Re: Help
From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 09/01/04
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Date: Wed, 1 Sep 2004 12:30:43 -0500
"Kelly" <kellyd_1958@yahoo.com> wrote in message
news:3bc301c48fb9$9e54dd20$a501280a@phx.gbl
> I suspect a virus has attacked my system and I have ran
> numerous virus scans, adaware and spybot scans. I have
> removed several virus and trojans not to mention all the
> spyware. My problem is that my system seems to be slowly
> eroding. At first I would have the occaisional IE
> closure. Now it closes almost constantly. I click on
> Windows Help and Support and it closes out also. I was
> having trouble using Outlook Express which has now
> culminated in no email or headers downloading at all. I
> run Win XP with a Zone Alarm firewall. I use Norton
> (which also closes out when I try to run it) I even
> downloaded a program to clean out my registry. That
> hasn't helped. I delete cookies regularly and defrag. I
> am not a computer whiz and I am really frustrated and
> confused as to what to try next. Does anyone have any
> suggestions?
First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If nothing there helps, please post back to this thread.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/
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