Have to refresh frame on website

From: Pauly (anonymous_at_discussions.microsoft.com)
Date: 07/29/04 

Date: Thu, 29 Jul 2004 08:13:58 -0700

IE 6, Outlook 2000, Windows 2000 SP4.

I have some users who are having problems on a particular
website. Basically they subscribe to this website and
receive emails which contain hyperlinks to documents on
this website. When they click on one of these links from
their email IE opens and displays the login page. Our
users login and the page starts to load. However it is
only the top frame of web page, which is pretty standard
that is displayed. The bottom frame is empty and IE
reports that it has finished loading the page when there
is no document loaded. If you right click on bottom frame
and do a refresh the document loads. I have spoken to the
website's technical support people and they insist that it
is a caching problem. However we excluded their website
from being cached. Unfortunately due to our Windows 2000
polices users cannot use the right click feature and
therefore are stuck with a blank page (apart from the top
frame). Can anyone help?

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