Re: Application Error
From: Jan Il (abuse_at_localhost.com)
Date: 06/17/04
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Date: Wed, 16 Jun 2004 20:35:43 -0700
Hi tammyb :-)
> I have Spybot and Ad-aware both of which I update
> frequently and before every scan. I have run both these
> programs now (tracking cookies found by each program) and
> still have same problems.
> After spyware or malware is removed from your system, do
> the things that they have corrupted become magically
> fixed or what? I don't understand this part of the
> process- so I removed them from my system- how does this
> fix the damage they have caused? Or do I have to fix it
> myself?
> So what is my next step? Do you suggest I try any other
> programs besides Spybot and Ad-aware?
> Again, thanks in advance for your help and time! :)
- Sorry for the other post, mousie got antsy. :-)
If you have not yet done so, please run all the other programs I provided.
It is important that you make sure all the different bugs on your system are
removed in order for your system to return to normal, or to eliminate them
as possible causes to facilitate troubleshooting. Normally, unless it is a
vicious virus or a coolwebsearch variant, inc., the programs remove the
items detected without any damage to your system. The problems you are
continuing to have may be due to some malware or other parasites that are
still on your system. Please run the other programs in addition to the
SpyBot and Adaware, as their definitions are not programmed to detect all
the various types of items. SpyBot finds spyware, AdAware finds adware.
Thus, there can be other problem items that need to be cleaned. Run and post
the HiJackThis log for analysis at the website provided. Then let us know
the results.
Thus far you've done a good job, now lets see what the rest finds, if
anything. :-)
Jan :)
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