Problem with ActiveX PDF Control

From: MT (nobody_at_nowhere.com)
Date: 09/02/04


Date: Thu, 02 Sep 2004 16:19:37 -0400

Hi folks:

I'm having a problem with downloading a PDF file from an Internet
site. Instead of getting the file I get a download dialog box prompt
asking if I want to download or open "Adobe Acrobat Control for
ActiveX". Whether I answer open or save I get a message saying that
the file cannot be found on the server. I have Acrobat 5 installed on
this computer.

Now for the strange issues. I usually do my browsing from a Userid
(I'm on WinXP Pro) that is not part of the Administrators group, in an
effort to prevent worms or other evil that gets by the virus software
from propagating on my machine. I tried browsing the same site from
two other Userids on the machine, one with Administrator Group
authority and a different one with just User group authority, and it
worked correctly on both Userids (i.e. I got the PDF file, not the
download dialog box). This told me that the problem had to be some
setting in the HKCU registry entries of just the one Userid, or the
security settings for IE in that Userid. I reset the security
settings for IE to default for the Internet zone, and I uninstalled
and re-installed Acrobat 5. However, neither of these things fixed
the problem. I can still download the PDF file from the other two
userids fine, but continue to get the file download dialog box on my
web browsing Userid.

I suppose I could delete the Userid and recreate it from scratch to
clear the problem, but before I use that brute force method I was
wondering if anyone out there knows which specific registry settings
in HKCU I could try to delete to clear the settings. I've already
tried removing HKCU\Software\Adobe, and that didn't fix it, so I'm
assuming it's a setting somewhere in IE for the activeX controls
rather than in the Adobe section.

Suggestions welcome.

mudtoe



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