Re: technophobic brother
From: Robert Aldwinckle (robald_at_techemail.com)
Date: 07/10/04
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Date: Sat, 10 Jul 2004 14:37:57 -0400
> a couple of sites that just load as blank pages, including the ms update
> site
Blank pages with Done or DNS error message?
Use View Source to check on what all is in your "blank pages".
Security option: Enable META Refresh
Related symptoms apparently caused by some popular toolbar addons.
Try uninstalling any such looking for change in symptoms.
Good luck
Robert Aldwinckle
--- "captain cretin" <anonymous@discussions.microsoft.com> wrote in message news:2a9a901c465e4$28f17c40$a301280a@phx.gbl... > He managed to completely destroy his pc's ability to > connect to the web (god knows how), I've managed to get > is family back online but there are a couple of sites > that just load as blank pages, including the ms update > site, and i've tried everything i can think of to no > avail. > Anyone offer a suggestion as to what he might have done??? > I've tried disabling his (very old version of)Norton > Internet Security in case that was causing it. > Re-enabled Java > Lowered security level to default. > AV updates fine which leads me to think its not a virus, > they usually block Norton and McAffe site as well as MS. > Enabled every available protocol in the advanced options > Cleaned out and reduced his temp internet file (8 GIGS!!!) > They use web mail from wanadoo and that one of the sites > that wont load so its causing a bit of a problem.
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