Re: WinXP Pro Hangs up with Internet Explorer 6.0 (SP-1)

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 07/10/04


Date: Fri, 9 Jul 2004 22:43:37 -0500


"ss" <ssalatsk@neo.rr.com> wrote in message
news:tfBHc.78$FP1.73@fe1.columbus.rr.com
> I have a Major Problem: WinXP Pro Hangs up with Internet Explorer 6.0
> (SP-1)
>
> When I log onto the internet, with Internet Explorer 6.0 (SP-1),
> everything works well for about 4 or 5 minutes. Then, my web browser
> stops functioning and I get the dreaded "cannot connect to this...
> page" message. After that, I'm unable to connect to any URL.
>
> I use a fiber-optic cable modem + LAN card for net access. I've used
> this for 4 years under Windows 98 with no problems. Interestingly,
> after the web browser stops working, I still have internet access
> through my cable modem. I can ping my ISP, or some other URL, without
> any difficulty.
>
> All other programs on the computer work fine and don't hang up. Once I
> reboot my system I'm good for another 3 to 5 minutes before my
> browser hangs up again. This problem is reproducible; it happens
> every time.
>
> -- I checked the windows update site: All critical updates were
> already installed.
> -- I ran my current Norton Virus Check and the Virus Check at Trend
> Micro: No Viruses were found.
> -- I ran Spybot and removed quite a few "Spies". When I re-ran the
> Spybat program everything was clean.
> -- My firewall is turned off.
> -- I've defragmented and scanned the file system multiple times.
> -- I reinstalled Internet Explorer 6.0 from the Installation CD-ROM.
> I followed the instructions in Microsoft Knowledge Base Article -
> 318378 (How to Reinstall or Repair Internet Explorer and Outlook
> Express in Windows XP) (and also described by Doug Knox) but it
> didn't help at all. --I installed Mozilla and the same problem
> occurs. I can get 5 minutes of perfect web browsing and then a total
> hang up. --I eventually reinstalled WinXP Pro. This was of no help.
>
> Command line function like 'ping' indicate that my connection to the
> internet is still intact.
>
>
> Thanks,
> Wolfram
> wolfshoot(REMOVE)@hotmail.com

Spybot won't catch everything.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


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