Re: Repair IE 6.0 in XP?

From: Jim Byrd (jrbyrd_at_spamlessadelphia.net)
Date: 06/30/04 

Date: Wed, 30 Jun 2004 00:58:20 -0700

Hi Moe - Well good! Sounds like you've made some progress. Let's see if it
holds up, but do go ahead and install some of the protective stuff I
mentioned before such as SpywareBlaster and the Immunize functions in
SpyBotS&D. Good luck! 

-- 
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP
 In news:3C03827A-0F57-411D-B687-FB2CF5A121A0@microsoft.com,
xumoe <xumoe@discussions.microsoft.com> typed:
> Hi, Jim,
> I tried installing IE 6 SP-1 from the CD.  First curious thing, I had to
be on
> the Net for it to go.  I don't understand why it needs to use the Net.
>
> Second, it failed with the same "not Logo tested" message."
>
> Since then I've gone to MS Support. I sent a clean Dr Watson dump after
the next
> crash.  I was advised that MYSRCHAS.DLL was causing the problem.  The
problem
> being in EXPLORE.EXE, not in IE Explorer.  I downloaded Spy Hunter v
1.5.81 from
> 2-spyware.com.  I scanned (about 30 minutes).  I had to buy the full
version in
> order to "remove parasites."  ($30.)  I downloaded the full version.  I
scanned
> (60 minutes (113003 items).  I removed the 66 parasites it identified
(mysrchas
> was not among them).  I went to add/remove and removed "My Search Bar"
(don't
> even know where it came from).  I restarted my machine.  I decided to try
getting
> on the Net and using IE to get to the Newsgroup, which is usually a good
test to
> see if everything is working.  Guess what, I'm talking to you.  I'm
excited.  I
> don't know how long I'll be well, but I like it so far.  Thanks for your
help and
> interest.  I'll try to keep you posted of any developments.
>
>> YW, Moe - Sorry we couldn't get it fixed.  Let me know how you make out,
>> please.
>>
>> --
>> Please respond in the same thread.
>> Regards, Jim Byrd, MS-MVP
>>
>>
>>
>>  In news:E3A00686-F777-43DD-991B-EF09B4AAF610@microsoft.com,
>> xumoe <xumoe@discussions.microsoft.com> typed:
>>> Jim, thanks for all your efforts to guide me, but nothing solved my
>> problem.  I
>>> have ordered the IE 6 SP-1 CD from Microsoft ($5) and should have it in
a
>> day or
>>> 2.  Thanks, again.
>>>
>>>> Hi Moe - See these two approaches first and see if one of them fixes
it:
>>>>
>>>> The Software You Are Installing Has Not Passed Windows Logo Testing...
>>>> http://support.microsoft.com/?kbid=828031
>>>>
>>>> You Cannot Install Some Updates or Programs
>>>> http://support.microsoft.com/?id=822798
>>>>
>>>>
>>>> Then re: Safe mode install - do the re-install in Safe mode using the
>>>> IE6Setup.exe in %SystemRoot%\Windows Update Setup Files if that folder
>>>> exists, since it will contain all of the necessary files, and you won't
>> need
>>>> to go to the net.  If not, you won't be able to use the Safe mode
>> approach,
>>>> and you'll need to go to Fix #3.
>>>>
>>>> --
>>>> Please respond in the same thread.
>>>> Regards, Jim Byrd, MS-MVP
>>>>
>>>>
>>>>
>>>>  In news:191FF387-816F-4071-83F2-97AAFB3DEB84@microsoft.com,
>>>> xumoe <xumoe@discussions.microsoft.com> typed:
>>>>> Jim,
>>>>> What about the message about IE 6 not Logo Tested?
>>>>> Also, when in SAFE mode, what services are requuired?  It appears I
need
>>>> to be
>>>>> connected to the internet for setup to get "needed" files.
>>>>>
>>>>>> Hi Moe - Sorry, I picked up the wrong URL.  Try the fix here first:
>>>>>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;312444&Product=ie
>>>>>>
>>>>>>
>>>>>> Then, if that didn't work, there are three additional things you
might
>>>> want
>>>>>> to check:
>>>>>>
>>>>>> Fix # 1:  Try running ie6setup in Safe Mode.  This was suggested by
>>>>>> Microsoft Support to one correspondent and worked for him after he
had
>>>> tried
>>>>>> the fixes described below.  If it doesn't for you then try the
>> following.
>>>>>>
>>>>>> Fix # 2:  First, make sure in Windows
>> Explorer/Tools/FolderOptions/View
>>>>>> that you show hidden and system files and show extensions.
>>>>>>
>>>>>> Look in your c:\windows\inf folder and see if you find any files
named
>>>>>> oemxx.inf which have a length of 0 (zero), where the xx can be any
>>>> number.
>>>>>> There could be potentially many thousands.  If you do, you need to
>> erase
>>>>>> these.  To do this, first select the c:\windows\inf folder, then hit
>>>> Search.
>>>>>> In the Search pane on the left, enter oem*.inf and down at the bottom
>>>> click
>>>>>> Size and At Most and 1 (one).  Then do Search.  When it finishes, you
>>>> should
>>>>>> have all of the zero length oemxx.inf files listed in the right pane
>>>> along
>>>>>> with possibly some of size 1K.  Do CNTL A to select all of them.  Now
>>>> hold
>>>>>> down CNTL while you click on (de-select) all of those at the top that
>> are
>>>>>> 1K, so the only the 0K size files are left selected.  Now hold down
>> SHIFT
>>>>>> and click DELETE to delete the zero length oemxx.inf files without
>>>> sending
>>>>>> them to the Recycle Bin.  It will take some time if you've a lot of
>> these
>>>>>> files, so be patient.  You'll know when it's done.   Symantec's
System
>>>>>> Doctor is the usual culprit, but other programs can also cause this
if
>>>>>> they're running when you do an install, particularly an install of
>> system
>>>>>> software, so be sure to disable any such whenever you do an install.
>>>>>>
>>>>>> Now for both Fix#2 and Fix#3, if your file system is FAT32 then
>> re-start
>>>>>> your computer into DOS using a boot floppy if necessary and run
Scandisk C:,
>>>>>> fixing any errors.  If you're NTFS, then schedule chkdsk and re-boot.
>> If
>>>>>> you're not NT or Win2k, also run Scanreg /fix.  Re-boot to Windows
Safe
>>>> mode
>>>>>> and defrag your computer (which will also probably take a little
time),
>>>> and
>>>>>> try your install again from Safe mode..  If it works, fine.
>>>>>>
>>>>>> Fix # 3:  If not, or if you didn't have such zero length oemxx.inf
type
>>>>>> files to start with, try the following.  Find the c:\program
>>>> files\internet
>>>>>> explorer\uninstall information  folder (It may be named something
>>>> slightly
>>>>>> different depending on your operating system, for example, just
Uninstall in
>>>>>> WinME.)  It probably will be hidden, and you will have to un-hid it.
>>>> Right
>>>>>> click on the folder, select properties, then un-tick the Hidden
>>>> attribute.
>>>>>> (If you don't have this folder, then create an empty one named:
>>>> c:\program
>>>>>> files\internet explorer\uninstall information -  now try your install
>>>> again
>>>>>> in Safe mode, re-selecting all components, even those already bolded.
>>>> See
>>>>>> below.)
>>>>>>
>>>>>> Now create a new empty folder and call it something like "IE Delete
>>>> Backup".
>>>>>> Move the contents of the \uninstall information folder to the new
folder you
>>>>>> created.  (Just the contents - leave the old folder there.)   Now try
>> the
>>>>>> install again from the start in Safe mode, re-selecting all
components,
>>>> even
>>>>>> those already bolded, that you want using the Advanced option, and
see
>> if
>>>>>> this works.  It has in many, many cases, but not all.  If it doesn't,
>> you
>>>>>> can just restore the files you saved in "IE Delete Backup".  Let us
know how
>>>>>> you make out, so that if this doesn't help, perhaps someone else can
>>>> suggest
>>>>>> something else for you.
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Please respond in the same thread.
>>>>>> Regards, Jim Byrd, MS-MVP
>>>>>>
>>>>>>
>>>>>>
>>>>>>  In news:7B6C06A0-DD9A-49BD-B8BA-532E64080459@microsoft.com,
>>>>>> xumoe <xumoe@discussions.microsoft.com> typed:
>>>>>>> No luck...the article is for "ME", XP has no "Load Static VxDs"
check
>>>> box.
>>>>>>> I tried "Diagnostic" setting, Applied, Restarted.  Kept getting
mesaage for
>>>>>>> Sysconfig when restarting.  I tried IE Setup, it failed with same
old
>>>>>> mesg.  I
>>>>>>> then reran msconfig selecting "Normal", Applied, Restarted  OK.  I
tried IE
>>>>>>> Setup, it started...but then I got the infamous message, "The
software
>> you are
>>>>>>> installing has not  passed Windows Logo testing to verify its
>>>>>> compatibility with
>>>>>>> Windows XP.    The software will not be installed."  Sure enough it
>>>>>> wasn't. What
>>>>>>> do you think?
>>>>>>>
>>>>>>>> No Moe - Try this first:
>>>>>>>>
>>>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;309314&Product=ie
>>>>>>>>
>>>>>>>> --
>>>>>>>> Please respond in the same thread.
>>>>>>>> Regards, Jim Byrd, MS-MVP
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>  In news:F775DBDF-3734-426F-A892-9826E56FD687@microsoft.com,
>>>>>>>> xumoe <xumoe@discussions.microsoft.com> typed:
>>>>>>>>> Jim, Thank you so much for the info you have provided.  I'm
starting
>>>> to go to
>>>>>>>>> work now.  Unfortunately, after I downloaded IE 6 SP1, I tried to
>>>> install and
>>>>>>>>> got
>>>>>>>>> an error  message as follows: "A previous installation has pending
>> work
>>>>>>>>> requiring
>>>>>>>>> a reboot.  You need to restart your computer to complete that
>>>> installation
>>>>>>>>> before
>>>>>>>>> running Internet Explorer Setup.  Setup will now close."  I click
>> OK; it
>>>>>>>>> closes.
>>>>>>>>> Then I reboot and try again. It fails with the same message....
>>>>>>>>>
>>>>>>>>> In looking back at my notes from May 8, 2004, I see and I remember
>>>>>>>> downloading
>>>>>>>>> and trying to install IE6 SP1 and getting a messagfe about "not
>> passing Logo
>>>>>>>>> Testing..."  IE6 SP1 did not fully install.  But, since then, I
have
>>>>>>>> reinstalled
>>>>>>>>> XP, and applied all the Automatic Updates.
>>>>>>>>>
>>>>>>>>> I'm thiniking that I should reinstall XP again, and then do all
that
>>>> you
>>>>>>>>> suggested.  Do you agree.  Or  do you have another suggestion?
>>>>>>>>>
>>>>>>>>> Thanks.
>>>>>>>>>
>>>>>>>>>> Hi Moe - You need to download and install SP1 for IE6, then add
any
>>>>>>>> rollup
>>>>>>>>>> "hotfixes" identified by Windows Update.
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
>>>>>>>>>>
>>>>>>>>>> You can check as to your OS version by running    Start|Run
enter
>>>>>>>> msinfo32
>>>>>>>>>> System Summary, Version will show you whether you have XPHE  SP1
>>>>>>>> installed.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Then I would suggest that you do the following:
>>>>>>>>>>
>>>>>>>>>> There is substantial possibility of malware.  You might want go
to
>> this
>>>>>>>>>> page
>>>>>>>>>> at Jim Eshelman's site, here:  http://aumha.org/a/noads.htm or
>> here:
>>>>>>>>>> http://inetexplorer.mvps.org/parasite.htm and wait a little bit
(be
>>>>>>>>>> patient), while an analysis of a number of possible parasites on
>> your
>>>>>>>>>> machine will be made to help you identify and remove them.  NOTE:
>> You will
>>>>>>>>>> need to disable Ad Blocking in Zone Alarm 3.x, if present or any
>> other Ad
>>>>>>>>>> Blocking software which interferes with Java Scripting for this
scan to
>>>>>>>>>> work.  You should get a message between the two lines of ****
giving the
>>>>>>>>>> results of the scan.
>>>>>>>>>>
>>>>>>>>>> Run CWShredder, then AdAware, SpyBot, and HijackThis, below, in
that
>>>>>>>>>> order).
>>>>>>>>>> Do the following:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Before you try to remove spyware using any of the programs below,
>>>>>>>> download a
>>>>>>>>>> copy of LSPFIX from any of the following sites:
>>>>>>>>>>
>>>>>>>>>> http://www.cexx.org/lspfix.htm
>>>>>>>>>> http://www.spychecker.com/program/winsockxpfix.html (if your OS
is
>>>> Win2K or
>>>>>>>>>> XP)
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> The process of removing certain malware may kill your internet
>>>>>>>> connection.
>>>>>>>>>> If this should occur, this program, LSPFIX, will enable you to
regain
>>>>>>>>>> your
>>>>>>>>>> connection.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Download, UPDATE before running, and run:
>>>>>>>>>> http://209.133.47.200/~merijn/files/CWShredder.exe to remove the
>>>>>>>> parasite.
>>>>>>>>>> Be sure to close all instances of IE and OE.   You may also get
it
>> here if
>>>>>>>>>> that link is blocked:
>>>>>>>> http://www.zerosrealm.com/downloads/CWShredder.zip
>>>>>>>>>>
>>>>>>>>>> BE SURE that you get v.158 or later!
>>>>>>>>>>
>>>>>>>>>> You will need to show Hidden files first and then at the end
clear
>>>> the
>>>>>>>>>> malware garbage from your System Restore backups after you've
cleaned up.
>>>>>>>>>> It's best to perform CWShredder (and most other malware fixers
too)
>>>>>> from
>>>>>>>>>> Safe mode and then reboot. AFTER cleaning things up, then you can
>>>>>> disable
>>>>>>>>>> and then re-enable System Restore.  See ******** below.
>>>>>>>>>>
>>>>>>>>>> The following links give instructions on how to do these various
>>>>>>>> functions:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> HOW TO Restart in Safe Mode
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406>
>>>>>>>>>>
>>>>>>>>>> HOW TO Enable Hidden Files
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339>
>>>>>>>>>>
>>>>>>>>>> HOW TO Disable/Flush System Restore  (do this at the end AFTER
>> cleaning or
>>>>>>>>>> use the suggested procedure for XP at the ******'s)
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039>
>>>>>>>>>> (WinXP)
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239>
>>>>>>>>>> (WinME)
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Then download and run:
>>>>>>>>>> http://www.kellys-korner-xp.com/regs_edits/iegentabs.reg to
restore
>>>>>> your
>>>>>>>>>> tabs and remove any restrictions that the parasite has put in
>> place.
>>>>>>>>>>
>>>>>>>>>> Now download and run:
>>>>>>>>>> http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to
>>>>>> restore
>>>>>>>>>> your search functions if they've been affected (as they probably
will
>>>>>>>>>> have
>>>>>>>>>> been).
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Be sure that you also download and install hotfix Q816093, here:
>>>>>>>>>>
>>>>>>>>>> http://support.microsoft.com/?kbid=816093
>>>>>>>>>>
>>>>>>>>>> which blocks the exploit upon which this parasite family depends.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> However, this also indicates that you may have acquired some
other
>>>>>>>> malware
>>>>>>>>>> along the way. If you go to this page at Jim Eshelman's site,
here:
>>>>>>>>>> http://aumha.org/a/noads.htm and wait a little bit (be patient),
an
>>>>>>>> analysis
>>>>>>>>>> of a number of possible parasites on your machine will be made to
>> help you
>>>>>>>>>> identify and remove them. NOTE: You will need to disable Ad
>> Blocking in
>>>>>>>>>> Zone
>>>>>>>>>> Alarm 3.x, if present or any other Ad Blocking software which
>>>>>> interferes
>>>>>>>>>> with Java Scripting for this scan to work. You should get a
message
>>>>>>>> between
>>>>>>>>>> the two lines of **** giving the results of the scan.
>>>>>>>>>>
>>>>>>>>>> Get Ad-Aware 6.0, Build 181 or later, here:
>>>>>>>>>> http://www.lavasoftusa.com/support/download/.  UPDATE and run
this
>>>>>>>> regularly
>>>>>>>>>> to get rid of most "spyware/hijackware" on your machine.   If it
>> has to fix
>>>>>>>>>> things, be sure to re-boot and rerun AdAware again and repeat
this
>>>>>> cycle
>>>>>>>>>> until you get a clean  scan.  The reason is that it may have to
>>>> remove
>>>>>>>>>> things which are currently "in use" before it can then clean up
>>>> others.
>>>>>>>>>>
>>>>>>>>>> Another excellent program for this purpose is SpyBot Search and
>>>> Destroy
>>>>>>>>>> available here:  http://security.kolla.de/  SpyBot Support Forum
>>>> here:
>>>>>>>>>> http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi.   I
>>>>>>>> recommend
>>>>>>>>>> using both normally.  After UPDATING and fixing things with
SpyBot
>> S&D, be
>>>>>>>>>> sure to re-boot and rerun SpyBot again and repeat this cycle
until
>> you get
>>>>>>>>>> a
>>>>>>>>>> clean "no red" scan.  The reason is that SpyBot sometimes has to
>>>> remove
>>>>>>>>>> things which are currently "in use" before it can then clean up
>>>> others.
>>>>>>>>>>
>>>>>>>>>> Note that sometimes you need to make a judgement call about what
>>>> these
>>>>>>>>>> programs report as spyware. See here, for example:
>>>>>>>>>> http://www.imilly.com/alexa.htm
>>>>>>>>>>
>>>>>>>>>> Both of these programs should normally be UPDATED and run after
doing any
>>>>>>>>>> other fix such as CWShredder and, as a minimum, normally at least
>> once a
>>>>>>>>>> week.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> If they don't fix it then start here:
>>>>>>>>>>
>>>>>>>>>> Download HijackThis, free, here:
>>>>>>>>>> http://209.133.47.200/~merijn/files/HijackThis.exe  (Always
>> download a new
>>>>>>>>>> fresh copy of HijackThis [and CWShredder also] - It's UPDATED
>>>>>>>> frequently.)
>>>>>>>>>> You may also get it here if that link is blocked:
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
http://www.majorgeeks.com/downloadget.php?id=3155&file=3&evp=3304750663b552982a8baee6434cfc13
>>>>>>>>>>
>>>>>>>>>> In Windows Explorer, click on Tools|Folder Options|View and check
>>>> "Show
>>>>>>>>>> hidden files and folders"  and uncheck  "Hide protected operating
>>>>>> system
>>>>>>>>>> files".  (You may want to restore these when you're all finished
>> with
>>>>>>>>>> HijackThis.)
>>>>>>>>>>
>>>>>>>>>> Unzip the downloaded HijackThis to any convenient folder, start
it
>>>> then
>>>>>>>>>> press Scan. Click on SaveLog when it's finished which will create
>>>>>>>>>> hijackthis.log. Now click the Config button, then Misc Tools and
>> click on
>>>>>>>>>> Generate StartupList.log which will create Startuplist.txt
>>>>>>>>>>
>>>>>>>>>> Then go to one of the following forums:
>>>>>>>>>>
>>>>>>>>>> Spyware and Hijackware Removal Support, here:
>>>>>>>>>> http://216.180.233.162/~swicom/forums/
>>>>>>>>>>
>>>>>>>>>> or Net-Integration here:
>>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>
>>
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?s=d3c2c886d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949
>>>>>>>>>>
>>>>>>>>>> or Tom Coyote here:
http://forums.tomcoyote.org/index.php?act=idx
>>>>>>>>>>
>>>>>>>>>> Sign in, then copy and paste both files into a message asking for
>>>>>>>>>> assistance, Someone will answer with detailed instructions for
the
>>>>>>>> removal
>>>>>>>>>> of your parasite(s).
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *******
>>>>>>>>>> ONLY IF you've successfully eliminated the malware, you can now
>> make a new,
>>>>>>>>>> clean Restore Point and delete any previously saved (possibly
>>>> infected)
>>>>>>>>>> ones. The following suggested approach is courtesy of Gary
Woodruff: For
>>>>>>>>>> XP
>>>>>>>>>> you can run a Disk Cleanup cycle and then look in the More
Options
>> tab. The
>>>>>>>>>> System Restore option removes all but the latest Restore Point.
If
>>>>>> there
>>>>>>>>>> hasn't been one made since the system was cleaned you should
manually
>>>>>>>>>> create
>>>>>>>>>> one before dumping the old possibly infected ones.
>>>>>>>>>> *******
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Once you get this cleaned up, you might want to consider
installing
>>>> the
>>>>>>>>>> SpywareBlaster and SpywareGuard here to help prevent this kind of
>> thing
>>>>>>>>>> from
>>>>>>>>>> happening in the future:
>>>>>>>>>>
>>>>>>>>>> http://www.javacoolsoftware.com/spywareblaster.html (Prevents
malware
>>>>>>>>>> Active
>>>>>>>>>> X installs) (BTW, SpyWare Blaster is not memory resident ... no
CPU
>>>> or
>>>>>>>>>> memory load - but keep it UPDATED) The latest version as of this
>>>>>> writing
>>>>>>>>>> will prevent installation or prevent the malware from running if
it
>>>> is
>>>>>>>>>> already installed, and it provides information and fixit-links
for a
>>>>>>>>>> variety
>>>>>>>>>> of parasites.
>>>>>>>>>>
>>>>>>>>>> http://www.javacoolsoftware.com/spywareguard.html (Monitors for
>>>> attempts to
>>>>>>>>>> install malware) Keep it UPDATED.  Both Very Highly Recommended
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Finally, go to Windows Update and ensure that ALL Critical
updates
>>>> are
>>>>>>>>>> installed.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Please respond in the same thread.
>>>>>>>>>> Regards, Jim Byrd, MS-MVP
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>  In news:82A75CF0-9239-48B3-AB82-7FE1413661CC@microsoft.com,
>>>>>>>>>> xumoe <xumoe@discussions.microsoft.com> typed:
>>>>>>>>>>> About IE says, IE 6.0.2600.xpcInt-qfe.021108-2107.  Update
Version
>>>>>>>> Q37009,
>>>>>>>>>>> Q32894.  I've nerver specifically installed XP SP1.  I've been
>>>> assuming I'm
>>>>>>>>>>> at
>>>>>>>>>>> SP1 level just because of all the Hot fixes in the Add/Remove
>> Programs
>>>>>>>>>>> list that
>>>>>>>>>>> refer to SP1. All updates I've installed are from the Auto
Update
>>>>>>>>>> functionality
>>>>>>>>>>> of XP.  I belive I installed all that have been sent.
>>>>>>>>>>>
>>>>>>>>>>>> Hi Moe - I'm more than a little confused about what you have
>>>> installed and
>>>>>>>>>>>> what you've done.  Do you have Win XP HE, SP1 installed w/ ALL
>>>>>> current
>>>>>>>>>>>> updates from Windows Update?  A number of the Q's you cite are
>>>>>> installed as
>>>>>>>>>>>> part of Windows XP SP1.  Do you have IE6 SP1 installed?  (In
IE6
>>>> click on
>>>>>>>>>>>> Help|About Internet Explorer and note what it says next to
Update
>>>>>>>>>> Versions:
>>>>>>>>>>>> It should be something like     ;SP1; Q832894; Q330994; Q831167
if SP1
>>>>>>>>>>>> and the latest "rollups" are installed.)
>>>>>>>>>>>> --
>>>>>>>>>>>> Please respond in the same thread.
>>>>>>>>>>>> Regards, Jim Byrd, MS-MVP
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>  In news:9E1DF5FE-6248-42AD-8AAF-AA428BCE37DB@microsoft.com,
>>>>>>>>>>>> xumoe <xumoe@discussions.microsoft.com> typed:
>>>>>>>>>>>>> Jim, I downloaded and ran qfecheck.  It listed seveal hotfixes
>> that
>>>>>>>>>>>>> "should be
>>>>>>>>>>>>> reinstalled, such as, Q308677, Q312370, Q312484,  Q314147, and
>>>> others.
>>>>>>>>>>>>> How do I
>>>>>>>>>>>>> get them and apply them?  When I check the MS Download Site,
my
>>>> search
>>>>>>>>>>>>> yields no
>>>>>>>>>>>>> results.
>>>>>>>>>>>>>
>>>>>>>>>>>>> FYI.  I'm on XP Home Edition 5.1.2600 from Gateway.  To fix my
>>>>>> original IE
>>>>>>>>>>>>> problem, I reinstalled XP from the 2 year old  System Disk and
>>>> applied
>>>>>>>>>>>>> all MS
>>>>>>>>>>>>> updates that I was notified about.  IE 6.0 continues to fail.
>> I've run
>>>>>>>>>>>>> spybot.
>>>>>>>>>>>>> I have maintained Norton AV for over 2 years, MS Automatic
>>>> Updates. I
>>>>>>>>>>>>> connect to 2 VPN's without problems.  Is it possible the
>>>> "explorer"
>>>>>>>>>>>>> program is
>>>>>> not
>>>>>>>>>>>>> corrupt,
>>>>>>>>>>>>> that I just have some settings wrong?  When I use Netscape
>>>> Navigator,
>>>>>>>>>>>>> everything
>>>>>>>>>>>>> seems to work fine.  The articles I referred to prompting me
to
>>>>>>>> reinstall XP
>>>>>>>>>>>>> are
>>>>>>>>>>>>> MSKN 318378, 315341.  The one thing that was good about the
>>>>>> reinstall is it
>>>>>>>>>>>>> fixed
>>>>>>>>>>>>> my corrupted WMI.  I threw all this in, just in case you know
of
>>>> users
>>>>>>>>>>>>> with
>>>>>>>>>>>>> similar problems.  Is it reasonable for me to try to install
stall XP
>>>>>>>>>>>>> from an
>>>>>>>>>>>>> OEM
>>>>>>>>>>>>> system disk that comes with a laptop I just purchased for my
>> son?
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi PLC - There is no direct Repair function for IE6 in XP.
Here are
>>>>>>>>>>>>>> some
>>>>>>>>>>>>>> alternatives:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 1.  With XP you need to go to Start|Run and type "sfc
/scannow"
>>>>>>>> (without the
>>>>>>>>>>>>>> quotes and notice the space between the c and the /.)  Have
>> your XP CD
>>>>>>>>>>>>>> handy
>>>>>>>>>>>>>> and be prepared to go get a cup of coffee - it takes a while.
>> This
>>>>>>>>>>>>>> will do
>>>>>>>>>>>>>> the same thing as Repair IE6 for XP but a lot more, that is
find any
>>>>>>>>>>>>>> corrupt
>>>>>>>>>>>>>> system files and replace them.  It does not, however,
re-register the
>>>>>>>>>>>>>> various software components (except possibly the ones it
>> replaces?)
>>>>>>>>>>>>>> AFAIK.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Be aware that under certain circumstances (Win2k before SP4 -
see
>>>>>>>>>>>>>> mskb 814510,
>>>>>>>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
sfc
>>>>>>>>>>>>>> can erroneously overwrite (restore over) previously installed
>> files
>>>>>>>>>>>>>> from
>>>>>>>>>>>>>> certain "hotfixes" which will then need to be re-installed.
To
>>>> check for
>>>>>>>>>>>>>> this, after running sfc, open a Cmd window and enter
"qfecheck /v
>>>>>>>>>>>>>> /l:c:\" (without the quotes).  If you don't have qfecheck
installed,
>>>>>>>>>>>>>> it
>> can be
>>>>>>>>>>>>>> obtained for XP here:
>>>>>>>>>>>>>>
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468
>> and for
>>>>>>>>>>>>>> Win2k, obtain qfecheck here:
>>>>>>>>>>>>>>
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 2.  Another alternative that works on Win2k and may or may
not
>> work on
>>>>>>>>>>>>>> XP (but probably does - I've heard both stories), for just
IE6
>>>> repair if you
>>>>>>>>>>>>>> don't have IE6 listed in Add-Remove Programs, then in
Start|Run
>>>> then
>>>>>>>>>>>>>> enter
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "rundll32 setupwbv.dll,IE6Maintenance"
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> without the quotes, exactly as shown, and select the
appropriate
>>>>>>>>>>>>>> entry.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 3.  If you find that you need to do a re-install of IE6 then
you can
>>>>>>>>>>>>>> consider the following,    I can't verify this for XP (I'm
>>>> Win2k - it
>>>>>>>>>>>>>> works
>>>>>>>>>>>>>> there, and I've had good reports from XP users), but you
might
>> want to
>>>>>>>>>>>>>> give
>>>>>>>>>>>>>> it a try at your own risk.  Again, enter this at Start|Run
>> without the
>>>>>>>>>>>>>> quotes and be careful about the spacing:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
>>>>>>>>>>>>>> C:\windows\inf\ie.inf"
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 4.  Lastly, here is a link to a MSKB article about
re-installing
>>>>>>>>>>>>>> IE6/OE6:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> How to Reinstall or Repair Internet Explorer and Outlook
>> Express in
>>>>>>>>>>>>>> Windows
>>>>>>>>>>>>>> XP (Q318378)
>>>>>>>>>>>>>> http://support.microsoft.com/?id=kb;en-us;Q318378
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Please respond in the same thread.
>>>>>>>>>>>>>> Regards, Jim Byrd, MS-MVP
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  In news:1bdeb01c450f8$f47200c0$a001280a@phx.gbl,
>>>>>>>>>>>>>> plc <anonymous@discussions.microsoft.com> typed:
>>>>>>>>>>>>>>> How do I repair IE 6.0 when it's not listed in the
>>>>>>>>>>>>>>> add/remove programs in control panel?  OS WinXP.
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