Re: Error report iexplorer
From: PA Bear (PABear_at_mvps.org)
Date: 08/10/04
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Date: Tue, 10 Aug 2004 19:13:02 -0400
Gees, that's quite a Master Post, LS! Does PCR know?
-- ~PA Bear LuckyStrike wrote: > Hi Vic - > > Sending a report will fix nothing. MS will not get back to you about it > either. They use the report to examine these "faults" and then try to > find a reason/fix for it. The error reporting tool can be disabled, but > the "click" link can offer some clues sometime. When you get that > dialogue box, click the click. <s> You can post the error message that is > contained within. Don't add any info from the Registers onward. > > The Internet Explorer Error Reporting Tool > http://inetexplorer.mvps.org/answers_8.htm#ert > > Iexplore.exe has encountered a problem and needs to close. We are sorry > for the inconvenience. > http://inetexplorer.mvps.org/answers_10.htm#close > > Check for Spyware as well. > Quick and basic scans from any of the following sites: > Doxdesk parasite scan > http://doxdesk.com/parasite/ > Jim Eshelmans WSC on-line quick scan > http://www.aumha.org/a/noads.htm > Bugs Glitches and Stuff-ups > http://inetexplorer.mvps.org/Darnit.htm > > More In-Depth on-line scanners for parasites and Trojans: > GFI free on-line Trojan scanner > http://www.windowsecurity.com/trojanscan/ > Sygate Technologies Trojanscan > http://scan.sygatetech.com/pretrojanscan.html > PestPatrol on-line scan > http://www.pestscan.com/home.asp > SpywareChecker on-line scan > http://www.spywareguide.com/txt_onlinescan.html > > Parasites, spyware malware basics: > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://www.mvps.org/winhelp2002/unwanted.htm > > Check for Spyware - How-to > > *Most important* - Before you try to remove spyware using any of the > following programs, realize that the process of cleaning and removing > certain spyware and malware may possibly interrupt and kill your internet > connection. Therefore, you should obtain a copy of LSPFIX, and Winsockfix > which will then make it possible for you to re-establish your internet > connection if it gets terminated. > > Download LSPFIX from either of the following sites: > > http://www.cexx.org/lspfix.htm > http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP) > > Download Winsockfix here > http://members.shaw.ca/installations/WinsockFix.zip > > First, install the respective programs and then update them immediately, > so that they have the current versions, and definitions. **Read the Help > Files and Tutorials**. > > After you've Updated Spybot S&D, and SpywareBlaster, you *must* ENABLE the > protections as well. These two programs do not automatically enable > protections obtained from the newest definitions and updates, therefore > this process but must be done manually. Without having enabled > protections, the current definitions obtained from updates will be > *useless*. > > Run the programs one at a time. With Ad-Aware you may have it generally > clean whatever it finds. The same applies for CWShredder. Spybot S&D > requires special attention, as does HijackThis (Only more so. Details > listed below) The programs are listed in order of their general strength, > safety, and purpose. It is perhaps best to install and run these in this > order of appearance. All are freeware programs, but if you are pleased > with the results and quality of the utilities, donations to the > respective Authors will be cheerfully accepted. > > Another thing to consider doing is to run a program (only run one program > at a time) a few times consecutively. The reason for this is that the > first pass may kill certain Spyware programs, but may not be able to > terminate and kill all files and programs which may be running at the > time. That is why a second pass may be necessary to be thoroughly > effective. > > Under the most stubborn cases, running the programs in Safe-Mode will > allow for the best cleaning conditions, as there will be a minimum of > interference from processes running in the background. > > Ad -Aware > http://www.lavasoftusa.com/support/download/ > Ad-Aware Tutorial (might help if you look through this) > http://www.bleepingcomputer.com/forums/index.php?showtutorial=48 > Ad-Aware VX2 Cleaner Plug-In > http://www.lavasoftusa.com/software/plugins/vx2cleaner.shtml > > CWShredder (cleans all Cool Web Search malware) > http://www.spywareinfo.com/~merijn/downloads.html > If the Authors site is unable to be accessed, then the following two sites > offer his programs as well. > http://www.majorgeeks.com/download4086.html > http://www.snapfiles.com/get/coolwebshredder.html > CWShredder Tutorial > http://www.bleepingcomputer.com/forums/index.php?showtutorial=47 > > Coolwebsearch Smartkiller > http://www.safer-networking.org/files/delcwssk.zip > http://www.spychecker.com/program/miniremovalcw.html > > The above item is sometimes necessary if CWShredder detects a SmartSearch2 > variant on your PC. > > Spybot S&D > http://www.safer-networking.org/index.php?page=download > Spybot Tutorial (Must Read) > http://www.safer-networking.org/index.php?page=tutorial > Other tutorials for Spybot S&D (Also must read) > http://www.bleepingcomputer.com/forums/index.php?showtutorial=43 > http://tomcoyote.com/SPYBOT/index1.php > http://tomcoyote.com/SPYBOT/index2.php > > This item below is designed to *prevent* installation of malware and the > like by comparing known CLSID's of these "bad guys" with what is in its > definitions. By enabling a *Kill Bit* it prevents known malignant ActiveX > from being installed or run on your machine. It doesn't remove anything, > nor will it fix anything that is already in your PC. Rather, it will > prevent installation or re-installation of the item once it has been > removed manually, or by the use of another program which will perform the > duty of removing the spyware. > > SpywareBlaster (prevents installation of Spyware, Trojans, etc.) > http://www.javacoolsoftware.com/spywareguard.html > SpywareBlaster Tutorial > http://www.bleepingcomputer.com/forums/index.php?showtutorial=49 > > SpywareGuard (companion program to SWB, above) > http://www.javacoolsoftware.com/spywareguard.html > SpywareGuard Tutorial > http://www.bleepingcomputer.com/forums/index.php?showtutorial=50 > > If you use Spybot S&D, be sure to clean *ONLY* the items displayed in > *RED*. DO NOT clean any items displayed in Black or Green at this time. > > Lastly there is HijackThis. Hijack this is a very powerful, last resort > type of program which is generally best used in conjunction with help > from those who deal with the findings of the log created by the > HijackThis scan. It does nothing in the scan itself; it merely says what > is present and/or running on your PC. The items must be checked-marked to > be "cleaned". You must know *exactly* what you are checking-off before > you proceed. If you don't, you can quite possibly disable many useful and > vital functions of your PC. Remember; read the Tutorials, and seek help > at SpywareInfo Forums, Net-Integration, or TomCoyote forums for safety's > sake. > > HijackThis > http://www.spywareinfo.com/~merijn/downloads.html > If the preceding site is down, you may get HijackThis from other sites > Hijack This (from Major Geeks) > http://www.majorgeeks.com/download3155.html > http://www.spychecker.com/program/hijackthis.html > http://computercops.biz/downloads-cat-14.html > > HijackThis Tutorials **(MUST READ)** > http://www.spywareinfo.com/~merijn/htlogtutorial.html > http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 > http://hjt.wizardsofwebsites.com/ > http://s89223352.onlinehome.us/mirror/hjt/ > > Where to seek help with your HijackThis scan log > SpywareInfo Forums > http://forums.spywareinfo.com/ > other help forums for HijackThis: > Net-Integration > http://forums.net-integration.net/index.php?c=19 > TomCoyote > http://forums.tomcoyote.com/index.php?showforum=27 > > Anti-Virus Tools > > AVG Anti-virus by Grisoft > http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5 > > avast! Virus Cleaner - free virus & worm removal tool > http://www.avast.com/eng/avast_cleaner.html > > McAfee AVERT Stinger > http://vil.nai.com/vil/stinger/ > > NOTE: With the above tools, particularly Avast Virus cleaner, be sure to > disable your background PC Anti-virus utility. > > F-Prot for DOS (I don't know if this will work on XP systems however) > http://www.f-prot.com/products/home_use/dos/ > http://www.f-prot.com/products/home_use/ > http://www.claymania.com/f-prot.html > > If you can use this program, be sure to make certain the most recent > Updates are obtained for it. > http://www.f-secure.com/download-purchase/dos_updates.shtml > F-Secure Anti-Virus for DOS (F-PROT edition) > > Update Macro.def to your system to get up-to-date macro virus protection. > The other Anti-Virus databases, Sign.def and Sign2.def are updated weekly. > They have definitions for all other kinds of viruses except macro-viruses. > MACRO.DEF definition file > SIGN.DEF definition file > SIGN2.DEF definition file > > On-Line Virus scanners: > > RAV Antivirus Online Virus Scan > http://www.ravantivirus.com/scan/ > Command on Demand > http://www.authentium.com/solutions/cod/index.cfm > Freedom on-line virus check > http://www.freedom.net/viruscenter/onlineviruscheck.html > TrendMicro Housecall (also detects some Trojans) > http://housecall.trendmicro.com/ > BitDefender Scan Online > http://www.bitdefender.com/scan/licence.php > > Kapersky Online Virus Scanner > http://www.kaspersky.com/remoteviruschk.html > The above scanner works differently from most; it is a server based > scanner, and will only scan individual files, or directories which are > limited to 1 MB in total size. It will not do a full system scan. > > Hauri LiveCall Online virus scanning > http://www.globalhauri.com/html/products/livecall.html > The above is also server based if I remember correctly > > Panda on-line virus scan > http://www.pandasoftware.com/activescan/activescan.asp > > McAfee FreeScan > http://us.mcafee.com/root/mfs/default.asp > > Symantec Security Check (page offers security and/or virus scan) > http://snipurl.com/7gz1 > > More general info you should be aware of: > The Parasite Fight; Quick Fix Protocol > http://www.aumha.org/a/quickfix.htm > How to surf the Internet more safely with Internet Explorer > http://www.infinisource.com/techfiles/surf-safe.html > So how did I get infected in the first place? > http://boards.cexx.org/viewtopic.php?t=957 > Rogue/Suspect Anti-Spyware Products & Web Sites > http://www.spywarewarrior.com/rogue_anti-spyware.htm > > Other vulnerability tests: > Jason's Toolbox Browser Security Tests > http://www.jasons-toolbox.com/BrowserSecurity/ > Qualys' Free Browser Checkup > http://browsercheck.qualys.com/ > MyNetWatchman - WinPopUP Tester > http://www.mynetwatchman.com/winpopuptester.asp > > Firewall tests: (YMMV :-) > Sygate Technologies Stealthscan > http://scan.sygatetech.com/prestealthscan.html > PortScan from Hackerwatch.org > http://www.hackerwatch.org/probe/ > ShieldsUp ports and security tests > http://www.grc.com/x/ne.dll?bh0bkyd2 > > Site which links to various tests > Security-Ops > http://www.security-ops.tk/ > > How to disable Windows Messenger Service or WinPopup > http://www.opentechsupport.net/forums/archive/topic/11211-1.html
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