>> displayed in *RED*. DO NOT clean any items
>> displayed in Black or
>> >>>>>> Green at this time.
>> >>>>>>
>> >>>>>> Lastly there is HijackThis. Hijack this is a very
>> powerful, last
>> >>>>>> resort type of program which is generally best 
used
>> in
>> >>>>>> conjunction with help from those who deal with 
the
>> findings of
>> >>>>>> the log created by the HijackThis scan. It does
>> nothing in the
>> >>>>>> scan itself; it merely says what is present 
and/or
>> running on
>> >>>>>> your PC. The items must be checked-marked to
>> be "cleaned". You
>> >>>>>> must  know *exactly* what you are checking-off
>> before you
>> >>>>>> proceed. If you don't, you can quite possibly
>> disable many useful
>> >>>>>> and vital functions of your PC. Remember; read 
the
>> Tutorials, and
>> >>>>>> seek help at SpywareInfo Forums, Net-Integration,
>> or TomCoyote
>> >>>>>> forums for safety's sake.
>> >>>>>>
>> >>>>>> HijackThis
>> >>>>>> http://www.spywareinfo.com/~merijn/downloads.html
>> >>>>>> If the preceding site is down, you may get
>> HijackThis from other
>> >>>>>> sites Hijack This (from Major Geeks)
>> >>>>>> http://www.majorgeeks.com/download3155.html
>> >>>>>> http://www.spychecker.com/program/hijackthis.html
>> >>>>>> http://computercops.biz/downloads-cat-14.html
>> >>>>>>
>> >>>>>> HijackThis Tutorials **(MUST READ)**
>> >>>>>>
>> http://www.spywareinfo.com/~merijn/htlogtutorial.html
>> >>>>>> http://www.bleepingcomputer.com/forums/index.php?
>> showtutorial=42
>> >>>>>> http://hjt.wizardsofwebsites.com/
>> >>>>>> http://s89223352.onlinehome.us/mirror/hjt/
>> >>>>>>
>> >>>>>> Where to seek help with your HijackThis scan log
>> >>>>>> SpywareInfo Forums
>> >>>>>> http://forums.spywareinfo.com/
>> >>>>>> other help forums for HijackThis:
>> >>>>>> Net-Integration
>> >>>>>> http://forums.net-integration.net/index.php?c=19
>> >>>>>> TomCoyote
>> >>>>>> http://forums.tomcoyote.com/index.php?
showforum=27
>> >>>>>>
>> >>>>>> Anti-Virus Tools
>> >>>>>>
>> >>>>>> AVG Anti-virus by Grisoft
>> >>>>
>> >>>>
>> http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
>> >>>>>>
>> >>>>>> avast! Virus Cleaner - free virus & worm removal
>> tool
>> >>>>>> http://www.avast.com/eng/avast_cleaner.html
>> >>>>>>
>> >>>>>> McAfee AVERT Stinger
>> >>>>>> http://vil.nai.com/vil/stinger/
>> >>>>>>
>> >>>>>> NOTE: With the above tools, particularly Avast
>> Virus cleaner, be
>> >>>>>> sure to disable your background PC Anti-virus
>> utility.
>> >>>>>>
>> >>>>>> F-Prot for DOS (I don't know if this will work on
>> XP systems
>> >>>>>> however) http://www.f-
>> prot.com/products/home_use/dos/
>> >>>>>> http://www.f-prot.com/products/home_use/
>> >>>>>> http://www.claymania.com/f-prot.html
>> >>>>>>
>> >>>>>> If you can use this program, be sure to make
>> certain the most
>> >>>>>> recent Updates are obtained for it.
>> >>>>>> http://www.f-secure.com/download-
>> purchase/dos_updates.shtml
>> >>>>>> F-Secure Anti-Virus for DOS (F-PROT edition)
>> >>>>>>
>> >>>>>> Update Macro.def to your system to get up-to-date
>> macro virus
>> >>>>>> protection. The other Anti-Virus databases,
>> Sign.def and
>> >>>>>> Sign2.def are updated weekly. They have 
definitions
>> for all other
>> >>>>>> kinds of viruses except macro-viruses. MACRO.DEF
>> definition file
>> >>>>>> SIGN.DEF definition file
>> >>>>>> SIGN2.DEF definition file
>> >>>>>>
>> >>>>>> On-Line Virus scanners:
>> >>>>>>
>> >>>>>> RAV Antivirus Online Virus Scan
>> >>>>>> http://www.ravantivirus.com/scan/
>> >>>>>> Command on Demand
>> >>>>>> http://www.authentium.com/solutions/cod/index.cfm
>> >>>>>> Freedom on-line virus check
>> >>>>
>> >>>>
>> http://www.freedom.net/viruscenter/onlineviruscheck.html
>> >>>>>> TrendMicro Housecall (also detects some Trojans)
>> >>>>>> http://housecall.trendmicro.com/
>> >>>>>> BitDefender Scan Online
>> >>>>>> http://www.bitdefender.com/scan/licence.php
>> >>>>>>
>> >>>>>> Kapersky Online Virus Scanner
>> >>>>>> http://www.kaspersky.com/remoteviruschk.html
>> >>>>>> The above scanner works differently from most; it
>> is a server
>> >>>>>> based scanner, and will only scan individual 
files,
>> or
>> >>>>>> directories which are limited to 1 MB in total
>> size. It will not
>> >>>>>> do a full system scan.
>> >>>>>>
>> >>>>>> Hauri LiveCall Online virus scanning
>> >>>>>>
>> http://www.globalhauri.com/html/products/livecall.html
>> >>>>>> The above is also server based if I remember
>> correctly
>> >>>>>>
>> >>>>>> Panda on-line virus scan
>> >>>>>>
>> http://www.pandasoftware.com/activescan/activescan.asp
>> >>>>>>
>> >>>>>> McAfee FreeScan
>> >>>>>> http://us.mcafee.com/root/mfs/default.asp
>> >>>>>>
>> >>>>>> Symantec Security Check (page offers security
>> and/or virus scan)
>> >>>>>> http://snipurl.com/7gz1
>> >>>>>>
>> >>>>>> More general info you should be aware of:
>> >>>>>> The Parasite Fight; Quick Fix Protocol
>> >>>>>> http://www.aumha.org/a/quickfix.htm
>> >>>>>> How to surf the Internet more safely with 
Internet
>> Explorer
>> >>>>>> http://www.infinisource.com/techfiles/surf-
safe.html
>> >>>>>> So how did I get infected in the first place?
>> >>>>>> http://boards.cexx.org/viewtopic.php?t=957
>> >>>>>> Rogue/Suspect Anti-Spyware Products & Web Sites
>> >>>>>> http://www.spywarewarrior.com/rogue_anti-
spyware.htm
>> >>>>>>
>> >>>>>> Other vulnerability tests:
>> >>>>>> Jason's Toolbox Browser Security Tests
>> >>>>>> http://www.jasons-toolbox.com/BrowserSecurity/
>> >>>>>> Qualys' Free Browser Checkup
>> >>>>>> http://browsercheck.qualys.com/
>> >>>>>> MyNetWatchman - WinPopUP Tester
>> >>>>>> http://www.mynetwatchman.com/winpopuptester.asp
>> >>>>>>
>> >>>>>> Firewall tests: (YMMV :-)
>> >>>>>> Sygate Technologies Stealthscan
>> >>>>>> http://scan.sygatetech.com/prestealthscan.html
>> >>>>>> PortScan from Hackerwatch.org
>> >>>>>> http://www.hackerwatch.org/probe/
>> >>>>>> ShieldsUp ports and security tests
>> >>>>>> http://www.grc.com/x/ne.dll?bh0bkyd2
>> >>>>>>
>> >>>>>> Site which links to various tests
>> >>>>>> Security-Ops
>> >>>>>> http://www.security-ops.tk/
>> >>>>>>
>> >>>>>> How to disable Windows Messenger Service or 
WinPopup
>> >>>>
>> >>>>
>> 
http://www.opentechsupport.net/forums/archive/topic/11211
>> >>>> -
>> >>>>> 1.html
>> >>>>>>
>> >>>>>> HTH -
>> >>>>>> --
>> >>>>>>
>> >>>>>> LuckyStrike
>> >>>>>> 
LS@smokedamagedfurniture.youcandriveitawaytoday.com
>> >>>>>>
>> >>>>>> How to make a good newsgroup post:
>> >>>>>> http://www.dts-l.org/goodpost.htm
>> >>>>>> http://home.satx.rr.com/badour/html/post.html
>> >>>>>> -------------------------------------------------
>> >>>>>> <anonymous@discussions.microsoft.com> wrote in
>> message
>> >>>>>> news:02df01c49779$57a75e80$a401280a@phx.gbl...
>> >>>>>>> I am pulling my head out of my hair trying to
>> figure out
>> >>>>>>> how to fix this...
>> >>>>>>>
>> >>>>>>> Every time I have IE open and go to click on a
>> link that
>> >>>>>>> opens a new IE window, I get this 
error: "Internet
>> Explorer
>> >>>>>>> has experienced a problem and needs to close."
>> Then ALL
>> >>>>>>> instances of IE are closed, wiping out all my
>> stuff I'm
>> >>>>>>> doing in the IE windows.
>> >>>>>>>
>> >>>>>>> I have tried everything, from following MS's
>> >>>>>>> recommendations in the troubleshooting section, 
to
>> >>>>>>> downloading files and patches, to doing a system
>> restore.
>> >>>>>>> This problem has been occurring both before and
>> after
>> >>>>>>> downloading SP2. This problem has effectively
>> prevented me
>> >>>>>>> from using IE. I use Firefox mostly anyway, but 
I
>> have to
>> >>>>>>> use IE for some things.
>> >>>>>>>
>> >>>>>>> Can anyone help?
>> >>>>>>
>> >>>>>>
>> >>>>>> .
>> >>>>>>
>> >>>>> .
>> >>>>>
>> >>>
>> >>>
>> >>> .
>> >
>> >
>> >.
>> >
>
>
>.
>
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