Re: Explorer Pages Not Responding at All
From: Smoker (nospam_at_x.y)
Date: 09/08/04
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Date: Wed, 08 Sep 2004 23:01:27 GMT
"Rod" <rodney.elliott@hickam.af.mil> wrote in message
news:021e01c495db$a66882a0$a401280a@phx.gbl...
> I just bought, downloaded and installed the latest
> version of Norton Antivirus within the last week. I have
> done all the latest updates. Right about the same time I
> downloaded all of the latest Windows updates. After this
> I found that I can't get internet Explorer to work, I get
> the default can't connect screen.
>
> I have Road Runner high speed online service. I called
> them to try and trouble shoot the problem. We did some
> tests on my system and I explained this whole situation.
> I went through DOS and pinged yahoo.com and got a
> positive return. I can tell that I have a good
> connection, but can't get Explorer to work. Is there a
> firewall problem between XP and the latest antivirus
> software or what could my problem be? The Road Runner guy
> thought there might be some kind of conflict with the new
> antivirus and possibly the latest Windows updates.
>
> I also did a defrag recently, not sure if that would have
> any effect. I also deleted some files that the new
> Noroton Antivirus caught, again, not sure if that might
> have an effect.
--- For what it's worth, anything named Norton can and will cause system problems by reporting errors that don't exist, and cause general weird problems. If you upgraded to SP2, take your time before you update next time until all the bugs are worked out. SP2 is causing all types of problems... many posts here saying the trouble with IE started after they installed SP2. There's a very long list on M$ site of programs and apps that won't work after SP2 is installed. The best thing I think you can do is uninstall it and wait for all the fixes.
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