Re: Cannot use e-mail links

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Microsoft Preferred Customer (Microsoft.Preferred.Customer_at_msnews.com)
Date: 06/05/04 

Date: Thu, 05 Jun 2004 23:59:59 +0100

Pam,

I am sorry to jump in here but have you checked details of your ISP etc
including your Username and email account in Outlook? Many times I have
found that when automatic import takes place this info is invariably
incorrect and so the link is not possible.

hth

anonymous@discussions.microsoft.com wrote:

> Thanks for reply
>
> Have put the first line in the RUN box, pressed OK and
> nothing happened. Then put 2nd line in the RUN box pressed
> OK and got message to say "could not find file". A quick
> search of all files and folders (including system and
> hidden) revealed NO files or folders with "export" in the
> name.
>
> Any other ideas?
>
> Pam
>
> >-----Original Message-----
> >Pam,
> >
> >Type the following command in the RUN box:
> >
> >regedit /e c:\export.reg
> HKEY_CLASSES_ROOT\mailto\shell\open\command
> >
> >Then, open C:\export.reg and post the contents here.
> >
> >--
> >Ramesh - Microsoft MVP
> >Windows XP Shell/User
> >http://www.mvps.org/sramesh2k
> >
> >AumHa VSOP: http://www.aumha.org
> >
> >"Pam" <anonymous@discussions.microsoft.com> wrote in
> message news:18a0901c44b27$7ea05120$a501280a@phx.gbl...
> >Can any one help please.
> >
> >I have recently upgraded from Outlook Express to Outlook
> >2003 (via Office 2003) and whenever I click on an e-mail
> >link on a website I get a message saying "cannot perform
> >requested operation as mail client
> >is not the default client or is incorrectly installed".
> >When this message is cleared approximately 62 blank web
> >pages come on the screen and freeze up IE 6.0. I have
> >checked the settings in IE 6.0 and it says the default
> >client is Outlook, I have also checked the settings in
> >Outlook which also says that it is the default client. I
> >have also tried re-installing Outlook all to no avail.
> Can
> >anyone out there sort this problem. I am running XP
> >
> >Thanks
> >
> >Pam
> >.
> >

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