RE: Problem with ActiveX PDF Control
From: Feng Mao (fengmao_at_online.microsoft.com)
Date: 09/03/04
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Date: Fri, 03 Sep 2004 07:38:07 GMT
Hi Mudtoe,
Thank you for posting here!
I would like to suggest you to clear Download Program Files, which stores
the ActiveX Controls for Internet Explorer.
1. Open Internet Explorer.
2. Click on Tools and choose Internet Options from the drop-down menu.
3. On the General tab, click on Settings in the Temporary Internet Files
section.
4. In the Settings window, click on View Objects.
5. This will open a new window entitled Downloaded Program Files.
6. In this window, locate and delete (remove) the Update Class file. Also
remove any other files that might have a damaged or unknown status.
7. Close the Downloaded Program files.
After that, go to Adobe download site to download the latest version of
Adobe Reader:
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windo
ws
I hope that it will be helpful.
Have a nice day!
Thanks & Regards,
Feng Mao [MSFT], MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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| NNTP-Posting-Date: Thu, 02 Sep 2004 15:18:11 -0500
| From: MT <nobody@nowhere.com>
| Newsgroups:
microsoft.public.windows.inetexplorer.ie6.browser,microsoft.public.activex.c
ontrols.webbrowser
| Subject: Problem with ActiveX PDF Control
| Date: Thu, 02 Sep 2004 16:19:37 -0400
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| Hi folks:
|
| I'm having a problem with downloading a PDF file from an Internet
| site. Instead of getting the file I get a download dialog box prompt
| asking if I want to download or open "Adobe Acrobat Control for
| ActiveX". Whether I answer open or save I get a message saying that
| the file cannot be found on the server. I have Acrobat 5 installed on
| this computer.
|
| Now for the strange issues. I usually do my browsing from a Userid
| (I'm on WinXP Pro) that is not part of the Administrators group, in an
| effort to prevent worms or other evil that gets by the virus software
| from propagating on my machine. I tried browsing the same site from
| two other Userids on the machine, one with Administrator Group
| authority and a different one with just User group authority, and it
| worked correctly on both Userids (i.e. I got the PDF file, not the
| download dialog box). This told me that the problem had to be some
| setting in the HKCU registry entries of just the one Userid, or the
| security settings for IE in that Userid. I reset the security
| settings for IE to default for the Internet zone, and I uninstalled
| and re-installed Acrobat 5. However, neither of these things fixed
| the problem. I can still download the PDF file from the other two
| userids fine, but continue to get the file download dialog box on my
| web browsing Userid.
|
| I suppose I could delete the Userid and recreate it from scratch to
| clear the problem, but before I use that brute force method I was
| wondering if anyone out there knows which specific registry settings
| in HKCU I could try to delete to clear the settings. I've already
| tried removing HKCU\Software\Adobe, and that didn't fix it, so I'm
| assuming it's a setting somewhere in IE for the activeX controls
| rather than in the Adobe section.
|
| Suggestions welcome.
|
| mudtoe
|
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