Re: "IE has experienced a problem and needs to close" error

From: Di (anonymous_at_discussions.microsoft.com)
Date: 09/11/04 

Date: Sat, 11 Sep 2004 14:40:50 -0700

I came to this board because of the very same problem. In
all honesty, this part:

***********************************

Open an ms-dos prompt window (Start>Run>) and type the
following (one entry
at a time), and press enter after each line. A message
will appear stating
that these have been registered successfully.

regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (this command only for Win2000 and XP)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

***********************

scares the HECK out of me! I know that messing with the
registry can really botch up your machine. Is this
something that a novice should do?

Any references to this particular error message (IE has
enountered a problem and needs to close) on this board
seem to elicit the same reactions......to search for
malware, spyware, etc. Can I determine, then, that this
is the normal culprit? Just curious.

Thank you.

>-----Original Message-----
>Since you *specify* which troubleshooting method you
*actually* used, try
>this below. IF you've already done that, then skip to the
Malware/Spyware
>section and proceed from there.
>
>Open an ms-dos prompt window (Start>Run>) and type the
following (one entry
>at a time), and press enter after each line. A message
will appear stating
>that these have been registered successfully.
>
>regsvr32 Shdocvw.dll
>regsvr32 Shell32.dll (this command only for Win2000 and
XP)
>regsvr32 Oleaut32.dll
>regsvr32 Actxprxy.dll
>regsvr32 Mshtml.dll
>regsvr32 Urlmon.dll
>
>http://support.microsoft.com/?kbid=306831
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;276550
>
>Didn't help? Then, I'd check for Spyware/ Malware etc.
Long post follows:
>
>Quick and basic scans from any of the following sites:
>Doxdesk parasite scan
>http://doxdesk.com/parasite/
>Jim Eshelmans WSC on-line quick scan
>http://www.aumha.org/a/noads.htm
>Bugs Glitches and Stuff-ups
>http://inetexplorer.mvps.org/Darnit.htm
>
>More In-Depth on-line scanners for parasites and Trojans:
>GFI free on-line Trojan scanner
>http://www.windowsecurity.com/trojanscan/
>Sygate Technologies Trojanscan
>http://scan.sygatetech.com/pretrojanscan.html
>PestPatrol on-line scan
>http://www.pestscan.com/home.asp
>SpywareChecker on-line scan
>http://www.spywareguide.com/txt_onlinescan.html
>
>Parasites, spyware malware basics:
>http://aumha.org/a/parasite.htm
>http://aumha.org/a/quickfix.htm
>http://www.mvps.org/winhelp2002/unwanted.htm
>
>Check for Spyware - How-to
>
>*Most important* - Before you try to remove spyware using
any of the
>following programs, realize that the process of cleaning
and removing
>certain spyware and malware may possibly interrupt and
kill your internet
>connection. Therefore, you should obtain a copy of
LSPFIX, and Winsockfix
>which will then make it possible for you to re-establish
your internet
>connection if it gets terminated.
>
>Download LSPFIX from either of the following sites:
>
>http://www.cexx.org/lspfix.htm
>http://www.spychecker.com/program/winsockxpfix.html (For
Win2k or XP)
>
>Download Winsockfix here
>http://members.shaw.ca/installations/WinsockFix.zip
>
>First, install the respective programs and then update
them immediately, so
>that they have the current versions, and definitions.
**Read the Help Files
>and Tutorials**.
>
>After you've Updated Spybot S&D, and SpywareBlaster, you
*must* ENABLE the
>protections as well. These two programs do not
automatically enable
>protections obtained from the newest definitions and
updates, therefore this
>process but must be done manually. Without having enabled
protections, the
>current definitions obtained from updates will be
*useless*.
>
>Run the programs one at a time. With Ad-Aware you may
have it generally
>clean whatever it finds. The same applies for CWShredder.
Spybot S&D
>requires special attention, as does HijackThis (Only more
so. Details listed
>below) The programs are listed in order of their general
strength, safety,
>and purpose. It is perhaps best to install and run these
in this order of
>appearance. All are freeware programs, but if you are
pleased with the
>results and quality of the utilities, donations to the
respective Authors
>will be cheerfully accepted.
>
>Another thing to consider doing is to run a program (only
run one program at
>a time) a few times consecutively. The reason for this is
that the first
>pass may kill certain Spyware programs, but may not be
able to terminate and
>kill all files and programs which may be running at the
time. That is why a
>second pass may be necessary to be thoroughly effective.
>
>Under the most stubborn cases, running the programs in
Safe-Mode will allow
>for the best cleaning conditions, as there will be a
minimum of interference
>from processes running in the background.
>
>Ad -Aware
>http://www.lavasoftusa.com/support/download/
>Ad-Aware Tutorial (might help if you look through this)
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=48
>Ad-Aware VX2 Cleaner Plug-In
>http://www.lavasoftusa.com/software/plugins/vx2cleaner.sht
ml
>
>CWShredder (cleans all Cool Web Search malware)
>http://www.spywareinfo.com/~merijn/downloads.html
>If the Authors site is unable to be accessed, then the
following two sites
>offer his programs as well.
>http://www.majorgeeks.com/download4086.html
>http://www.snapfiles.com/get/coolwebshredder.html
>CWShredder Tutorial
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=47
>
>Coolwebsearch Smartkiller
>http://www.safer-networking.org/files/delcwssk.zip
>http://www.spychecker.com/program/miniremovalcw.html
>
>The above item is sometimes necessary if CWShredder
detects a SmartSearch2
>variant on your PC.
>
>Spybot S&D
>http://www.safer-networking.org/index.php?page=download
>Spybot Tutorial (Must Read)
>http://www.safer-networking.org/index.php?page=tutorial
>Other tutorials for Spybot S&D (Also must read)
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=43
>http://tomcoyote.com/SPYBOT/index1.php
>http://tomcoyote.com/SPYBOT/index2.php
>
>This item below is designed to *prevent* installation of
malware and the
>like by comparing known CLSID's of these "bad guys" with
what is in its
>definitions. By enabling a *Kill Bit* it prevents known
malignant ActiveX
>from being installed or run on your machine. It doesn't
remove anything, nor
>will it fix anything that is already in your PC. Rather,
it will prevent
>installation or re-installation of the item once it has
been removed
>manually, or by the use of another program which will
perform the duty of
>removing the spyware.
>
>SpywareBlaster (prevents installation of Spyware,
Trojans, etc.)
>http://www.javacoolsoftware.com/spywareguard.html
>SpywareBlaster Tutorial
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=49
>
>SpywareGuard (companion program to SWB, above)
>http://www.javacoolsoftware.com/spywareguard.html
>SpywareGuard Tutorial
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=50
>
>If you use Spybot S&D, be sure to clean *ONLY* the items
displayed in *RED*.
>DO NOT clean any items displayed in Black or Green at
this time.
>
>Lastly there is HijackThis. Hijack this is a very
powerful, last resort type
>of program which is generally best used in conjunction
with help from those
>who deal with the findings of the log created by the
HijackThis scan. It
>does nothing in the scan itself; it merely says what is
present and/or
>running on your PC. The items must be checked-marked to
be "cleaned". You
>must know *exactly* what you are checking-off before you
proceed. If you
>don't, you can quite possibly disable many useful and
vital functions of
>your PC. Remember; read the Tutorials, and seek help at
SpywareInfo Forums,
>Net-Integration, or TomCoyote forums for safety's sake.
>
>HijackThis
>http://www.spywareinfo.com/~merijn/downloads.html
>If the preceding site is down, you may get HijackThis
from other sites
>Hijack This (from Major Geeks)
>http://www.majorgeeks.com/download3155.html
>http://www.spychecker.com/program/hijackthis.html
>http://computercops.biz/downloads-cat-14.html
>
>HijackThis Tutorials **(MUST READ)**
>http://www.spywareinfo.com/~merijn/htlogtutorial.html
>http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42
>http://hjt.wizardsofwebsites.com/
>http://s89223352.onlinehome.us/mirror/hjt/
>
>Where to seek help with your HijackThis scan log
>SpywareInfo Forums
>http://forums.spywareinfo.com/
>other help forums for HijackThis:
>Net-Integration
>http://forums.net-integration.net/index.php?c=19
>TomCoyote
>http://forums.tomcoyote.com/index.php?showforum=27
>
>Anti-Virus Tools
>
>AVG Anti-virus by Grisoft
>http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
>
>avast! Virus Cleaner - free virus & worm removal tool
>http://www.avast.com/eng/avast_cleaner.html
>
>McAfee AVERT Stinger
>http://vil.nai.com/vil/stinger/
>
>NOTE: With the above tools, particularly Avast Virus
cleaner, be sure to
>disable your background PC Anti-virus utility.
>
>F-Prot for DOS (I don't know if this will work on XP
systems however)
>http://www.f-prot.com/products/home_use/dos/
>http://www.f-prot.com/products/home_use/
>http://www.claymania.com/f-prot.html
>
>If you can use this program, be sure to make certain the
most recent Updates
>are obtained for it.
>http://www.f-secure.com/download-
purchase/dos_updates.shtml
>F-Secure Anti-Virus for DOS (F-PROT edition)
>
>Update Macro.def to your system to get up-to-date macro
virus protection.
>The other Anti-Virus databases, Sign.def and Sign2.def
are updated weekly.
>They have definitions for all other kinds of viruses
except macro-viruses.
>MACRO.DEF definition file
>SIGN.DEF definition file
>SIGN2.DEF definition file
>
>On-Line Virus scanners:
>
>RAV Antivirus Online Virus Scan
>http://www.ravantivirus.com/scan/
>Command on Demand
>http://www.authentium.com/solutions/cod/index.cfm
>Freedom on-line virus check
>http://www.freedom.net/viruscenter/onlineviruscheck.html
>TrendMicro Housecall (also detects some Trojans)
>http://housecall.trendmicro.com/
>BitDefender Scan Online
>http://www.bitdefender.com/scan/licence.php
>
>Kapersky Online Virus Scanner
>http://www.kaspersky.com/remoteviruschk.html
>The above scanner works differently from most; it is a
server based scanner,
>and will only scan individual files, or directories which
are limited to 1
>MB in total size. It will not do a full system scan.
>
>Hauri LiveCall Online virus scanning
>http://www.globalhauri.com/html/products/livecall.html
>The above is also server based if I remember correctly
>
>Panda on-line virus scan
>http://www.pandasoftware.com/activescan/activescan.asp
>
>McAfee FreeScan
>http://us.mcafee.com/root/mfs/default.asp
>
>Symantec Security Check (page offers security and/or
virus scan)
>http://snipurl.com/7gz1
>
>More general info you should be aware of:
>The Parasite Fight; Quick Fix Protocol
>http://www.aumha.org/a/quickfix.htm
>How to surf the Internet more safely with Internet
Explorer
>http://www.infinisource.com/techfiles/surf-safe.html
>So how did I get infected in the first place?
>http://boards.cexx.org/viewtopic.php?t=957
>Rogue/Suspect Anti-Spyware Products & Web Sites
>http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
>Other vulnerability tests:
>Jason's Toolbox Browser Security Tests
>http://www.jasons-toolbox.com/BrowserSecurity/
>Qualys' Free Browser Checkup
>http://browsercheck.qualys.com/
>MyNetWatchman - WinPopUP Tester
>http://www.mynetwatchman.com/winpopuptester.asp
>
>Firewall tests: (YMMV :-)
>Sygate Technologies Stealthscan
>http://scan.sygatetech.com/prestealthscan.html
>PortScan from Hackerwatch.org
>http://www.hackerwatch.org/probe/
>ShieldsUp ports and security tests
>http://www.grc.com/x/ne.dll?bh0bkyd2
>
>Site which links to various tests
>Security-Ops
>http://www.security-ops.tk/
>
>How to disable Windows Messenger Service or WinPopup
>http://www.opentechsupport.net/forums/archive/topic/11211-
1.html
>
>HTH -
>--
>
>LuckyStrike
>LS@smokedamagedfurniture.youcandriveitawaytoday.com
>
>How to make a good newsgroup post:
>http://www.dts-l.org/goodpost.htm
>http://home.satx.rr.com/badour/html/post.html
>-------------------------------------------------
><anonymous@discussions.microsoft.com> wrote in message
>news:02df01c49779$57a75e80$a401280a@phx.gbl...
>> I am pulling my head out of my hair trying to figure out
>> how to fix this...
>>
>> Every time I have IE open and go to click on a link that
>> opens a new IE window, I get this error: "Internet
Explorer
>> has experienced a problem and needs to close." Then ALL
>> instances of IE are closed, wiping out all my stuff I'm
>> doing in the IE windows.
>>
>> I have tried everything, from following MS's
>> recommendations in the troubleshooting section, to
>> downloading files and patches, to doing a system
restore.
>> This problem has been occurring both before and after
>> downloading SP2. This problem has effectively prevented
me
>> from using IE. I use Firefox mostly anyway, but I have
to
>> use IE for some things.
>>
>> Can anyone help?
>
>
>.
>

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