Re: cannot access a particular site (3rd time trying you guys)

From: PA Bear (PABear_at_mvps.org)
Date: 05/23/04


Date: Sat, 22 May 2004 20:10:42 -0400

Is www.myfamily.com the /only/ site where you're having the problem?

Is there an entry in HOSTS for 'myfamily.com'?

If you eliminate the wireless connection and hard-connect to the 'net, does
the problem persist?

Can you access the page on other computers using the router?

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
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mmrollins wrote:
> We are running xp home edition on a Microsoft MN510
> wireless adaptor and have posed the same problem twice
> before. Please do not tell us to rename the HOST file
> again... IT DOESN'T SOLVE THE PROBLEM!!!  We did the
> destructive HP system restore TWICE and it didn't solve
> the problem. This is the only site we have found at
> Microsoft to ask a question that doesn't want to charge
> $35 to send an email about problems with a product that
> is still under warranty.
>
> We are unable to access "My family.com" all we get is
> the generic 'page cannot be found' on IE, on Netscape
> we get 'connection refused' I have been going to this
> site for yrs. I then downloaded some microsoft windows
> updates and have not been able to access it since. I
> can access it from my computer at work, and we have no
> problem accessing any other site.
>
> Last Sunday my husband was at the HP help and support
> center for 10 hrs with different techs trying to solve
> the problem....to no avail. We tried changing the
> registry and all the ie settings that the techs at HP
> could think of, among a few dozen other things. All that
> was accomplished was that our system got so MESSED UP we
> had to do a destructive system restore...therefore losing
> a lot of info. And still the problem exists...
>
> Right now the only thing I would like to do is a C
> format and completely clean the drive....but I
> can't....HP did not give me a copy of Windows XP with
> this $1300 computer I bought!!  I am still under
> warranty, how do I get a tech out to my home to fix my
> system, or how do I do a COMPLETE C: format without an xp
> disk?
>
> In plain English, HOW DO I GET THIS PROBLEM SOLVED????????


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