Re: unrecognizable characters in IE 6

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 07/20/04


Date: Tue, 20 Jul 2004 17:08:37 -0400


"Chris G" <ChrisG@discussions.microsoft.com> wrote in message
news:A127B87E-4B60-4159-B900-01C1721279B3@microsoft.com...
> Robert
>
> I was unable to send a zipped up file or word doc to the newsgroup
> server.

I can't imagine why that would be. If it was too big to get past your
gateway you could use the Break apart option. Then each receiver
would have to do Combine and Decode manually.

> I saved the image in a html file looks like you cannot see it.

Did you make more than one attempt at it? I stopped looking when I
found two messages which matched your description.
I can understand that you might not have Message-IDs to give to me.
How about timestamps?

Here is the timestamp from the message I found:
Date: Mon, 19 Jul 2004 22:33:58 +0100

One thing that makes me think that the image is not imbedded is the size:
Lines: 94. Also if they had been imbedded I would expect to see
computer-generated names with no path information instead of the
ones which I captured in that extract I gave.

What method did you use to save it? The best choice would have been
Save as Web Archive (single file, *.mht). In fact an easy way to do that
is to use the File, Send, Page by E-mail...

> I can send you this via email if you drop me an email first (to my account
> associated with passport)- else tonight I will need to use my machine at
> home and save this to jpeg and try and repost.

No rush.

>
> The problem does not have anything to do with the View>Encode option
> - I have it set to auto-select and still the same issue.

Well it will be if the Encoding being selected on your machine is what you
wrote earlier. (It was not Western European (ISO) then IIRC.)

Try counting the number of symbols you are getting and comparing it
with the number of characters that you are expecting to see. Is that
number significantly less? Then it could imply that at least some of
those symbols represent multiple single-byte characters being interpreted
as Unicode characters and being displayed as who knows what.
Are there a lot of boxes? Boxes could represent unicode character
positions which don't have a character in the character set being used.

You can use the CharMap utility to see if this idea would work for some
of the characters you are seeing. Enable Advanced view and select
Group by: Unicode Subrange. That should make it easier to help find
strange characters. Any character you find which has a hex value greater
than U+FF has the potential to represent something which started out as
more than 2 bytes in the datastream. In fact, something which may be
feasible for you to try is to consider the last byte of each such value and
see what character that value would represent in the non-Unicode characterset
which your page was apparently coded with. Then see if *that* character
should be present at that position in your text.

HTH

Robert

---
> I am sure this is frustrating many other people too. Not sure what else
> I can do to help you help us - if you can suggest anything let us know.
> In the mean time I'll try addressing the symptoms of the issue as
> suggested by the posts above.
>
> Chris.
>
> "Robert Aldwinckle" wrote:
>
>> "Chris G" <ChrisG@discussions.microsoft.com> wrote in message
>> news:67344B2C-03FC-458B-9D4A-B107DD952980@microsoft.com...
>> >I have posted up a copy of the screen to the newsgroup news://msnews.microsoft.com/microsoft.test
>>
>> I found the  Message-ID for it:
>>     news:eICnbgdbEHA.3012@tk2msftngp13.phx.gbl
>>
>> but there is a problem.   It looks as if you didn't include the images...  ;o
>>
>>  <v:imagedata src="./pageq_files/image001.png" o:title=""/>
>> </v:shape><![endif]--><![if !vml]><img width=574 height=431
>> src="./pageq_files/image002.jpg"
>>
>>
>> >
>> > I have also posted the source html in a seperate post.
>>
>> That seems fine.   I even was able to connect with it
>> (though I disabled the ActiveX requirement--must be somewhere
>> in the scripts I couldn't see what it was from the source.)
>>
>>     news:OXjM8idbEHA.2908@TK2MSFTNGP10.phx.gbl
>>
>>
>> > Please advise your findings
>>
>> I suspect your problem is  Encoding.
>> I have Auto-Select  set and it is finding  Western European (ISO).
>> With that the page renders perfectly and the text (your descriptions)
>> can be resized from  Smallest to Largest.
>>
>>
>> HTH
>>
>> Robert
>> ---
>>
>>
>> >
>> > Thanks
>> >
>> > Chris
>> >
>> > "Chris G" wrote:
>> >
>> >> I have the same problem. When I view the description of my items in ebay using i.e 6 with xp pro) then the description is just 
>> >> a
>> >> bunch of unrecongnisable symbols. When i view it in opera all is well.
>> >>
>> >> I view the item when i am revising it then all is well. The encode is unchanged at unicode utf-8.
>> >>
>> >> If you copy and then paste these symbols into word or an email then the correct english text is displayed. This is very weird 
>> >> and
>> >> frustrating. Glad I have opera as a second browser.
>> >>
>> >> "Robert Aldwinckle" wrote:
>> >>
>> >> > "Lori" <anonymous@discussions.microsoft.com> wrote in message
>> >> > news:2f27501c46ce2$84c22060$a501280a@phx.gbl...
>> >> > > no replies other than yours.....it's a real pain - I hope
>> >> > > someone knows how to fix it
>> >> >
>> >> > The problem is that your description is too vague.
>> >> > You are going to have to do some analysis on your own
>> >> > to refine your problem statement.
>> >> >
>> >> > For example, you could use  View Source  to match up  text that
>> >> > you see on both sides of a problem area and then post the portion
>> >> > of the source that comes between them.
>> >> >
>> >> > If the problem is occurring on a public page you could alternatively
>> >> > cite the link for it and a link to a screenshot of that page as your machine
>> >> > is rendering it.   Do not post large images in this newsgroup.   I don't think
>> >> > that there would be any objection though if you posted one to the  test
>> >> > newsgroup and then cited the  Message-ID  for it.
>> >> >
>> >> > Unfortunately, the web interface to news that you are using doesn't carry
>> >> > the  test  newsgroup;  so if you want to go that route you would have to use
>> >> > a real newsreader.   Here's a link which could get you started using
>> >> > Outlook Express  assuming Windows default associations:
>> >> >
>> >> >     news://msnews.microsoft.com/microsoft.test
>> >> >
>> >> >
>> >> > HTH
>> >> >
>> >> > Robert Aldwinckle
>> >> > ---
>> >> >
>> >> >
>> >> > >
>> >> > > thanks for your message
>> >> > > Lori
>> >> > >>-----Original Message-----
>> >> > >>I'm experiencing the same thing, but on Win98SE. It was
>> >> > >>happening with IE5.5 and is still happening now that I
>> >> > >>installed IE6. Have you received any replies concerning
>> >> > >>this?
>> >> > >>
>> >> > >>>-----Original Message-----
>> >> > >>>We have a PC with IE 6 installed (XP Pro).  One day it
>> >> > >>>just started showing unrecognizable symbols instead of
>> >> > >>>text on portions of html pages on websites.  We've
>> >> > >>>reinstalled IE and tried many things to fix it but
>> >> > >>>haven't been able to.
>> >> > >>>
>> >> > >>>Any suggestions?
>> >> > >>>
>> >> > >>>thanks!
>> >> > >>>.
>> >> > >>>
>> >> > >>.
>> >> > >>
>> >> >
>> >> >
>> >> >
>> >> >
>>
>>
>> 


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