Re: CWS & about.blank return

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: PA Bear (PABear_at_mvps.org)
Date: 06/16/04


Date: Wed, 16 Jun 2004 01:29:54 -0400

Check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
     http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm

CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder (fix all found)

2. Ad-Aware (fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the preferred
tool to use. It will help you to both identify and remove any
hijackware/spyware. **Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

Also:

1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...

2. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
with nothing else running in background.

WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then Disk Cleanup > More options > Delete all but the most
recent Restore Point.

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
david wrote:
> A friend with winxp has about.blank and CWS on her computer. In safe mode
> I turned off restore and ran CWShredder 1.59. It only found 6 IE pages to
> restore. Then HiJackThis and only found two questionable items to remove.
> Then ran stinger. It found no problems. Ran SBS&D 1.3 and Ad-Aware. Fixed
> everything they found. Went to Internet options and fixed the home page.
> Installed MVP HOSTS and SpyWareBlaster 3.1. Rebooted and things looked OK.
> Home page is MSN and she uses hotmail. Disconnected and reconnected
> several times and without problems.
>
> Then I went to Google and searched for a model airplane. SBS&D teatimer
> popped up with requests to change the homepage and the install a BHO. I
> denied both of them. Disconnected from the internet and ran SBS&D and
> Ad-Aware. Spybot did not find anything but Ad-Aware found 9 problems.
> Fixed those and tried again. Same things happened but this time the
> Ad-Aware errors grew to 12. Fixed these and booted to Safe Mode. Ran
> SWShredder but it did not find and fix anything. Ran HiJackThis but there
> were no new entries. Rebooted and tried the internet and search again.
> Same thing happened. We did look at a few more sites and had a few more
> teatimer pop-ups that were denied. The Ad-Aware scan this time found 16
> problems; two to change the homepage and the rest for CWSearch.
>
> How can I resolve this? Please do not imply that we are surfing porn. She
> says that she does not do that.  I only went to google and the last search
> used MSN search.
>
> David


Relevant Pages

  • Re: Spyware problems
    ... AD-AWARE Tutorial ... When you scan with both programs, fix everything that it finds. ... Fixing enties with Hijackthis may leave behind unwanted files on your ... Source for Original Content, Tutorials, and Support for the beginning ...
    (microsoft.public.security.virus)
  • Re: Workbar in OE
    ... Don't fix anything with HijackThis until advised by an expert to do so. ... > Hi Pa Bear, ... >> recent Restore Point. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: OE 6 in Windoes ME
    ... When all else fails, HijackThis ... Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder ... CWShredder ("fix" all found) ... > there is already 90 unread messages in by inbox, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Help! Ad-aware found: Registry--> Possible Browser Hijack attempt
    ... and I deleted what Ad-Aware found (the others didn't ... "Quick Fix" first. ... After trying the "Quick Fix," I got HijackThis, and I already posted my ... Hijack" thing), and Spybot S&D, I rebooted. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Denied access on IE
    ... WShredder (fix all found) ... Ad-Aware ... ask for more advice on one of the other forums afterwards.. ... When all else fails, HijackThis ...
    (microsoft.public.windows.inetexplorer.ie6.browser)