Re: internet explorer won't work after windows update

From: Jeff (jeff_at_falsepart.com)
Date: 07/31/04


Date: Sat, 31 Jul 2004 09:43:54 -0400

There is definitely a problem with then latest windows updates. I had the
identical problem. Not just Google. Many URLs could not be resolved. I
have uptodate virus and firewall controls. Windows restore did not resolve
the problem. But when I restored the C partition from backups (using
Acronis Image 7 to its pre-update state, everything returned to normal.

I've been scared to install any of the Windows critical updates since.

-- 
Jeff McPherson
Email address deliberately false to avoid spam
jeff@falsepart.com
Outgoing mail is certified Virus Free by AVG
"William Lynch" <lynch@nscl.msu.edu> wrote in message
news:1f7c01c44bdf$8c011d50$3501280a@phx.gbl...
> This morning, my internet explorer session was directed to
> windows  update. I selected the recommended updates and
> downloaded them the standard way. After rebooting, internet
> explorer did not work properly. I could open the
> www.google.com web page, but I could not go to any other
> page, such as support.microsoft.com. When try to  open that
> page, I get an error message: "Microsoft Internet Explorer
> has encountered a problem and needs to close.  We are sorry
> for the inconvenience." I have visual c, so I can debug.
> When I do so, I get the error message " unhandled exception
> in iexplorer.exe (urlmon.dll) 0xc0000005 access
> violation:". The
> pointer in the debugger is pointed to the line:
>
> 1A407BFA   push        dword ptr [ecx+1Ch]
>
> I downloaded and installed netscape then then tried to
> reinstall internet explorer. My first try did not fix the
> problem. I wonder whether there is a buggy installation
> file on the microsoft web site. Can someone check this?
> Bill LYnch


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