Re: 401.2 Error

From: Robert Aldwinckle (robald_at_techemail.com)
Date: 05/19/04


Date: Wed, 19 May 2004 13:04:16 -0400


>I have a user who is receiving a 401.2 error (logon failed
> due to server configuration) when trying to view a web
> page on one of our servers

Does that mean you are expecting a password prompt?
Is the protocol involved https? Is there a proxy?
What level of HTTP are you using (Options, Advanced tab)?

<title>KB322032 - PRB: 401 Error Message When You Use Application Center Test with NTLM Authentication</title>

(MSKB Titles only search for
    401
) ;o

> Any ideas on a fix for this problem?

Try some of the regsvr32 commands that Windows Update users
are being advised to use for related symptoms:

<title>KB822798 - You Cannot Install Some Updates or Programs</title>

Good luck

Robert Aldwinckle

---
<mosika@kbb.com> wrote in message
news:ee9601c43d39$62207120$a301280a@phx.gbl...
>I have a user who is receiving a 401.2 error (logon failed
> due to server configuration) when trying to view a web
> page on one of our servers from IE6(all updates applied).
> The web server is publicly available although he has the
> same problem whether he tries to connect to the site via
> the internet or a VPN connection. He is using Windows XP
> PRO SP1 with all the latest critical updates installed via
> Windows Update. He was able to log on to the site without
> issue up until a few days ago. According to the user, no
> new software has been installed on his system since the
> last time he was able to successfully access the site. His
> computer is a member of a Windows NT4 domain and the web
> server is also part of the same domain. I have
> approximately ten other users with the same configuration
> who are able to access the site without issue.
>
> The web server is running on a Windows 2000 Server machine
> using IIS version 5. There are multiple web sites on the
> server with host headers used to differentiate between
> them. The site in question is set to use Windows
> Integrated Authentication; anonymous access, basic
> authentication, and digest authentication are all
> disabled. NTFS security on the folder where the site is
> based allows read/execute access to the "Everyone" group.
> Following is a list of things I've tried on the user's
> computer and the web server in an attempt to resolve the
> problem:
>
>
> 1. Tried all settings for both Internet and Local Intranet
> under Internet Options/Security Tab/Custom Level/User
> Authentication/Logon.
> 2. Enabled and disabled the "Enable Integrated Windows
> Authentication" setting under Internet Options/Advanced
> tab/Security.
> 3. Enabled "Basic Authentication" on the web server. This
> worked and allowed the user to logon, although this is not
> a solution as I do not want to allow clear text passwords.
>
>
> Any ideas on a fix for this problem?
> 


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