Re: Blank Pages on Virus & Window Patches Pages

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 08/08/04 

Date: Sun, 8 Aug 2004 01:29:15 -0400

"Stephen" <anonymous@discussions.microsoft.com> wrote in message
news:1ee901c47c87$248a5050$a601280a@phx.gbl...
>I have tried ALL the following but I cannot seem to solve
> the problem. I have been in touch with Microsoft & my
> Virus Company (Vet) this is the history. Can anyone HELP.
> I have even re-installed.
>
> In Norman Virus Control the following message comes us.
> C;\document and
> Settings\user\localSettings\temporaryFiles\Content.IE5
> \BJHL99LI\NavioESD(1).exe
>
> I cannot find a Directory named that .

My guess is that you are spelling it incorrectly.
The default name for the TIF is Temporary Internet Files
(Note the spaces between the words.)
However, you could have renamed it using the Internet Properties
Settings, Move Folder... command. In any case the simplest way
to find it regardless of how it is spelled is to use the View Files...
command button on the same Settings dialog. (E.g. using IE's Tools
menu: Alt-T,O,Alt-S,V) Then you can copy the path from the resulting
Explorer window's Address bar. Tip: although the Explorer window
shows you a special view of the entire TIF pseudo folder you can
still display its underlying implementation by appending \Content.IE5\
to that path and then navigating further downward normally.

Note: I would not be surprised if you don't find the file there.
A typical ploy of malware is to delete traces of itself after it is loaded.
Also typically virus scanners are not looking for this type of program.
You may be much better off doing multiple scans for malware as you
can see many other responders advising.

HTH

Robert Aldwinckle 

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