Re: IE patch KB831167
From: PA Bear (PABear_at_mvps.org)
Date: 05/20/04
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- In reply to: Alex Anderson: "Re: IE patch KB831167"
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Date: Wed, 19 May 2004 23:06:29 -0400
Q831167, which is only for Win2K-SP2/SP3/SP4, requires a reboot. Were the
machines rebooted?
It's advisable for most users to disable the AV app and close all other
running applications (e.g., IE) prior to installing anything, including
Windows Update downloads.
I'd try reinstalling Q831167 in the above-environment, making sure the
machines are rebooted.
Those who use and are familiar with SUS [or its unfortunately-named
successor WUS] may have other pointers. Try posting to this WinUp-specific
newsgroup, Alex, for excellent advice:
news://msnews.microsoft.com/microsoft.public.windowsupdate.
Also see http://support.microsoft.com/?kbid=831167 for some workarounds if
installing Q831167 isn't possible.
-- ~PA Bear Alex Anderson wrote: > Pa, > > Windows Explorer, and the update was by SUS (Software Update Services) > and yes the anti-virus application (CA Inoculate 7) was running during the > install. > > Thank you > Alex Anderson > > "PA Bear" <PABear@mvps.org> wrote in message > news:%239dVL$ePEHA.2452@TK2MSFTNGP11.phx.gbl... >>> my Explore freezes... >> >> Internet Explorer? Windows Explorer? >> >> Did you install Q831167 via Windows Update? >> >> Was your anti-virus application disabled and were all other running >> programs (e.g., other IE windows) closed prior to installing it? >> -- >> HTH - Please Reply to This Thread >> >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE/OE), AH-VSOP >> >> AumHa Forums >> http://forum.aumha.org >> >> Protect Your PC >> http://www.microsoft.com/security/protect >> >> Alex Anderson wrote: >>> Hello Everyone, >>> >>> After my Windows 2000 Professional workstation was patched by >>> KB831167 and now my Explore freezes, uninstalling the patch takes care >>> of the problem. Has anyone ever run into this problem before? It seem >>> this happens randomly but not consistently so I'm not sure if patches >>> like KB831167 need to be applied in a certain order? >>> >>> Thank you >>> Alex Anderson
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