Re: 401.2 Error
From: Robert Aldwinckle (robald_at_techemail.com)
Date: 05/19/04
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Date: Wed, 19 May 2004 13:04:16 -0400
>I have a user who is receiving a 401.2 error (logon failed
> due to server configuration) when trying to view a web
> page on one of our servers
Does that mean you are expecting a password prompt?
Is the protocol involved https? Is there a proxy?
What level of HTTP are you using (Options, Advanced tab)?
<title>KB322032 - PRB: 401 Error Message When You Use Application Center Test with NTLM Authentication</title>
(MSKB Titles only search for
401
) ;o
> Any ideas on a fix for this problem?
Try some of the regsvr32 commands that Windows Update users
are being advised to use for related symptoms:
<title>KB822798 - You Cannot Install Some Updates or Programs</title>
Good luck
Robert Aldwinckle
--- <mosika@kbb.com> wrote in message news:ee9601c43d39$62207120$a301280a@phx.gbl... >I have a user who is receiving a 401.2 error (logon failed > due to server configuration) when trying to view a web > page on one of our servers from IE6(all updates applied). > The web server is publicly available although he has the > same problem whether he tries to connect to the site via > the internet or a VPN connection. He is using Windows XP > PRO SP1 with all the latest critical updates installed via > Windows Update. He was able to log on to the site without > issue up until a few days ago. According to the user, no > new software has been installed on his system since the > last time he was able to successfully access the site. His > computer is a member of a Windows NT4 domain and the web > server is also part of the same domain. I have > approximately ten other users with the same configuration > who are able to access the site without issue. > > The web server is running on a Windows 2000 Server machine > using IIS version 5. There are multiple web sites on the > server with host headers used to differentiate between > them. The site in question is set to use Windows > Integrated Authentication; anonymous access, basic > authentication, and digest authentication are all > disabled. NTFS security on the folder where the site is > based allows read/execute access to the "Everyone" group. > Following is a list of things I've tried on the user's > computer and the web server in an attempt to resolve the > problem: > > > 1. Tried all settings for both Internet and Local Intranet > under Internet Options/Security Tab/Custom Level/User > Authentication/Logon. > 2. Enabled and disabled the "Enable Integrated Windows > Authentication" setting under Internet Options/Advanced > tab/Security. > 3. Enabled "Basic Authentication" on the web server. This > worked and allowed the user to logon, although this is not > a solution as I do not want to allow clear text passwords. > > > Any ideas on a fix for this problem? >
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